Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (funda kabanzi)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

Verified By Amazon

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anyt… (funda kabanzi)

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anything Amazon does, so if possible I would like it to be gone.

Asked by medicmarie 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Screenshot by Mozilla

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based… (funda kabanzi)

I love screenshot by Mozilla. However, recently in the last few months (not sure) when the change happened, the timezone (stamp) at the end of the screenshot is NOT based on the "local" PC that is using it. I am in EST but it shows a different time zone which creates a problem. Since Mozilla Online is China based entity, I believe it is showing their timezone. I checked the settings and I could not find where to change the timezone to local time. This is key for many users as we need a "correct" local timezone.

Previous versions had this feature (automatically) and I did not have to set it up. Can we have the option to change the timezone please? Thanks.

Asked by azitam 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

PDF Open settings - can we check them on a web page?

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed? We have set the PDF option to 'always ask' - but … (funda kabanzi)

Is there a way to check the settings on a page in firefox so we can inform our users if their PDF settings are changed?

We have set the PDF option to 'always ask' - but this (as everyone knows) keeps changing. Multiple posts outline that they change when a new version is installed.

When this happens, and a PDF is downloaded instead of being prompted with the pop-up, our users call requesting support. this would be nice if we had a couple users, but when you have hundreds, it causes support issues.

If there were a way to check the setting on the page, and inform the user that the setting is not correct, it would be helpful.

Does anyone know if this is possible?

Thanks,

E.

Asked by earl18 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

email switching makes me nervous

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I coul… (funda kabanzi)

Hi, I've been a Firefox user for many years and don't have the slidest idea of what password I used to setup the account. I read in the Firefox documentation that I could loose all my information if I change my email but that's exactly what I need to do. I currently use gmail and have switched to Outlook. Two questions, how do I change to Outlook without loosing bookmarks, etc. and can I import my gmail accounts into Outlook. Thank you in advance. PS, I created a Recovery Key

Asked by Carlos 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

How to step up an upgrade to keep passwords

Hi. I have version 99 and need to upgrade to the latest. When i tried, the saved passwords dont show up. What versions to i need to upgrade to first to step it up with th… (funda kabanzi)

Hi. I have version 99 and need to upgrade to the latest. When i tried, the saved passwords dont show up. What versions to i need to upgrade to first to step it up with the passwords and where are links for those older versions? Thanks

Asked by chaaarvy 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

how do i stop firefox from opening so many instances in the background?

IT'S MAKING ME CRAZY - so bad that I've even tried MS Edge! Ewwww.... I read in the HELP files and online that I should be able to change the config to 1/1 after unchecki… (funda kabanzi)

IT'S MAKING ME CRAZY - so bad that I've even tried MS Edge! Ewwww.... I read in the HELP files and online that I should be able to change the config to 1/1 after unchecking option to let Firefox control things in my settings. However, it does not pop up the change config box - and, I later read that it is not available any longer. This is killing me! Thank you for helping!

Asked by Diane Rose 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

I have no idea why this is happening

{ "securitySoftware": { "registeredAntiVirus": "Microsoft Defender Antivirus", "registeredAntiSpyware": "", "registeredFirewall": "Microsoft Firewall" }, "pr… (funda kabanzi)

{

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Microsoft Firewall"
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "prealloc": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_APP_RESTART": "1",
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\apx9tstq.default-release-1650652330211\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\yourm\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini",
   "MOZ_SKELETON_UI_RESTARTING": "1"
 },
 "modifiedPreferences": {
   "browser.contentblocking.category": "standard",
   "browser.download.useDownloadDir": false,
   "browser.search.region": "US",
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   "browser.sessionstore.upgradeBackup.latestBuildID": "20220411174855",
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   "browser.startup.homepage_override.mstone": "99.0.1",
   "browser.startup.page": 3,
   "browser.urlbar.placeholderName": "DuckDuckGo",
   "browser.urlbar.quicksuggest.migrationVersion": 2,
   "browser.urlbar.quicksuggest.scenario": "offline",
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   "doh-rollout.doneFirstRun": true,
   "doh-rollout.doorhanger-decision": "UIOk",
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   "doh-rollout.uri": "https://mozilla.cloudflare-dns.com/dns-query",
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   "media.gmp-gmpopenh264.lastUpdate": 1650652374,
   "media.gmp-gmpopenh264.version": "1.8.1.1",
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   "media.gmp-widevinecdm.lastUpdate": 1650652376,
   "media.gmp-widevinecdm.version": "4.10.2391.0",
   "media.gmp.storage.version.observed": 1,
   "media.hardware-video-decoding.failed": false,
   "media.peerconnection.ice.default_address_only": true,
   "media.peerconnection.ice.no_host": true,
   "media.peerconnection.ice.proxy_only_if_behind_proxy": true,
   "network.http.proxy.respect-be-conservative": false,
   "network.trr.bootstrapAddress": "1.1.1.1",
   "network.trr.confirmationNS": "skip",
   "network.trr.excluded-domains": ",accounts.firefox.com,profile.accounts.firefox.com,oauth.accounts.firefox.com,firefoxusercontent.com,mozillausercontent.com,accounts-static.cdn.mozilla.net,accounts-static-2.stage.mozaws.net,firefox.factor11.cloudflareclient.com,detectportal.firefox.com,localhost.localdomain,localhost6.localdomain6,localhost6",
   "network.trr.fetch_off_main_thread": false,
   "network.trr.mode": 3,
   "network.trr.uri": "https://mozilla.cloudflare-dns.com/dns-query",
   "places.database.lastMaintenance": 1651265143,
   "privacy.sanitize.pending": "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}}]",
   "privacy.history.custom": true,
   "privacy.purge_trackers.date_in_cookie_database": "0",
   "privacy.purge_trackers.last_purge": "1651446020315",
   "privacy.userContext.enabled": true,
   "security.remote_settings.crlite_filters.checked": 1651525452,
   "security.remote_settings.intermediates.checked": 1651425976,
   "security.sandbox.content.tempDirSuffix": "{26f660aa-1fb1-4924-9d39-ba6d8030032f}",
   "services.sync.declinedEngines": "",
   "services.sync.lastPing": 1651446447,
   "services.sync.lastSync": "Mon May 02 2022 14:09:07 GMT-0700 (Pacific Daylight Time)",
   "services.sync.engine.addresses": true,
   "services.sync.engine.addresses.available": true,
   "services.sync.engine.creditcards": true,
   "services.sync.engine.prefs.modified": false,
   "signon.rememberSignons": false,
   "storage.vacuum.last.index": 1,
   "storage.vacuum.last.places.sqlite": 1650653788,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {
   "fission.autostart.session": false
 },
 "printingPreferences": {
   "print.more-settings.open": true,
   "print.printer_HP57B824_(HP_OfficeJet_Pro_8720).print_duplex": 0,
   "print_printer": "OneNote (Desktop)"
 },
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   "currentPreferredSampleRate": 48000,
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     {
       "name": "Speakers (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 5,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
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       "defaultRate": 48000,
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       "maxLatency": 480,
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     {
       "name": "",
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       "supportedFormat": 4112,
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       "maxLatency": 0,
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     },
     {
       "name": "E20 (Intel(R) Display Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\\4&33d682b5&0&0201",
       "vendor": "",
       "type": 2,
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       "name": "",
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       "maxLatency": 0,
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     },
     {
       "name": "SOUNDBAR (TaoTronics TT-SK023)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0002099a_PID&0500\\7&1c634f93&3&F013C3E30949_C00000000",
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       "type": 2,
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       "supportedFormat": 4112,
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       "defaultRate": 44100,
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       "maxLatency": 0,
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   ],
   "audioInputDevices": [
     {
       "name": "Microphone (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
       "vendor": "",
       "type": 1,
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     {
       "name": "",
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     },
     {
       "name": "Stereo Mix (Realtek(R) Audio)",
       "groupId": "INTELAUDIO\\FUNC_01&VEN_10EC&DEV_0294&SUBSYS_104314A1&REV_1000\\4&33d682b5&0&0001",
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   ]
 },
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   "isActive": true,
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   "handlerUsed": true,
   "instantiator": "UIAUTOMATION|"
 },
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   "IgnoreDiskCache": true,
   "FoundDiskCacheOnInit": true,
   "WroteToDiskCache": false
 },
 "libraryVersions": {
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     "minVersion": "4.33",
     "version": "4.33"
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     "minVersion": "3.76.1",
     "version": "3.76.1"
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     "minVersion": "3.76.1",
     "version": "3.76.1"
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     "minVersion": "3.76.1",
     "version": "3.76.1"
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   "NSSSMIME": {
     "minVersion": "3.76.1",
     "version": "3.76.1"
   }
 },
 "userJS": {
   "exists": false
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     "available": [
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     "supported": [
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     "regionalPrefs": [
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     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
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     "regionalPrefsLocales": [
       "en-US"
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   }
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Running in Safe Mode"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender (Software)",
   "windowLayerManagerRemote": true,
   "adapterDescription": "Intel(R) UHD Graphics 620",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x3ea0",
   "adapterSubsysID": "14a11043",
   "adapterRAM": 0,
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
   "driverVendor": "",
   "driverVersion": "26.20.100.7870",
   "driverDate": "2-5-2020",
   "adapterDescription2": "NVIDIA GeForce GTX 1050 with Max-Q Design",
   "adapterVendorID2": "0x10de",
   "adapterDeviceID2": "0x1c8d",
   "adapterSubsysID2": "14a11043",
   "adapterRAM2": 2048,
   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvam.inf_amd64_a043d7b150598e7c\\nvldumd.dll",
   "driverVendor2": "",
   "driverVersion2": "30.0.15.1169",
   "driverDate2": "2-1-2022",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.22000.258",
   "clearTypeParameters": "Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ",
   "targetFrameRate": 60,
   "direct2DEnabledMessage": {
     "key": ""
   },
   "webgl1Renderer": "WebGL is currently disabled.",
   "webgl1Version": "-",
   "webgl1DriverExtensions": "-",
   "webgl1Extensions": "-",
   "webgl1WSIInfo": "-",
   "webgl2Renderer": "WebGL is currently disabled.",
   "webgl2Version": "-",
   "webgl2DriverExtensions": "-",
   "webgl2Extensions": "-",
   "webgl2WSIInfo": "-",
   "info": {
     "AzureFallbackCanvasBackend": "skia",
     "AzureCanvasBackend": "skia",
     "AzureContentBackend": "skia",
     "ApzWheelInput": 1,
     "ApzDragInput": 1,
     "ApzKeyboardInput": 1,
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}

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I have the same problem as this person: https://support.mozilla.org/en-US/questions/1011006

but I have a windows 10 and the solution does not show up in the Taskbar settings. Is there an updated version for this? Here is the OPs original question.

"When I open a new Firefox window, it stacks it on top of all the others in the task bar at the bottom. I would like them to be BESIDE each other. It used to do that. Now I have to hover over the ONLY Firefox item on the bottom task bar and read the list to find the one I want to go to. This is a waste of time and tedious.

How can I change this?"

Asked by Mammmmamiaaaa 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

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All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (funda kabanzi)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

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How to disable and remove stored form data

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is th… (funda kabanzi)

I see that form data for common fields like adresses and usernames are filled out for me. I don't like this data being stored except in my password manager. Keepass is the only one I trust because indie.

Where do I disable form data being stored How do I audit and delete stored form data

Asked by johannes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule