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lost all saved passwords

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking … (funda kabanzi)

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking again. Please help I am dead in the water.

Asked by JDR 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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privacy.resist.fingerprinting resets to true when firefox restarts

I use canvas blocker so I need privacy.resist.fingerprinting to be set to false. I have repeatedly set it to false in about:config and by editing prefs.json and every tim… (funda kabanzi)

I use canvas blocker so I need privacy.resist.fingerprinting to be set to false. I have repeatedly set it to false in about:config and by editing prefs.json and every time I restart firefox it resets to true. I have done a clean install of firefox, turned off and deleted every add on, and tried using a new profile but it has not cleared the issue.

Asked by cheese_sticks 1 unyaka odlule

Answered by cheese_sticks 1 unyaka odlule

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Bookmarks Toolbar

A link for "Other Bookmarks" has appeared in the Toolbar after the dropdown icon for the 'extra' items that won't fit across the screen. Also, a space has appeared betwee… (funda kabanzi)

A link for "Other Bookmarks" has appeared in the Toolbar after the dropdown icon for the 'extra' items that won't fit across the screen. Also, a space has appeared between the rightmost bookmark and the dropdown. I had adjusted display resolution for easier viewing, but putting it back to Default makes no diff - except for size, obviously. Haven't found anything in Prefs to add/remove this. Screenshot attached. Many thanks for any help. PeterT

Asked by Gemwriter 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Protonmail Compose Screen

I installed Firefox Relay add-on. When I Compose a new memo on my Protonmail account the Firefox Relay symbol does not appear in the From address and therefore I cannot s… (funda kabanzi)

I installed Firefox Relay add-on. When I Compose a new memo on my Protonmail account the Firefox Relay symbol does not appear in the From address and therefore I cannot select an Alias. Any suggestion?

Asked by Landry Brook Firefox 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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[..] web page slowing [..] message when watchin cnn

Hello, since about 2 weeks I cannot watch cnn video : it does not load and shows a yellow banner with : [..] web page slowing [..] and 2 buttons "wait" "stop" It never h… (funda kabanzi)

Hello, since about 2 weeks I cannot watch cnn video : it does not load and shows a yellow banner with :

[..] web page slowing [..] and 2 buttons "wait" "stop"

It never happened before. I use a Macbook Air with Mac OS Sierra 10.12.6 and Firefox 85.0 If I switch to Safari : no problem so it does not come from the cnn web page. If I use Firefox with any other site : no problem. When I watch youtube or use senfcall for video call : no problem.

Can any one help ? I do not want to abandon firefox for Safari, even if it is just for cnn video, I would like to continue to support Mozilla.

Andre.

Asked by andre.rosowsky 1 unyaka odlule

Answered by andre.rosowsky 1 unyaka odlule

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BUG: Failure on a page with v85.0

Using Mac 10.12.6 and FF 85.0: USBANK logon fails. Works with my old Safari. Worked with V84.0.2 [Since I can't seem to bring up a list of active topics like I used t… (funda kabanzi)

Using Mac 10.12.6 and FF 85.0: USBANK logon fails. Works with my old Safari. Worked with V84.0.2

[Since I can't seem to bring up a list of active topics like I used to, I have to report this bug this way instead of the bug thread which mozilla is not letting me see!

Asked by ChrisG 1 unyaka odlule

Answered by bingchuanjuzi 1 unyaka odlule

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firefox 85 download

Why are there Chrome .idb files in my Firefox 85 browser? I've never used Chrome browser and don't have Chrome installed. These idb files take up a large amount of space.… (funda kabanzi)

Why are there Chrome .idb files in my Firefox 85 browser? I've never used Chrome browser and don't have Chrome installed. These idb files take up a large amount of space. Also when first downloaded 85 seemed pretty fast. Now, after a few days it is back to being pretty slow. Could this Chrome stuff be effecting my browser in an adverse way?

Asked by JDR 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Cannot play videos on Amazon/Netflix

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1. After some investigation, it looks… (funda kabanzi)

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1.

After some investigation, it looks like the OpenH264 is not downloading (OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.) Widevine is installed on the other hand.

Asked by 91sanjay 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox bug after 84.00 update on "Save as PDF" for certain unicode characters, also trigger the new and old PRINT DIALOG

Im working for my government posting applies to this certain website: https://voucher.gov.gr/ui/project/37/personal When an apply is completed i printed on pdf to save l… (funda kabanzi)

Im working for my government posting applies to this certain website: https://voucher.gov.gr/ui/project/37/personal

When an apply is completed i printed on pdf to save locally.

This was fine till Firefox update 85.00 ( i jumped from 83.00 to 85.00, i don't know why. but i can reproduce it even on 84.00.

) When i tried to save as pdf, the character encoding of upper part of page (i think its header) you should defently see the exact same page to found out why ( https://voucher.gov.gr/ui/project/37/personal ) is appear with squares and the characters is losted, and unavailable. ( you can see here: https://imgur.com/a/W3g0Tz6 )

Also After the updated version for PRINT DIALOG (the new one) the new dialog, is not showed up, (see image)

if you are updating from old version with old profile. 

