Mac OS Montery (and before): Firefox is freezing and then crashing whenever going full screen.
Hello,
Currently running MacOS Montery but the problem was still occurring on previous versions.
Whenever I use the green top left button to enter full-screen, the app immediately freezes and either crashes or has to be manually force quit. There are no reports in about:crashes and I there has been no success with troubleshooting mode or switching versions of the Firefox application.
Machine Info: MacBook Pro (16-inch, 2019) Processor: 2.6 GHz 6-Core Intel Core i7 Memory: 16 GB 2667 MHz DDR4 Graphics: Intel UHD Graphics 630 1536 MB
Any help towards a solution would be appreciated. Thanks!
Isisombululo esikhethiwe
This is a shoot in the dark, but see if this setting makes a difference. see screenshot
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (8)
Have you tried running Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search Also, clear the browser cache. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
jonzn4SUSE said
Have you tried running Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search Also, clear the browser cache. https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
I have tried both (and a clean install) and the problem appears to persist.
Do you have the same issue under a different Mac account on the same computer?
Let me see how to trace a process on my mac.
jonzn4SUSE said
Do you have the same issue under a different Mac account on the same computer?
It does happen with other accounts; just tested!
Isisombululo Esikhethiwe
This is a shoot in the dark, but see if this setting makes a difference. see screenshot
jonzn4SUSE said
This is a shoot in the dark, but see if this setting makes a difference. see screenshot
That seems to have worked! Thanks for your help!
LMAO!!!
Okulungisiwe ngu jonzn4SUSE