Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (funda kabanzi)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 11 izinyanga ezidlule

Last reply by James 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Daily Mail Sports page popup?

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've search… (funda kabanzi)

Hi, The DM has an annoying popup that only appears on the sports page ( which is basically the only page I actually read, the rest of the comic I just skim ). I've searched the web for a solution but to no avail, hence my asking here. I have the popup blocker ticked, but this annoyance just keeps on.

cheers,

Eddie

Asked by keteddie 11 izinyanga ezidlule

Last reply by zeroknight 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (funda kabanzi)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox miscalculates top edge in Windows 11

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find tha… (funda kabanzi)

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find that if I drag the right edge of the window in a small amount, the title bar drops down a few pixels so I can see a few pixels of the title bar and its controls. So adjusting the right edge seems to cause a recalculation of the top edge. It suggests that on launch, there is a miscalculation. It would be nice to fix this - a minor irritation as I now have a workaround. Note - if I *drag* the title bar to the top of the window, the furthest 'north' I can go is this same position with a few pixels of the title bar showing - If I go further, the title bar ( not the whole window) jumps back to have this same part showing. regards Gareth HP Envy Win 11 NVidia HDR screen 3840x2160 (the recommended setting) with text set 200%

Asked by westdale 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Keyboard strokes showing on every key a different alphabet from what is been typed!

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For … (funda kabanzi)

Why is firefox that set as my default browser having an issue of with my keyboard key strokes? When I type out a letter key, it shows it in a different key alphabet? For example, if I type “a” on the keyboard is will show a complete different random key like “5” or “d”. I am very comfortable and love using your browser. And would want to continue doing so without changing to another.


- A practical example is the following attached screenshot. I have typed the word “qwerty” on your browser but instead I get displayed on your browser “dfghjk”. - Very important to know is that I am running “ZoneAlarm Extreme Security NextGen” Anti-keylogger. That is configured to block programs that secretly record keystrokes (see attached document). Why is it only Firefox that is affected by this? - I have also contacted Zonealarm and they instructed me to contact you about this seeing that this issue only happens with your browser and not with any other program. I can type in Word or outlook or any other App without issues. ( - Like you can see from my other attached screenshots, it is not only your browser (firefox) that I have installed and working with as my default browser that is the only one having issues. The other browsers (Google Chrome, Microsoft Edge and Brave) are all working perfectly without this issue/problem. But only your browser that I made as the default browser that is the only one having this problem. - A good example, I typed this whole message using outlook without an issue/problem of this sort (see attached document).

Can you please look into this and provide me with answers on how to resolve this.

Asked by o.simeon 9 izinyanga ezidlule

Last reply by Dan 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Netflix video quality is stuck at 960x540p

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was r… (funda kabanzi)

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Asked by Pat 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to SAVE posts on Facebook with Mac, I can with IPhone

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?… (funda kabanzi)

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?

Asked by BBea03 6 izinyanga ezidlule

Last reply by Terry 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

403 Error messages when trying to access British Airways website

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years sinc… (funda kabanzi)

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Asked by rainboum 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (funda kabanzi)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

problems after cleared cookies & cached

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and wh… (funda kabanzi)

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Asked by corinnesmom 9 izinyanga ezidlule

Last reply by gaylordbales624 5 izinyanga ezidlule

Problem accessing 'Keeper'

I have been having problems trying to access the website 'keepersecurity.com'. This started happening with Version 121. I contacted 'Keeper' about the issue, but nothi… (funda kabanzi)

I have been having problems trying to access the website 'keepersecurity.com'. This started happening with Version 121. I contacted 'Keeper' about the issue, but nothing they suggested worked. While I am using Firefox as my browser, I also have Microsoft Edge installed and available to use. I accessed the site using Edge without any problems. So I assume the problem is with version 121.

Asked by sundialkid 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Search in Firefox History

How to add the date of the site listed in History. As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears … (funda kabanzi)

How to add the date of the site listed in History.

As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears there.

Asked by Janet Hudgins 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule