• Kusonjululiwe

I can't access my home router

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem? Please answer me at [email]… (funda kabanzi)

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem?

Please answer me at [email]@yahoo.com

Best regards, Ioana Udrea

Asked by udreaioana23 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox won't import bookmarks

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the … (funda kabanzi)

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

Asked by julie.parisi 4 amahora adlule

Answered by julie.parisi 4 amahora adlule

  • Ikhiyiwe

Spacebarproblem

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm wr… (funda kabanzi)

The spacebar does not produce a space between words, when typing text. I'm using an iMac on macOS Monterey (V 12.6), and a Mac keyboard. It also causes the window I'm writing in to expand and contract in size. This happens when typing emails also. What do you recommend?

Asked by alex.stirling 10 amahora adlule

Last reply by Paul 9 amahora adlule

  • Kusonjululiwe

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (funda kabanzi)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 1 usuku oludlule

Answered by Hami 11 amahora adlule

  • Kusonjululiwe

Bookmark backup not loading

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think… (funda kabanzi)

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Asked by pgtjr 14 amahora adlule

Answered by pgtjr 14 amahora adlule

  • Kusonjululiwe

Opening new tabs switches to them immediately despite the settings being the opposite.

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get… (funda kabanzi)

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get this to stop?

Asked by sickbeef 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 1 usuku oludlule

  • Kusonjululiwe

Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (funda kabanzi)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Asked by Veritas 3 ezinsukwini ezidlule

Answered by Veritas 2 ezinsukwini ezidlule

  • Kusonjululiwe

After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is gettin… (funda kabanzi)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 2 ezinsukwini ezidlule

Answered by richwalters 2 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (funda kabanzi)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 4 izinyanga ezidlule

Answered by user104147805413306348376805769878442569366 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox dragging cursor on left side of browser window goes back a page??? **SOLVED**

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click … (funda kabanzi)

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click and drag upwards, firefox acts like i've pressed the back button! I've been trying to get some work done, which includes clicking and dragging things, so this is incredibly frustrating! I've already turned off browser.gestures in about:config, and now I'm not sure what to do! Please help me! ): This also happens when I click and drag from the left side of the page, to the right side of the page.

Edit: Turns out it was my mouse ): got a new one and it fixed the issue.

Asked by runnyyolkyummy 3 ezinsukwini ezidlule

Answered by runnyyolkyummy 2 ezinsukwini ezidlule

  • Kusonjululiwe

Facebook Stories outputs differently from what I created

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some… (funda kabanzi)

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Asked by Snich 6 ezinsukwini ezidlule

Answered by Snich 2 ezinsukwini ezidlule

  • Kusonjululiwe

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (funda kabanzi)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Asked by James Craw 3 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

  • Kusonjululiwe

“Gah. Your tab just crashed.” On every tab

Hi, I’m on my phone right now so apologies if there are any weird issues with the post. Currently the issue I am having is that all of my tabs (only one open currently, o… (funda kabanzi)

Hi, I’m on my phone right now so apologies if there are any weird issues with the post. Currently the issue I am having is that all of my tabs (only one open currently, originally had more but I closed them) have been displaying the “Gah. Your tab just crashed.” error message. It doesn’t matter what site, it’s all the same. I don’t think I did anything out of the ordinary that would cause an issue like this. Firefox isn’t showing that it needs any updates, and I’ve tried closing and reopening the browser entirely, didn’t work. My computer seems to be working fine (Discord and all my other programs are still working) so I’m perplexed as to what could be the problem. Please help.

Asked by Indigo 3 ezinsukwini ezidlule

Answered by Indigo 3 ezinsukwini ezidlule

  • Kusonjululiwe

Passwords from previous versions

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used … (funda kabanzi)

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

Asked by Brian Mercer 3 ezinsukwini ezidlule

Answered by Brian Mercer 3 ezinsukwini ezidlule

  • Kusonjululiwe

Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anothe… (funda kabanzi)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 4 ezinsukwini ezidlule

Answered by Dropa 4 ezinsukwini ezidlule

  • Kusonjululiwe

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (funda kabanzi)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 3 ezinsukwini ezidlule

Answered by jonzn4SUSE 3 ezinsukwini ezidlule

  • Kusonjululiwe

Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (funda kabanzi)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Asked by joshuachambers 3 ezinsukwini ezidlule

Answered by joshuachambers 3 ezinsukwini ezidlule

  • Kusonjululiwe

Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Notic… (funda kabanzi)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule