I have a problem in that bookmarks seem to have completely stopped working for me. I am not an expert in today's IT though a very long time ago I was. I am 81 and have … (funda kabanzi)
I have a problem in that bookmarks seem to have completely stopped working for me. I am not an expert in today's IT though a very long time ago I was. I am 81 and have incurable cancer and am confined to my home in a chair. I use FF many hours a day and I have a very structured set of tens of thousands of bookmarks. I use FF on a Windows 7 laptop. I am a contributor to Mozilla.
A couple of days ago I noticed that I could not save new bookmarks. I then checked and found that I could not backup my bookmarks as either json or html. I reinstalled FF but these problems are still there.
Today I have tried looking at your support information. I looked at your troubleshooting information. I copied raw data to the clipboard and out it into a MS Word file. I put FF into troubleshoot mode. I cleared the startup cache, after which I could add new bookmarks but not save any backups. I then refreshed FF and of course I then lost the first draft of this message . The refresh took quite a long time to complete, but it did.
Afterwards I can still not use bookmarks. If I add a subfolder into them, I complete the process, the subfolder is added, but if I then sort the fold so that the subfolder is in place, nothing happens. If I go through the motions of backing them up, nothing happens.
I see the following options open to me:
1 Buy a Windows 11 laptop, which I’m not keen on, and run FF on that. I have a windows 10 desktop available in another room, but I have no wish to be on the slippery downslope to eternally paying Microsoft for my computing.
2 Try and revert to an earlier version of Firefox.
3 Move to another browser, though for this and option 1, how to migrate my current set of bookmarks is an outstanding issue.
I would greatly appreciate advice on how to get a functioning Firefox version back on my laptop.
Yours,
Jon
