I deleted my previous Firefox icon from my desktop without keeping my Favorites/Bookmarks.

Very sorry. I saw 2 icons on my desktop and deleted one without checking to see if my Bookmarks were in both of them. They weren't. Do you know of any way to retrieve … (funda kabanzi)

Very sorry. I saw 2 icons on my desktop and deleted one without checking to see if my Bookmarks were in both of them. They weren't. Do you know of any way to retrieve what I deleted, or should I just put them back as I need them? Also, I set up my original Mozilla account 5 years ago, and don't remember how to add a bookmark panel on the left of the screen.

Asked by Vang 1 ihora elidlule

4K YouTube videos often skip segments and buffer on Mac

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTu… (funda kabanzi)

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTube on Firefox, until the past week or two. There are no other applications running, and only the one tab open in Firefox. Just a regular 4K video. Why won't it play properly? Why does it start buffering randomly when I can see my network is just fine? Why does it just randomly skip 10 seconds every minute or so while playing? This exclusively happens on 1440p or 2160p (4K). Please fix this ASAP.

Asked by b9bbmrbd4k 7 amahora adlule

Last reply by zeroknight 3 amahora adlule

Firefox switching to old instances

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once sw… (funda kabanzi)

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Asked by Henrik 22 amahora adlule

Sound on Facebok videos

I am running Windows 10 Enterprise version on my desktop. The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It h… (funda kabanzi)

I am running Windows 10 Enterprise version on my desktop.

The same video on Facebook plays perfectly on Chrome but the sound is muted when it is played on Firefox. It happens only recently.

Is there some control features that I should turn on or turn off somewhere so that I can continue to use Facebook a usual on my Desk top.

Asked by swwlee 14 amahora adlule

Last reply by zeroknight 7 amahora adlule

Updates Make Me Restart Immediately

In my Firefox settings I have selected "check for updates but let [me] choose to install them" but Firefox automatically installs updates while I'm using it and immediate… (funda kabanzi)

In my Firefox settings I have selected "check for updates but let [me] choose to install them" but Firefox automatically installs updates while I'm using it and immediately requires me to restart the browser. All navigation thereafter returns a page saying I have to restart Firefox to continue.

It's incredibly annoying to have to then sign in to all half dozen or more sites that I was already signed in to. I'm going to have to abandon Firefox if this continues.

Is it a security setting my employer configured? I think I have the same problem at home.

- Bruce

Asked by bruce.hyatt 3 amahora adlule

Last reply by bruce.hyatt 1 ihora elidlule

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (funda kabanzi)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (funda kabanzi)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

Whatever you did to Friefox, you broke the ability for me to have it keep a set of urls open at start up. You disabled a very useful feature.

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it. That… (funda kabanzi)

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

Asked by danpuhr 20 amahora adlule

Last reply by zeroknight 8 amahora adlule

After upgrade, Facebook page is blank except for F in upper left corner. The page is correct using Edge.

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to… (funda kabanzi)

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to give instructions that a non-expert can follow.

Asked by egreer407 17 amahora adlule

Last reply by zeroknight 8 amahora adlule

  • Kusonjululiwe

FIrefox wont open

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple… (funda kabanzi)

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Asked by noah 1 usuku oludlule

Answered by zeroknight 1 usuku oludlule

  • Kusonjululiwe

Cross Origin Request Blocked

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything wo… (funda kabanzi)

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything works as it should even if I install all the same plugins. I have tried changing security..cross_origin in about:config and it makes no difference.

I have a lot of tab groups and sorting in my default profile, so I'd prefer not to have to set that up in a new profile. Importing to a new profile ends me up with the same issue as above.

This error is profile specific and I am wondering if anyone knows the specific profile files that I could regenerate, delete or replace to tackle this cross origin blocking.

Also I've disabled all my plugins, and enhanced tracking protection on the default profile and it still does not work..

Thanks.

Asked by senekj 14 amahora adlule

Answered by zeroknight 7 amahora adlule

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (funda kabanzi)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Asked by Katerpie 12 amahora adlule

Last reply by Terry 9 amahora adlule

Browsing history lost after Firefox update

Hi there, I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done i… (funda kabanzi)

Hi there,

I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done it to a newer version no longer supported by my Mac OS.

I wanted to go back to the most recent version still supported by El Capitan 10.11.6, so I installed again the 78.10.0ESR and now all my browsing history from many years back is gone.

Could you please help me getting my history back?

Going through internet through several hours didn't bring any good solution to my problem.

Thanks on advance.

Asked by diegoruiz24 1 usuku oludlule

Move to Firefox ESR (Windows 7)

I currently have a Windows 7 PC with Firefox version 112.0.2 and normally use the EXE files from Mozilla's FTP site (ftp.mozilla.org/pub/firefox/releases) to upgrade Fire… (funda kabanzi)

I currently have a Windows 7 PC with Firefox version 112.0.2 and normally use the EXE files from Mozilla's FTP site (ftp.mozilla.org/pub/firefox/releases) to upgrade Firefox.

With Mozilla's decision to move Windows 7 users on to the ESR branch of Firefox I was looking for the best way to install the ESR version using EXE/MSI files. In this regard I have the following questions:

1) Is it best to first install the standard Firefox 115.0.3 EXE (last standard Firefox for Windows 7 users) and then the 115.1.0 EXE (first Windows 7 ESR Firefox)?

2) Would doing the above method cause any conflictions?

3) I read a while ago that the ESR version is a separate install that can run in parallel to the standard version, if this is true would it be ok to uninstall the standard version after the ESR install to not leave vulnerable versions on the system?

4) As the latest ESR version is 115.5.0, if the above method is ok. After installing the standard 115.0.3 should I still install 115.1.0 ESR or move straight to 115.5.0 ESR?

5) When moved onto the ESR branch can you jump versions or do the updates have to be installed in order?

Asked by ffx_user 3 amahora adlule

  • Kusonjululiwe

Update Firefox in Guest User account and Visitor account from Version 113to 120

I have 3 user accounts,Admin,Guest and Visitor.The Admin User account has updated successfully from version 113.0 to Version 120.0,the latest version.When I tried to upda… (funda kabanzi)

I have 3 user accounts,Admin,Guest and Visitor.The Admin User account has updated successfully from version 113.0 to Version 120.0,the latest version.When I tried to update the Guest Account and the Visitor Account from version 113 to version 120 I got a notification "Firefox cannot update automatically,download the latest version"but I already have the latest version downloaded in the Admin account.When I checked in Programs there is one Firefox icon version 120.0 and two other icons 113.0.

Asked by Rita 1 usuku oludlule

Answered by Rita 1 usuku oludlule