I-Firefox Community Forum

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a firefox update that was waiting for me to restart.

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

• Updating Firefox
• Disabling Extensions
• Clearing cache
• Uninstall Firefox
• Multiple Proton games through Steam
• Game running through Wine
• Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

Hello, When I went to launch Firefox after starting up my PC this morning, I was greeted with: "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

I went right to the Mozilla forums and found the help page [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...] . In this article it detailed how I should go into my AppData, then Mozilla, then Firefox, and look to see where my profile.ini file is. My profile.ini file was there, alongside the installs.ini and a few other folders. I attempted also to launch the profile manager using run and the "firefox.exe -P" command, but I got the same profile error as when I tried launching the app. The help page then recommended deleting the profile.ini file and then launching Firefox to hopefully remake the default profiles.ini file and enable me to launch Firefox, so I attempted that. When I tried relaunching Firefox, the profiles.ini file did not re-appear in my Firefox folder.

I then tried deleting the Firefox folder itself, and relaunching Firefox. This resulted in it being remade, but with just 2 folders left: Crash Reports and Pending Pings. Obviously that's not ideal, so I right clicked the Firefox folder and used the Windows "Previous versions" feature to restore the Firefox folder to a backup of how it was this morning. I then re-tried launching and I still got the same missing profiles error message. I also briefly attempted manually making a new profiles.ini file with notepad, and pointing it towards my Profile withing my Profiles folder, but that still resulted in the same missing profiles error.

This is basically where I am at now. I have confirmed that I do in fact see my actual profile in my "C:\Users\****\AppData\Roaming\Mozilla\Firefox\Profiles" folder, and as far as I can tell my profiles.ini file correctly points towards it. I did another reset of my Firefox folder to a backup of where I was at this morning before attempting anything. I can confirm my Windows account (Admin, and only account on the computer) has full read and write access to all Folders and files within the Mozilla folder, although I will mention some of the files in the Firefox folder were marked with the "Read-Only" attribute (not sure if that matters, but I tried unchecking those and still no luck)

As far as I can tell I have thoroughly exhausted all the easily accessible tips on the internet for solving this, so I am wondering what to try next?

TLDR: Error: Your Firefox profile cannot be loaded. It may be missing or inaccessible" Already Attempted (And failed): -deleting and prompting a remake of the profiles.ini folder -using firefox.exe -P to launch Profile manager -deleting Firefox folder to prompt a remake of that -multiple uninstalls and reinstalls of Firefox -manually remaking profiles.ini file after it didn't come back after deletion

Will link images of (1) profiles.ini file. (2) Profiles folder.

Windows 11 Firefox crashed on opening continuously so unable to safe open etc. Did update intel graphics to no avail. Uninstalled in add programs in settings. Did not choose to delete data. Reinstalled and now can't find my profile.

'bold text YouTube is "acting insane, sound plays/picture is frozen. Can't pause it. Also can't start it! Ads play on without option to skip. I got some notice that YT was changing something, I think it is broken. I managed to get a video to play on MS Edge, but I normally do not use that. I cleared cache and ALL of that, rebooted computer, etc. connection is good. Searches are fine on firefox, Other sites are fine on firefox. . IT IS YOUTUBE! It is SO bad that now with my mouse, the arrow and hand are NOT showing up on the actual screen where video plays. Right now on here it is fine. but on youtube? no.

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

The account dwr50@excite.com is no longer active yet firefox keeps trying to use it to log into things like this support area. How can I get rid of the old email address ?

This is only an issue in Firefox, so it's not an issue with my ISP or anything. Chrome shows my location correctly. Around 2 weeks ago after an update to firefox, it's just been constantly showing my location as Dublin. I'm in the UK. Certain sites show it correctly, some don't. Google doesn't show it right.

Several sites i check show it in the UK correctly, but google and a couple others show as in Dublin. I only run a limited number of extensions, Ublock surfshark, and bitwarden. If I put a uk location on surfshark, then google is right, but turning it off and then it is back to ireland.

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

I have just started getting Virus/Trogan messages from McAfee when brousing with Firefox. I have not installed McAfee so is this a blackmailing/SCAM by McAfee to get me to pay?. I only get these messages when using Firefox, It seems to be somthing that's got into Firefox! I don't, at the moment, have this annoyance on my Laptop.

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just killing Firefox in Windows Resource Manager and restarting, but ever since getting a new computer an upgrading to Windows 11, it's gotten worse. Every couple of days my computer freezes for 10 or more minutes, I'm having to do a hard reboot ever few days, and I'm even bluescreening about twice a month. I'm pretty sure Firefox is the culprit because killing it will usually resolve the issue.

I'm wondering if there is some way to put Firefox in a sandbox so it does not consume nearly all available memory and other computer resources. It is by far the biggest consumer of resources on my system and I do not want to dedicate 4GB+ of memory to an app that is just showing a couple of web pages and playing YouTube videos.

This isn't a feature I ever needed or ever wanted. More than often, I accidentally group two or more tabs and have no idea how to ungroup them (yes, I know, there's some about:studies where I can remove stuff from grouped, BUT it's not a good mitigation). Firefox has been a great browser for decades. This new "feature" is rather disturbing than helpful. I understand some folks might need it, but please, at least provide a way to OPT OUT. Thank you!