Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I forgot 2nd authentication and recovery key

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, did… (funda kabanzi)

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, didn't set firefox sync, and all of my device wasn't connect with my ID.

In this case, how I can recovery my ID...?

And if I cannot recovery my ID, can I delete addon that already being distributed.

Asked by yjhoon3658 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Some of the YouTube videos are not being played in Firefox (in chrome same video is working fine)

I have been observing an issue since a month that- a few YouTube videos are not being played when it is opened in Firefox, whereas the same videos are working fine in oth… (funda kabanzi)

I have been observing an issue since a month that- a few YouTube videos are not being played when it is opened in Firefox, whereas the same videos are working fine in other browsers. The videos are getting loaded by the time, and the captions are also visible but no picture is visible and no sound. First I thought, may be it's an issue of the AdBlocker (uBlock Origin) that is enabled in my browser, so I disabled it and tried again, but still the same problem.

One of the videos I'm having issue with- https://www.youtube.com/watch?v=W_lzMUGgeYg

Please help, it's too irritating :(

Asked by salmanhere101 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Firefox will not work correctly with some bank card sites...

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm… (funda kabanzi)

For a while now, several bank credit card sites are not working correctly when I use my Firefox browser. It did in the past and I didn't have any problems but lately I'm having these problems happening on sites I've used for years. If I use another browser it will work with no problem. In fact after talking with some of the support people at some of the sites that won't work, the suggest trying another browser which works fine. I'm talking like American Express' website which I use a lot. There are other sites other than credit cards that are not working correctly and again, their support agent will tell me to use another browser. I have tried different remedies like clearing cache, history, etc. I only use few addons like AdBlock which helps to cut down on trackers and information gathers. I have set my preferences to clear out my history and cookies. I have used Firefox for so many years without problems and with the same addons without any problems. So what is causing this to happen? I do enjoy using Firefox but if I have to keep changing over to another browser so sites will work, then maybe it's time for me to stop using Firefox.

Asked by bussysconsultant 3 izinyanga ezidlule

Last reply by Benjamin_Minney 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I completely turn off translation?

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in t… (funda kabanzi)

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in their original language simply because I can read them and translated versions always have issues. But now firefox (I am on version 119, windows) continues checking (and asking for each language) wether I want something translated. How can I turn translations off completely?

Asked by Niels 6 izinyanga ezidlule

Last reply by belzen.b 1 inyanga edlule

  • Okugcinwe kunqolobane

When I filter junk main to delete I WANT IT DELETED not put in trash

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run jun… (funda kabanzi)

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

Asked by dsks 8 izinyanga ezidlule

Last reply by david 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

change homepage when opening new tab

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened… (funda kabanzi)

hello, i would like to change what page shows up when i open a new tab (to the you.com page), i tried new tab override but then the adress bar on top has the url i opened chose which is very inconvenient

Asked by yoav.other 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (funda kabanzi)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox blue line on new tab

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the des… (funda kabanzi)

Hello. Whenever that blue broader on the new tab appears, it doesn't let me type on my keyboard and doesn't let me switch to a different tab and open my folder on the desktop whenever I press my keyboard. Does anyone know how to fix this problem?

screenshot is attached.

Asked by Joseph Park 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (funda kabanzi)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

Asked by dave 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Getting error while trying to launch firefox in Linux systems through selenium webdriver in a specific language

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as be… (funda kabanzi)

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as below: FirefoxOptions firefoxOptions = new FirefoxOptions(); FirefoxProfile firefoxProfile = new FirefoxProfile(); firefoxProfile.setPreference("intl.accept_languages", "<language_code>"); firefoxOptions.setProfile(firefoxProfile); firefoxOptions.setHeadless(isHeadless); driver = new FirefoxDriver(firefoxOptions);

I am getting the below error: Region.jsm: "Failed to fetch region" (new TypeError("NetworkError when attempting to fetch resource.", "")

Additional details: OS: Linux Firefox version: 91.11.0 Gecko driver version: 0.31.0 Selenium version: 4.1.4


Kindly help.

Asked by anupamsrivastav0 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

about:config: cannot reduce firefox multiple instances v101.0.1 and mem/cpu in Settings

Thanks for reading/helping: I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. *… (funda kabanzi)

Thanks for reading/helping:

I am no longer able to set Content Limit Settings to 1 (it is absent in this version of Firefox in settings). It is hogging my mem and cpu. **note: I've always followed suggestions on several Mozilla support pages. I usually do this w every update. Now it's either gone (performance) or moved. idk.

No changes in cpu and Increased Instances. ?!?!?

I have stopped at other sites asking about:config bc warning message.

What can I do safely - with various method (a) mozilla (b) about:config (c) the things i know i don't know about ;)

Attached is detailed task manager and option setting for Performance. If you need more - let me know.

Yes, update FF, restart computer.

Many thank yous, Kim, and the rest of us mere mortals

Asked by Kim 1 unyaka odlule

Last reply by Terry 1 unyaka odlule