Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox updates

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally … (funda kabanzi)

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Asked by de-nouement 1 inyanga edlule

Last reply by Paul 2 emasontweni adlule

failed to update firefox.. so frustrated..

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...noth… (funda kabanzi)

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

Asked by dj3642a 1 inyanga edlule

Last reply by Paul 2 emasontweni adlule

Instagram page won't load.

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunte… (funda kabanzi)

Instagram page won't load. Doesn't load in Edge either. The proxy setting is off. It was loading yesterday, then today it won't. No malware detected by Mcafee or Spyhunter. My account is working fine from my phone.

Asked by djrutger444 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

web cam image

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can ge… (funda kabanzi)

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can get the camera image on a tablet but not laptop. (lenovo) Anything I might have missed?

Asked by fresch1123 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

As of 5/5/2024 I am unable to login to my outlook.com account from Firefox.

I can login from other web browsers, but not Firefox. What's going on? When I try to login as I have always dine in the past, this is what comes up: https://outlook.liv… (funda kabanzi)

I can login from other web browsers, but not Firefox. What's going on?

When I try to login as I have always dine in the past, this is what comes up: https://outlook.live.com/mail/0/

But then absolutely nothing happens. Please advise.

Asked by cleo.miller 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (funda kabanzi)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Unable to sign in Qobuz from few days ago

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better t… (funda kabanzi)

I was unable to sign in Qobuz from yesterday. I have been using Firefox ver 115 to play streaming music from Qobuz on my Windows 8.1 PC as its sound quality is better than other browsers. Yesterday, I found nothing happened after clicked the SIGN IN button on Qobuz's login page, however I had no problem using Google Chorme to login.

So I uninstalled/re-installed Firefox, and tried different older/newer versions, still didn't work.

I tried another PC running Windows 10, with Firefox ver 124.0.2, got the problem.

Please fix the problem ASAP, Firefox team. Thanks.

Its purer sound is the main reason I use firefox, instead of other browsers.

Asked by s2222440 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Login page

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot uplo… (funda kabanzi)

I cannot open the login page on my hosts website. My host is https://ventraip.com.au/ based in Melbourne Australia. That means I cannot access the Cpanel so I cannot upload data on my web site. Other people can open that login page on their computers buy I can't on mine. Where is the problem?

This is the message I get


'Secure Connection Failed

An error occurred during a connection to vip.ventraip.com.au. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

Asked by Rug8Int 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Firefox Browser

My Firefox Browser was just upgraded. It seems address bar searches all go through Yahoo.com. Is this by design? Not sure I like the search results... … (funda kabanzi)

My Firefox Browser was just upgraded. It seems address bar searches all go through Yahoo.com. Is this by design? Not sure I like the search results...

Asked by jhboone65 2 emasontweni adlule

Last reply by James 2 emasontweni adlule

PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (funda kabanzi)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Asked by avisekn 4 emasontweni adlule

Last reply by jonzn4SUSE 2 emasontweni adlule

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (funda kabanzi)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by maarten.bodewes 2 emasontweni adlule

Mozilla is blocking needed websites

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the pa… (funda kabanzi)

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Asked by Ann Pride 2 emasontweni adlule

Last reply by jonzn4SUSE 2 emasontweni adlule

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (funda kabanzi)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Firefox gets lost

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix … (funda kabanzi)

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

Asked by WTC71 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Google ReCAPTCHA is not working on all websites

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefo… (funda kabanzi)

Google ReCaptcha is not working on literally all websites. Once I click on checkbox "I'm not a robot" It gets stuck on infinite loop. Although working on Mac OS in Firefox and Chrome or any other browsers. The issue is primarily with Windows version

I already tried clearing cookies, cache, disabling Tracking Protection, adding sites to DNS white list

Environment: OS Windows 11 Version 23H2, Firefox 125.0.3 For testing used: https://www.google.com/recaptcha/api2/demo

Asked by Maxim L 3 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule