Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Profile transfer

I need to transfer my Firefox profile on my Mac to my Windows 11 laptop..any assistance is appreciated.

Asked by tucbud 12 izinyanga ezidlule

Last reply by Terry 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Gmail never displays in its latest version on Firefox, only in HTML -- for several years now.

I have been unable to use Firefox for Gmail for several years now. I use Chrome instead, because whenever I try it on Firefox, I get the following message: Do you really… (funda kabanzi)

I have been unable to use Firefox for Gmail for several years now. I use Chrome instead, because whenever I try it on Firefox, I get the following message: Do you really want to use HTML Gmail? You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended). When I click on the box marked Take me to the latest version, absolutely nothing happens. If I click on the box for the HTML version, Gmail appears, but devoid of anything resembling Gmail as we know it now. Much as I want to use Firefox for everything, I can't, because this is a serious limitation. Am I alone with this problem? It has happened on two different laptops (Macbooks).

Asked by rosalucent 9 izinyanga ezidlule

Answered by rosalucent 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Screen refresh on the MAC Firefox browser

How do I refresh the screen. Since updating, I don't see it anymore /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.… (funda kabanzi)

How do I refresh the screen. Since updating, I don't see it anymore


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.

Asked by lcottingham927 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot access firefox on my MacBook Pro

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application. … (funda kabanzi)

I cannot access my firefox browser on my Macbook Pro. I've deleted and re-installed the app twice. I also get a prompt attached every time I try to open the application.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by lloyd.sh 9 izinyanga ezidlule

Last reply by Medhasree Suram 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

My FF browser was updated and I have lost all of my History items, saved webages, extentions etc. How do I retrieve these?

Hi, I had been using FF for about 3 years without any issues. Then today, the browser was refreshed updated (I dont know what the exact term is) but since the new browser… (funda kabanzi)

Hi, I had been using FF for about 3 years without any issues. Then today, the browser was refreshed updated (I dont know what the exact term is) but since the new browser I have lost all of my history, my saved websites, my extensions etc etc etc . I was under the impression that these can be retrieved, can they as I would really like to be able to reload all of my extensions, but this doesnt seem possible now. Can you advise, why this occured and how I can retrieve the lost information? Thankyou




/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned Extensions and there are no extensions for Firefox on iOS.

Asked by timrogers2206 10 izinyanga ezidlule

Last reply by Terry 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

need an older version

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may … (funda kabanzi)

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

Asked by acwolfe 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

won't work properly on two web sites

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won'… (funda kabanzi)

I have found that Firefox 119 won't work on St. Jude & USAA insurance sites. Had to use Safari on my I mac running 10.15.7 sites will load, but some features won't allow me to enter data into the page

Asked by Roy 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

  • Kusonjululiwe

unreadable webpage text - MacOs

Hello, On various webpages some or all of the text is unreadable - screenshot attached. Any help is appreciated, thanks!

Asked by jon.lane 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (funda kabanzi)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Asked by meredithcr 1 unyaka odlule

Last reply by meredithcr 1 unyaka odlule

  • Okugcinwe kunqolobane

Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (funda kabanzi)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Asked by claremdavis 1 unyaka odlule

Last reply by claremdavis 1 unyaka odlule

  • Okugcinwe kunqolobane

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (funda kabanzi)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

cookies allow all

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this… (funda kabanzi)

I use a 2017 Apple Desk top Retina 4. I just made Firefox my default browser, trying to allow all cookies for my online banking with dollar bank. I have always had this account on Firefox, since 2020, but for some mysterious reason after successfully logging on, with access to all my data, I am automatically logged out as soon as I select Pay My Bills. Advice from dollar customer service is not helpful. I don't want to erase all my cookie/cache files. (pop up windows are allowed). Are there steps I should take to be sure all cookies are allowed for this particular site? Ventura 13.2.1 is the latest Apple OS.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mekirby 1 unyaka odlule

Last reply by mekirby 1 unyaka odlule

  • Okugcinwe kunqolobane

Tabs Reopen after Close is Unreliable

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of Fire… (funda kabanzi)

Tabs to not reliably reopen after closing Firefox. The latest occurrence, but not the only one, was after updating macOS 13 on a Mac Mini M1 using current version of FireFox.

I have read multiple help pages and double and triple checked settings. My work around has been to Bookmark All Open Tabs each time I close FireFox or shutdown the Mac - doable but a nuisance.

Suggestions appreciated

Asked by doc.debit 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

On a Mac, drag file from download - not working

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks /edit: moved thr… (funda kabanzi)

I am suddenly unable to drag downloaded files from firefox to a folder on my mac. This is a new issue - always worked before. What's the fix? Thanks



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your Mac.

Asked by fraune 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe

Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (funda kabanzi)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe 3 izinyanga ezidlule

Answered by zeroknight 3 izinyanga ezidlule