Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (funda kabanzi)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 1 unyaka odlule

Answered by spieltmit 1 unyaka odlule

  • Kusonjululiwe
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Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (funda kabanzi)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 1 unyaka odlule

Answered by PRODEC Consultores 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot paste text in Firefox in WhatsApp web window

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp w… (funda kabanzi)

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp web window.

dom.event.clipboardevents.enabled is TRUE I still have the same issue in safe mode Ctrl-V, Shift insert, Right click & Paste, Right click & paste without formatting are all disabled.

It is only Firefox that has a problem (I can use WhatsApp in Chrome without issue). So far, it is only in WhatsApp (where paste is most important to me) that I have a problem.

I have Firefox 116.0.3 64 bit, the latest version, running in Windows 11, which is up to date.

Any ideas?

Asked by SEJohnsen 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Delayed page loading

Hi, I'm using 116.0.3 (64-bit) Firefox, everything works perfectly except it takes so much time to start to load a page. For example, if I'm entering Google homepage it t… (funda kabanzi)

Hi, I'm using 116.0.3 (64-bit) Firefox, everything works perfectly except it takes so much time to start to load a page. For example, if I'm entering Google homepage it takes about 6-10 seconds just to start loading and then loads very quickly the page. Sometimes it does load it normally and very quickly but is not often. I love Firefox and I don't want to replace it, in Chrome it works fine. Please help me to find a solution. The problem started about 2-3 weeks ago. Thank you very much!

This is what I tried: -Using Safe Mode and Troubleshoot mode didn't change anything - Removing all the extensions - Deleting history, cache and cookies (using JV16 or PrivaZer or built in Firefox settings) - Refreshing Firefox - Deleting with JV16 to remove everything that is related to Firefox and reinstalling from the official site. - Disabling Hardware Acceleration - Disabling DNS Prefetch - Changing DNS (1.1.1.1 or 8.8.8.8 or default by supplier) - Using custom config settings following this guide: ("Make Firefox fast again")

https://gist.github.com/RubenKelevra/fd66c2f856d703260ecdf0379c4f59db
  • My settings right now are still by the guide mentioned above.

Specs: Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)

System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B550M S2H
BIOS: F14f (type: UEFI)

Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz Memory: 16384MB RAM GPU: NVIDIA GeForce RTX 3060 Ti

Internet connection: (measured by Ookla) Download: 300 mpbs Upload: 30 mpbs

Asked by gal191334 1 unyaka odlule

Last reply by gal191334 1 unyaka odlule

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Is there a way to disable asking where to save downloads?

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the o… (funda kabanzi)

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the official way. I have “Always ask where to save files” unchecked in settings, but that doesn’t do anything.

Asked by TheWonderAlmighty 1 unyaka odlule

Last reply by TheWonderAlmighty 1 unyaka odlule

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addons

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i hav… (funda kabanzi)

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i have 5g internet, I also used mobile data to ensure download but no results

Asked by adityagupta77722 1 unyaka odlule

Last reply by ElCapitan 1 unyaka odlule

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Mac OS - how to add extension shortcus to the tool bar

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stu… (funda kabanzi)

Hi. I have a Mac running Ventura. I have done a fair amount of searching but can't seem to find instructions on how to add extension shortcuts to the toolbar. I feel stupid asking this question as I have added them previoulsy but just don't remember how it was done.

Asked by ric9 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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Keeper Ext

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0 I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mou… (funda kabanzi)

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

Asked by Ron 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Lost Copy and Paste Ability In Whatsapp Using Firefox

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google tra… (funda kabanzi)

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google translator to whatsapp using firefox. As much as I hate to I went to my Microsoft Edge browser and both images and copying pasting text worked. So unfortunately it is definitely a firefox browser issue. I hope someone can resolve this soon! So I can return to using firefox. Thanks!

Asked by mcenand 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Firefox takes a long time to reconnect to internet after hibernation. Win11

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using… (funda kabanzi)

I am a very long-term user of Firefox. I have a newish windows laptop and I use the hibernate function when I want to start and stop a windows session. I have been using windows 11 for a good while now without any problem, but about 6 weeks ago I started to get a new problem - Firefox now can take up to 4 minutes to load or reload a page after hibernation. The length of time to reconnect time varies. This only affects Firefox. There is no problem with my internet - other programmes and apps load immediately, and at the same time as Firefox is still trying to load a page/any page I haven't added any new add-ons and can't think of anything I've done that could cause this issue. I thought this would be a windows 11 issue caused after an update, but after a bit of searching on Google, Reddit and Mozilla Help/ I can't find anyone else with a similar problem.

Can someone help? Thanks

Asked by Jeff Berens 1 unyaka odlule

Last reply by Jeff Berens 1 unyaka odlule

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Multiple users on Windows 2012 R2 terminal server crashing

Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the cra… (funda kabanzi)

Firefox is crashing for multiple users on Windows Server 2012 R2. I notice the websites sometimes are very to slow to load before it happens. I have pasted one of the crash reports below. This is on Firefox esr 115.1.0 and started happening 4 or 5 days ago. I have uninstalled and reinstalled Firefox and the issue is still happening.

AdapterDeviceID: 0xfefe AdapterDriverVersion: 6.3.9600.18619 AdapterSubsysID: 00000000 AdapterVendorID: 0x1414 Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:115.1.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,amazondotcom%40search.mozilla.org:1.6,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.5,ddg%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4 AvailablePageFile: 50124296192 AvailablePhysicalMemory: 43743485952 AvailableVirtualMemory: 138535430242304 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20230724124053 CPUMicrocodeVersion: 0x41 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Operating system not supported CrashTime: 1692925405 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1690988167 LastInteractionDuration: 47 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","bdhkm64.dll"],"Microsoft Corporation":["ucrtbase.dll","msvcp140.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","VCRUNTIME140.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["advapi32.dll","NetworkExplorer.dll","mscms.dll","tiptsf.dll","explorerframe.dll","actxprxy.dll","ntshrui.dll","linkinfo.dll","taskschd.dll","npmproxy.dll","Windows.Globalization.dll","cscapi.dll","ondemandconnroutehelper.dll","msimg32.dll","dbghelp.dll","netprofm.dll","WINMMBASE.dll","winmm.dll","winhttp.dll","version.dll","wsock32.dll","wininet.dll","iertutil.dll","NapiNSP.dll","winrnr.dll","rasadhlp.dll","propsys.dll","ktmw32.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","wtsapi32.dll","FWPUCLNT.DLL","winnsi.dll","IPHLPAPI.DLL","secur32.dll","oleacc.dll","DWrite.dll","Bcp47Langs.dll","MMDevAPI.dll","ntmarta.dll","nlaapi.dll","dxgi.dll","duser.dll","avrt.dll","dwmapi.dll","dui70.dll","apphelp.dll","SHCore.dll","uxtheme.dll","kernel.appcore.dll","devobj.dll","rsaenh.dll","userenv.dll","dnsapi.dll","mswsock.dll","cryptsp.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","srvcli.dll","bcryptPrimitives.dll","cryptbase.dll","sxs.dll","winsta.dll","powrprof.dll","profapi.dll","msasn1.dll","sspicli.dll","wintrust.dll","cfgmgr32.dll","crypt32.dll","KERNELBASE.dll","clbcatq.dll","msvcrt.dll","rpcrt4.dll","shlwapi.dll","shell32.dll","sechost.dll","oleaut32.dll","nsi.dll","combase.dll","msctf.dll","setupapi.dll","gdi32.dll","kernel32.dll","ws2_32.dll","imm32.dll","user32.dll","imagehlp.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: MOZ_CRASH(Quota manager shutdown timed out) Notes: FP(D00-L1000-W0000100-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x15ad, AdapterDeviceID2: 0x0405, AdapterSubsysID2: 00000000, AdapterDriverVersion2: 8.17.2.14DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerShutdownTimeout: cache: Managers: 1 (https://aaaaaaaaaaaaa.aaaaaaaaaa.aaa: Closing, ) Intermediate steps: 0.000000s: starting


QM: 1 normal origin ops pending Intermediate steps: 0.000000s: startCrashBrowserTimer 0.000000s: initiateShutdownWorkThreads 0.000000s: startKillActorsTimer 5.016000s: killActorsTimerCallback


ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 13788 ShutdownProgress: profile-before-change-qm ShutdownReason: AppClose StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1692924948 SubmittedFrom: Client SystemMemoryUsePercentage: 15 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230724124053","version":"115.1.0","vendor":"Mozilla","displayVersion":"115.1.0esr","platformVersion":"115.1.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":"mozilla-win-eol-esr115","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":49151,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":16,"vendor":"GenuineIntel","name":"Intel(R) Xeon(R) CPU E5-2660 v3 @ 2.60GHz","family":6,"model":63,"stepping":2,"l2cacheKB":256,"l3cacheKB":25600,"speedMHz":2600,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.3","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":9600},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"RDPUDD Chained DD","vendorID":"0x1414","deviceID":"0xfefe","subsysID":"00000000","RAM":0,"driver":"RDPUDD","driverVendor":null,"driverVersion":"6.3.9600.18619","driverDate":"01-01-1970","GPUActive":true},{"description":"VMware SVGA 3D","vendorID":"0x15ad","deviceID":"0x0405","subsysID":"040515ad","RAM":0,"driver":"vm3dum64_loader vm3dum64_loader vm3dum64_loader vm3dum_loader vm3dum_loader vm3dum_loader","driverVendor":null,"driverVersion":"8.17.2.14","driverDate":"2-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":32,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"general.smoothScroll":true,"media.gmp-gmpopenh264.lastInstallStart":1690293185,"media.gmp-gmpopenh264.lastDownload":1688655010,"media.gmp-gmpopenh264.lastDownloadFailed":1690293197,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1688655010,"media.gmp-widevinecdm.lastInstallStart":1679577999,"media.gmp-widevinecdm.lastDownload":1679578000,"media.gmp-widevinecdm.lastUpdate":1679578000,"media.gmp-manager.lastCheck":1692925034,"media.gmp-manager.lastEmptyCheck":1692925034,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-1-e","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-e&q="}},"profile":{"creationDate":19257,"firstUseDate":19257},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237},"webcompat@mozilla.org":{"version":"115.1.0","scope":1,"type":"extension","updateDay":19571,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19237}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19257,"updateDay":19257},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2557.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"device-migration-existing-user-messaging-tour-spotlight-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"1024adf8-c7e1-4181-b357-7f9037fbce1b"},"device-migration-existing-users-sumo-switch-device-cfr-rollout":{"branch":"control","type":"nimbus-rollout","enrollmentId":"9e04ff99-d8b2-4cd1-ba9d-35a582b3f5a8"},"bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"7f03ccba-9353-4146-b0bc-8695bcafc340"},"bug-1849168-pref-page-load-time-patch-esr-beta-115-116":{"branch":"reset-to-false","type":"normandy-exp","enrollmentId":"8c801fe1-3b26-46b7-b7a3-86abf06f0e70"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 59055263744 TotalPhysicalMemory: 51539070976 TotalVirtualMemory: 140737488224256 URL: https://titleventures.sharepoint.com/sites/TitleQuestCompaniesCompliance/SitePages/Home.aspx UptimeTS: 6553.4715493 Vendor: Mozilla Version: 115.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a

XPCOMSpinEventLoopStack: default: QuotaManager::Observer::Observe profile-before-change-qm useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by jcutler1 1 unyaka odlule

Last reply by jcutler1 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (funda kabanzi)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 8 izinyanga ezidlule

Answered by 小白龙1313 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Widevine CDM plugin crashing all year now, x64 bit, dev tools, never any issues, etc.

Whenever viewing 'any' DRM content protected with widevine plugin, the plugin simply crashes. I've gone over some Ubuntu related solutions that don't apply to windows, no… (funda kabanzi)

Whenever viewing 'any' DRM content protected with widevine plugin, the plugin simply crashes. I've gone over some Ubuntu related solutions that don't apply to windows, not sure how to fix this.

I have latest everything and no incompatibilities with any software/thing until now with this: Firefox 116.0.3 (64-bit) (20230815173142) Windows 10 x64 latest Widevine Content Decryption Module provided by Google Inc. File: 4.10.2557.0

I've deleted all the Widevine folders and had Firefox re-install the folders/files for me automatically, same issue occurs.

There's no other information, I just clicked send crash report. It started happening some time late in 2022.

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