Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Web Fonts not displaying properly

Recently, the web fonts are not displaying properly while using Firefox. This is not an issue on Safari or Chrome. How do I got about fixing this issue? I've attached an … (funda kabanzi)

Recently, the web fonts are not displaying properly while using Firefox. This is not an issue on Safari or Chrome. How do I got about fixing this issue? I've attached an image to show how fonts are displaying currently.

Asked by Erik 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

getting password manager from iolo onto firefox browser

I have System Mechanic Ultimate Defense from iolo on my windows pc. When I updated firefox the password manager, called ByPass, was no longer on firefox and I could not … (funda kabanzi)

I have System Mechanic Ultimate Defense from iolo on my windows pc. When I updated firefox the password manager, called ByPass, was no longer on firefox and I could not put it back on. When I tried to launch it from System Mechanic I got a message that said - 404- page you are looking for could not be found.

Asked by sghrn25 9 izinyanga ezidlule

Last reply by Dropa 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

DNS over HTTPS Option Missing?

I was trying to set up Mullvad but upon reaching the settings where "DNS over HTTPS" once was I noticed it was gone, how can I change provider now without the option too?… (funda kabanzi)

I was trying to set up Mullvad but upon reaching the settings where "DNS over HTTPS" once was I noticed it was gone, how can I change provider now without the option too?

Asked by smolbirbwren 9 izinyanga ezidlule

Last reply by Terry 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

PC boot > firefox opens > some browser tabs come up blank

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or… (funda kabanzi)

Please attribute the poor performance - the unresolved tabs, i.e. appearing blank - to something specific. The blank tabs phenomenon just occurred for the first time 2 or 3 days ago. I found 1 of the unresolved urls in bookmarks, which was lucky, as I no longer actively populate bookmarks.

The other ghost tabs I just deleted since I couldn't remember the urls.

The ghosts were in the pinned tab area.

Thank you.

Asked by MoonTN 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

update?

I got the notification that there was an update available...clicked on about Firefox and it is trying to download a new browser at 90mb...why is this and how do I get it … (funda kabanzi)

I got the notification that there was an update available...clicked on about Firefox and it is trying to download a new browser at 90mb...why is this and how do I get it to stop???

Asked by lacewood12 9 izinyanga ezidlule

Last reply by Terry 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox Profile Problem

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours t… (funda kabanzi)

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours trying all the leads provided online, and not being too familiar with some terminology, I am bewildered. Instead of a simple set of instructions, I am tasked with deleting something. Wha?? I don't wish to delete something, I simply would like to dump the contents of the old data file that appeared when I re-installed F back, and be rid of the nag. Had I had been warned that this problem would occur, I would never have re-installed FF. I wound up with something that contradicts its premise; delete what? The title to Restore FF Profile is misleading. Logically, here should be a link to click on to re-install the old files, or better yet, they should have been installed automatically. The file folder raises the question, why even have it? It's useless. If it had a list of extensions that were deleted, it would be helpful. Luckily, I hand copied the extensions, recalling that many years ago, they disappeared down the rabbit hole, never to be seen again I apologize for being ungrateful, as FF and the work done by volunteers is most appreciated. but wasting what little time I have here on earth is not good for the psyche. If there is a simple, understandable solution, it would be most appreciated. Thank you, Nick M.

Asked by mr.nick 9 izinyanga ezidlule

Last reply by Terry 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

transfer of bookmarks from additional chrome account

Hello, I would like to import bookmarks, passwords and other settings from a second chrome account. Is it possible to do this? Do I have to create a second account as wel… (funda kabanzi)

Hello, I would like to import bookmarks, passwords and other settings from a second chrome account. Is it possible to do this? Do I have to create a second account as well on FF? I would assume so, but trying to get help via the FF Support page is not very easy. I realize this is a site for developers and code contributors, but I would like to move to Firefox because the browser has done and excellent job in building its robust platform over the years. What it boils down to, is I would like to be able to switch among accounts as I do in chrome. Is that possible? If not how to I go about creating a second usable account. I am sure the answer is easy, but obviously my wording for questions were not concise enough to get help.

Thank you for your help.

Asked by mpf.hhbil 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Keyboard strokes showing on every key a different alphabet from what is been typed!

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For … (funda kabanzi)

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For example, if I type “a” on the keyboard is will show a complete different random key like “5” or “d”. I am very comfortable and love using your browser. And would want to continue doing so without changing to another.


- A practical example is the following attached screenshot. I have typed the word “qwerty” on your browser but instead I get displayed on your browser “dfghjk”. - Very important to know is that I am running “ZoneAlarm Extreme Security NextGen” Anti-keylogger. That is configured to block programs that secretly record keystrokes (see attached document). Why is it only Firefox that is affected by this? - I have also contacted Zonealarm and they instructed me to contact you about this seeing that this issue only happens with your browser and not with any other program. I can type in Word or outlook or any other App without issues. ( - Like you can see from my other attached screenshots, it is not only your browser (firefox) that I have installed and working with as my default browser that is the only one having issues. The other browsers (Google Chrome, Microsoft Edge and Brave) are all working perfectly without this issue/problem. But only your browser that I made as the default browser that is the only one having this problem. - A good example, I typed this whole message using outlook without an issue/problem of this sort (see attached document).

Can you please look into this and provide me with answers on how to resolve this.

Asked by o.simeon 9 izinyanga ezidlule

Last reply by Dan 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

youtube not working

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !! 116.0.1 (64-bit) Windows 10 Youtube not w… (funda kabanzi)

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !!

116.0.1 (64-bit) Windows 10

Youtube not working.

Problem clear. Solution no.

Will avoid switching to another browser.

Asked by ersoy34 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I undismiss links to frequent sites on the new tab page?

On the new tab page, there is an option to dismiss links to frequent site, which will make them no longer show up on the new tab page. However, I cannot find any option t… (funda kabanzi)

On the new tab page, there is an option to dismiss links to frequent site, which will make them no longer show up on the new tab page. However, I cannot find any option to reverse this. How do I restore which pages show up on the new tab page to default, before I dismissed any?

Asked by violetsloan25 9 izinyanga ezidlule

Last reply by zeroknight 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Passwords

There is no option to import passwords via csv in the import data that your "find help" suggests. Only importing from another browser. I thought you "Upgraded" this in ve… (funda kabanzi)

There is no option to import passwords via csv in the import data that your "find help" suggests. Only importing from another browser. I thought you "Upgraded" this in version 116. What is going on with Mozilla? I see people have been complaining since 2021. As usual I will have to "improvise" due to lack of support. by improvise I mean downloading another "competent" web browser capable of importing from csv just so i can use it to import to firefox. YOU can figure that out but not from the same frickin file as every other browser. Pathetic! /

Asked by diernerrad73 9 izinyanga ezidlule

Last reply by Terry 9 izinyanga ezidlule