I had to delete the old profile to appear the new dialog, and there is no setting to get the new one, from old one.

On Firefox prior to 84.00: ( on 83.00 for example) this issue is not there ( and the page has not change at all), the save to pdf was working perfectly, and the characters as shown on the image, is perfectly grabbed and saved. I could not find any other website to replicate this issue so please, invest it here..

https://voucher.gov.gr/ui/project/37/personal

thank you.

Asked by coolvaggos 1 unyaka odlule

Answered by coolvaggos 1 unyaka odlule

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Unable to sign in to online banking using Firefox

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Fire… (funda kabanzi)

I am unable to access my PNC Bank online account only when using Firefox. I have used Brave, Safari and Opera and can easily get into my account. I'm currently using Firefox 85.0 on a Mac. I have no problems going to any other websites. Just wondering if anybody else is having this problem.

Asked by soofeenee2 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (funda kabanzi)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 1 unyaka odlule

Answered by garyjc7 1 unyaka odlule

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Apple forum doesn't display on Mac OS

The web site from Apple does not display correctly o a Mac OS running the latest version 85. The site is https://discussions.apple.com/welcome the screen shows as enclose… (funda kabanzi)

The web site from Apple does not display correctly o a Mac OS running the latest version 85.

The site is https://discussions.apple.com/welcome the screen shows as enclosed. When I use another browser it works properly on the same workstation. Also I have refreshed and reinstalled FF.

Asked by Mace2 1 unyaka odlule

Answered by Mace2 1 unyaka odlule

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Can't login to citi.com with Firefox.

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is: Trouble signing on?Select "Forgot User ID or P… (funda kabanzi)

I can no longer sign into my Citi account using Firefox (85). Works on all other browsers. The only error message I get is:

Trouble signing on?Select "Forgot User ID or Password"

Started a few days ago. Contacted Citi, and they ran me through all the typical solutions (clearing cache, force refreshing, etc.) There final solution was to use another browser.

Checked on my laptop, which is still using Firefox (v84.0.2). I could login with no issue. Updated to v85.0 and I cannot login.

So, there is an issue with v85.0 and citi.com

Asked by appleaddct 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Why does task manager show 6 "instances" of Firefox?

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them show… (funda kabanzi)

I started using Firefox on a Windows 10 laptop. I checked Task Manager as the computer is slow. It shows 6 instances of Firefox, all 6 using memory, with one of them showing CPU usage.

Is this "normal"? Is this how Firefox works? Thanks.

Asked by Sue 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Plug-ins not showing up

Hello all~ The tally for the traffic counter plug-in for my website does not show up with Firefox, although it does show up on Safari. The header is there for it, Websit… (funda kabanzi)

Hello all~

The tally for the traffic counter plug-in for my website does not show up with Firefox, although it does show up on Safari. The header is there for it, Website Traffic Counter, but no tally.

Any ideas?

Drew

Asked by drewdarling 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox 85 Bookmarks Preferred Location

In the most recent update notes, it's said that Firefox "now remembers your preferred location" for bookmarks. However, the location chosen now as my preferred is just so… (funda kabanzi)

In the most recent update notes, it's said that Firefox "now remembers your preferred location" for bookmarks. However, the location chosen now as my preferred is just some random folder. Is there a way to set the preferred location? Or at least set the browser to do what it did before, which is save to the last-used folder? Thanks!

Asked by holinshed 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Removing Pocket

Hello, I tried Pocket , a stupid move, now it seems I am stuck with it. It is an invading application which keeps updating me with things I am not interested. How can I :… (funda kabanzi)

Hello, I tried Pocket , a stupid move, now it seems I am stuck with it. It is an invading application which keeps updating me with things I am not interested.

How can I :
-1- stop it 

-2- remove it from every where ? I remove it from the search bar, then I tried to use Preferences Firefox Home Content to stop it but it was not there ?? The Help Firefox page tells I should see options to stop Pocket there but I cannot find them.

What is the web page were I can cancel my Pocket account and remove my email so I stop getting all these messages ? I used to have a Firefox account without Pocket and I would like to restore that situation. Help ..

Asked by andre.rosowsky 1 unyaka odlule

Answered by andre.rosowsky 1 unyaka odlule

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Firefox no longer previews print on a new tab?

It used to be like this: when u selected a file to print (for exemple: a .pdf attached in email) it opened in a new tab, with a preview. Not it seems this is not happenin… (funda kabanzi)

It used to be like this: when u selected a file to print (for exemple: a .pdf attached in email) it opened in a new tab, with a preview. Not it seems this is not happening, and when i select it to print, it just download the file. There's a lot of files that i don't want to download, i just want them to be printed. How should i do?

I'm on macOS using firefox 85

Thank you.

Asked by guillemrzaragoza 1 unyaka odlule

Answered by Jonathan Watt 1 unyaka odlule