Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Utilising Firefox (current ver. 78.15.0esr) totry to access Ancestry.com

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2… (funda kabanzi)

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2015) with same result. Also updated Java to ensure latest version.

Problem 1. Having problems utilising there Messaging system and

Problem 2. Cannot see Graphics (i.e. pictures attached to individual record files [though thumbnail's can be seen]).

What I have done: I approached Ancestry and was sent several generic FAQ URL's (https://support.ancestry.com/s/article/Fixing-Page-or-Button-Problems-on-Ancestry?language=en_US) suggesting clear cache etc. • Have tried all of their 'suggestions' (and on a second computer) with no benefit. Any ideas on what I could do to rectify the issues? • The people assisting don't appear to understand HTML.

Asked by jim.challenor 1 unyaka odlule

Last reply by jim.challenor 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is blocking access to Astound/wave.mail

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the caus… (funda kabanzi)

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the cause. On October 23 my MasterCard account was charged $2.99 by a firm in Cyprus. MasterCard is investigating, and suggested that the card be cancelled, with a new card to arrive in the mail. They also advised that I alert my contacts that use MasterCard. In that process I attempted to change my password with Astound/Wave. But, every time I tried is was rejected. I Tried about a dozen times, one attempt right after another. I am thinking that that activity alerted Firefox that someone, other than me, was attempting to learn my information. Just seeing a dozen actions in a brief amount of time should have caused concern for me.

Is this possibly why Firefox is blocking our access to Astound/WAve mail?

Craig George

Asked by dana-craig 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

browser security

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew secu… (funda kabanzi)

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

Asked by bjm786 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

"Website will not allow Firefox to display the page if another site has embedded it"-- but even a new window wont load?

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it". {see attached} but even when i click on open site in new win… (funda kabanzi)

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it".

{see attached}
but even when i click on open site in new window, the new window wont load. just a blank with spinning circle forever {see attached}

this usually happens when i click on a trusted site's "help" tab or button. this is a new problem that just started a week or so ago. {eg, gmail and youtube} please, how can i set it so i can see these view?

Asked by z. ixa 6 izinyanga ezidlule

Last reply by z. ixa 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

can't sign back into browser, its stuck loading

been spending the day updating passwords and i finally had to update my firefox account password, sadly i had lost the original password so i had to fully reset it. Idk i… (funda kabanzi)

been spending the day updating passwords and i finally had to update my firefox account password, sadly i had lost the original password so i had to fully reset it. Idk if that contributed to the issue at all but ill mention it just in case this is a known problem. now im trying to sign back in and it just keeps getting stuck loading saying "working" some other things, I use waterfox as my laptop runs macOS 10.11.16, so I'm also worried that this is not a bug but a "feature" intended to push users to update their browsers. as i type this its been "working" on signing me in for about 5 minutes and i doubt its doing anything but spinning that wheel around for show. i was able to sign back in on my phone, any help?

Asked by loki.stormbringer 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Have been trying to overcome/identify issues using Ancestry.Com with Firefox

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com. Most of the system works fine , except f… (funda kabanzi)

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.

Most of the system works fine , except for their internal mail system and graphics.

When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.

When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.

I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).

Looking for a way to problem solve etc to rule out issues.

BTW Ancestry recommends the use of Firefox as the browser of choice.

regards

Jim

Asked by rynnejt 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

El Capitan no longer supported!

Dear Crewmembers, My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra… (funda kabanzi)

Dear Crewmembers,

My query is how can I improve Firefox site performance with an OS X El Capitan 10.11.6 version? To my knowledge there is no upgrade available to Sierra. Are there any possible solutions to the limitations I am currently in?

Kind regards, Fiona

Asked by fhweir 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (funda kabanzi)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox 78.15.0esr – glitches since approx 24 SEP 2022

I'm running Firefox 78.15.0esr on El Capitan 10.11.6 on my Mac Pro 4,1, 2009, because they are the last updates the computer can run. Since approx 24 Sept, 10 days ago, … (funda kabanzi)

I'm running Firefox 78.15.0esr on El Capitan 10.11.6 on my Mac Pro 4,1, 2009, because they are the last updates the computer can run.

Since approx 24 Sept, 10 days ago, I'v consistently been experiencing two types of glitch:

1. I can't UPLOAD photos to web sites. One says 'parse error'. Interestingly, the same is happening on WhatsApp (version 2.2236.10).

2. On some websites – a minority, but including Google sites – pages either don't load at all, they hang when loading, or they load without graphics content, or they load completely 'ASCII'.

I'm wondering whether it's either 1. a tweak in Firefox, or 2. a tweal in Mac OS 10.11.6, or 3. some other in global internet protocols that my old browser and old WhatsApp can't cope with

...or something else. Is the same happening to anyone else? Any ideas, anyone?

Asked by notify.185.mcc 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I stop Firefox from adding “HTTP” or “HTTPS” to a URL address?

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTT… (funda kabanzi)

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTTPS" to the address, so Firefox says, “Unable to connect.” I am able to access my modem page without Firefox adding anything to the address. The instructions I found (at Support.mozilla.org/en-US/kb/https-only-prefs) say to disable or insert exceptions in the “HTTPS only" option on the “Privacy and Security” section of Firefox Preferences. However, there is NO "HTTPS only" selection in my Preferences (Version 78.150esr). The other suggestion, to “Click the Lock icon in the address bar,” will not work because there is no Lock icon in the address bar with this address. I have "Use the address bar for search. . ." unchecked in the "Search" section of Firefox Preferences. I also tried unchecking “Provide search suggestions,” disabling all of my Firefox extensions, and using “non-private browsing” mode. Safari browser will not connect to this URL either. Help!

Asked by katb1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Ikhiyiwe

Will i be able to select my bookmarks

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox… (funda kabanzi)

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox after March 31st 2024

Asked by moneygoesquick 1 inyanga edlule

Last reply by James 1 inyanga edlule

My email header has vanshed from Firefox.

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlin… (funda kabanzi)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Asked by coulter7 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Downloading FLAC files

Hello. I have recently not been able to download to my old iMac. I am using Firefox 78.15.0esr (64-bit), which is supposedly up to date. My download folder has always bee… (funda kabanzi)

Hello. I have recently not been able to download to my old iMac. I am using Firefox 78.15.0esr (64-bit), which is supposedly up to date. My download folder has always been the designated location for downloads. I am trying for the past few days to download from Neil Young Archives. I have successfully downloaded from them in the past. I refreshed my browser, and the problem seemed to clear up, as the My Downloads folder on the NYA site showed my purchases and responded to me clicking the download button, but the download failed;I got a message that the source folder could not be found, and only a small .zip file appeared in my macs download folder. Then I tried again, and the NYA downloading process ran, but nothing appeared on my computer and the download progress arrow showed no activity. I don't know if this is a Firefox issue, a Neil Young Archives issue, or what, but I am befuddled. Please advise if you can. Thank you. --Brian Irving

Asked by briandirving 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

Updating my firefox browser in an old computer

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account. I wish i could update firefox … (funda kabanzi)

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Asked by aishestel 1 inyanga edlule

Last reply by James 1 inyanga edlule

  • Okugcinwe kunqolobane

Pocket Recommendations

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article w… (funda kabanzi)

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article was up for about 30 seconds a graphic appeared that showed a large metal looking sphere and was suppose to augment the article. This graphic completely locked up my computer. I am running an ancient iMac, mid-2007, and it took bringing down my wi-fi network and a little frustration to get my computer unfrozen. Please take down this article.

Asked by Dallas-OR 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (funda kabanzi)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

Asked by stephen_davidson 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule