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No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (funda kabanzi)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 1 unyaka odlule

Answered by birdville3000 1 unyaka odlule

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Code erreur PR_END_OF_FILE_ERROR

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas … (funda kabanzi)

Bonjour, Depuis une semaine, j'ai ce message à l'ouverture de ma page d'accueil Orange, avec Firefox !! PR_END_OF_FILE_ERROR il n'y a qu'avec mon navigateur et pas sur Chrome ni Edge. Avant, j'étais le seul impacté par ce problème et maintenant les trois P.C de la maison le sont. Deux W11 et un W10. En déconnectant le VPN le souci n'existe plus. Merci d'avance pour votre aide.

Asked by YAGO 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (funda kabanzi)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 1 inyanga edlule

Answered by TyDraniu 1 inyanga edlule

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"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (funda kabanzi)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Asked by Pat H 1 unyaka odlule

Answered by Pat H 1 unyaka odlule

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Cloudflare Problems...again

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented wit… (funda kabanzi)

Just recently, I've been having problems with websites run by Cloudflare. Whenever I attempt to access ANY website that is operated by Cloudflare, I'm often presented with a blank page, or a Firefox error message. Sometimes I'm even presented with the DDoS protection error, even though my computer is clean having being scanned by Kaspersky and Malware Bytes.

I reiterate this and say that it's only Cloudflare sites that are causing problems. Very occasionally they will work for up to an hour or so but most of the time it is error messages or blank pages. Interestingly, other web servers such as Amazon, OVH SAS and Akamai all run with no problems so I wonder what is Cloudflare's problem? Is this something to do with my browser or the web hosting services?

Asked by 小白龙1313 1 unyaka odlule

Answered by 小白龙1313 1 unyaka odlule

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Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (funda kabanzi)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Multiple settings are greyed out

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the se… (funda kabanzi)

Hi, I'm having a problem with my Firefox where it doesn't let me change some of my settings. This is my home PC and I've already tried running Firefox as admin and the settings are still locked. I have reset it many times and haven't installed any extensions. I can't find anything online about this.

Asked by enziqo 1 unyaka odlule

Answered by enziqo 1 unyaka odlule

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Some video content can not be displayed.

I use a laptop with Fedora 36 installed. Firefox is version 104.0.1 Until a few days ago, there were no problems with video display. But since a few days, video content … (funda kabanzi)

I use a laptop with Fedora 36 installed. Firefox is version 104.0.1

Until a few days ago, there were no problems with video display. But since a few days, video content that is offered by the news site from NOS (Dutch television) is not displayed anymore. I only get this error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Also some content on Youtube aborts. For example loading https://www.youtube.com/watch?v=qq0BUiEs3JM results in this error: Er is een fout opgetreden. Probeer het later opnieuw. (Afspeel-ID: Ui0fzPxdSexgYcZ4).' (An error occured, try later again).

When using the Chrome Browser both websites can be used without giving errors implying that all the codecs are available.

How can I detect why video is blocked?

(Twitter also gives problems. After a fraction of a second, it stops displaying video)

Asked by Ben Engbers 1 unyaka odlule

Answered by Ben Engbers 1 unyaka odlule

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Firefox Lags When Typing

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. F… (funda kabanzi)

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. For example, I typed this whole paragraph before a single word appeared, and even then, it still took another 30 seconds to actually appear. I've already reset, refreshed, uninstalled and reinstalled, updated, everything like that. I have a couple extensions, AdBlock, Honey, WebRTC Lead Shield, and Return YouTube dislike. But I ran it in safe mode and the issue was still there. I'm running the latest version of Windows 11 if that makes any difference.

Asked by kysonty 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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All tabs are crashing and show the message 'Gah. Your tab just crashed'

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error. I tried the solutions suggested in other similar forum… (funda kabanzi)

I am using firefox v104 on linux mint. This problem happened this evening. Every tab i open shows the same error.

I tried the solutions suggested in other similar forum posts like >safemode (tabs still crashed) >driver update (my drivers are up to date as far i can tell) >deleting cache and reinstalling firefox (tabs crash). I took a backup of my bookmarks and extensions as suggeated in another forum post. > one youtube video (https://youtu.be/F9VaXwSB_po) suggested toggling media.cubeb.sandbox in the config section. The tabs started loading after that but it wasnt that useful as i wasnt able to get any videos to play in the browser.

Also, i don't really know if the issue is related, but chrome tabs were also not loading or responding ('Page unresponsive' error).

Please help. Thank you :)

Asked by Vaghar 1 unyaka odlule

Answered by Vaghar 1 unyaka odlule

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Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (funda kabanzi)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Uploading photos to Meetup

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts. The problem is that I can't upload photos to a Meetup event. (This will most… (funda kabanzi)

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

Asked by keith54 1 unyaka odlule

Answered by bonzcrystall 1 unyaka odlule

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Youtube GPU usage peaks

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I teste… (funda kabanzi)

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I tested also with chromium but there's not this issue. What is causing it? How can i stop this behavior?

Asked by Gian 1 unyaka odlule

Answered by ARMAN KHAN 1 unyaka odlule

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YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (funda kabanzi)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 1 unyaka odlule

Answered by techguy150 1 unyaka odlule

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Firefox Memory Leak Microsoft

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details. Someone knows why? … (funda kabanzi)

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details.

Someone knows why?

Asked by SuperFurias 11 izinyanga ezidlule

Answered by SuperFurias 11 izinyanga ezidlule

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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (funda kabanzi)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Asked by Brian E 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (funda kabanzi)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 4 izinyanga ezidlule

Answered by Terry 4 izinyanga ezidlule

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Firefox slow to boot [Arch Linux]

Hi, so I recently installed arch Linux and want to use Firefox as my browser. However ever since I installed it, it takes a long time to launch the program. It consistent… (funda kabanzi)

Hi, so I recently installed arch Linux and want to use Firefox as my browser. However ever since I installed it, it takes a long time to launch the program. It consistently takes just over 26 seconds to launch. After it's open everything works fine besides that. Also when I launch Firefox from the terminal I get this message "ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs" I have been looking at some help threads but I can't make sense of what they are talking about. Hopefully this makes some amount of sense to you.

Asked by ashley92508 1 unyaka odlule

Answered by ashley92508 1 unyaka odlule

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Unable to show File Picker

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it … (funda kabanzi)

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

  • Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

  • Ubuntu 20.04 LTS
  • Firefox provided by APT repository
  • Xorg display server

Not working in:

  • Ubuntu 22.04 LTS
  • Firefox 99.0.1 provided by snap
  • Wayland display server
  • File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

  • Firefox stopped being able to open file picker dialogs
  • Right clicking an image and selecting "Save Image As..." does nothing
  • With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
  • File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
  • No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

Things I tried that did not work:

  • Disabling hardware acceleration
  • Starting with add-ons disabled
  • Troubleshoot mode
  • Clearing startup cache
  • Clearing cookies and site data
  • Clearing history
  • Refreshing Firefox
  • Creating and using a new profile
  • Deleting the `xulstore.json` file from the profile directory
  • Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
  • chmod 777 ~/Downloads
  • Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

  • Why this fixed the problem
  • Whether I should be opening a bug report either against Firefox, or Ubuntu
  • Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Asked by James Fu 2 iminyaka edlule

Answered by Kiki 1 unyaka odlule