Yonke imikhiqizo Community Forum

For years, I have been routing all my Gmails through Thunderbird very seamlessly. Then my computer crashed.

Nothing on my hard drive was retrievable...so I had to download Thunderbird onto my new computer. I then proceeded to move all my Gmail to this newly downloaded Thunderbird. I had many different files in Thunderbird on my old computer, so everything was tidy and easy to find. When I opened Gmail after losing my old computer, I was relieved to see that the files, and the way I had them organized was the same. So, I assumed it would transfer over to the newly downloaded Thunderbird that way.

However, when I moved all my Gmails to the newly downloaded Thunderbird, all 3200+ Gmail emails were lumped into Thunderbird's "inbox".

What can I do to get everything back into their folders like they were before?

I was trying to change the time emails are kept on the server so I went into "Account Settings" and now Thunderbird is locked onto this page. I get a "Mozilla Thunderbird not responding" message when I try and click on anything and I can't get out of this page nor access my Inbox. I've tried starting Thunderbird in Safe Mode which didn't work. I then uninstalled and reinstalled the latest version of Thunderbird but when it starts it goes straight back to the frozen "Account Settings" page. I've checked my profile and there is a new profile that was created with today's date. There is also a profile from June 2025. If the old profile contains all my emails and folders up to yesterday, that would be OK.

Incoming mail (txt only; no html) is getting more and more unreadable the last weeks. It looks like in the attached screenshot. I am desperate. What can be the cause of this?

At the same time there are problems with outgoing mail. Characters like 9 or : do not appear on screen although I typed them. When I copy the text to another program, these characters do show. Very annoying. Hope there is a solution to be found somewhere!

Best, Mike

On one of my email accounts when I start a new email message the page fills with this - -- PK?????!?A�.f?T????[Content_Types].xml �??(�?���n�0?E���?�� �tQUUH?},�HM?��?��/����;@��(?�I6H0s�=?xF��V� |���d� H?�[!M����[�H�?�?LY?9�B ����h�u??T���E����?�YȬ?���z�"���:�X �~0x�ܚ?&��� ��??l�b��� ɷ��$�Mc��?�+��@�j<�p�a�)�Y�:]?q@��2T�=a!]�Æ����?��}���R@2e>�3�]tm����Fev��?�- ɡ�Wn�[?!�w�*k+�I����?q� \���폇?Qp ��s/�?�W��c�?R`��?\?��xj��?��mNEb��[?p?���?��:Ł?�(O�um"Z�=?T�@�8�M�8�?��?PK?????!?�?��N????_rels/.rels �??(�?���j�0?@���ѽQ��?�N/c��?�??[IL?��j���<��?]�aG��ӓ�zs�Fu��]�?�U �� ��^�[��x����1x�p�?���f��#I)ʃ�Y?��??������?�*D��?i")��c$���qU���~3��1��jH[{?�=E��?��?~

Hello,

I'm using Thunderbird in Debian GNU/Linux 13 (trixie).

Version: Mozilla Thunderbird 140.4.0esr

apt package: thunderbird/stable-security,now 1:140.4.0esr-1~deb13u1 amd64 [installed]

The last few weeks I started getting the problem that Thunderbird freezes, it stops responding and Debian (with the default gnome UI) shows a popup window saying "Thunderbird is not responding", then I wait for about 10 or 20 seconds, and then Thunderbird becomes responsive again.

Apparently Thunderbird is doing something that takes a long time (perhaps going through messages to index them for quicker search or something like that, I don't know), something that should be done in a background thread so that the program can remain responsive, but for some reason that heavy work is done by the main UI thread causing Thunderbird to become unresponsive.

This problem has gotten worse over the past few weeks, so I really want to do something about it before Thunderbird becomes completely useless. (At the moment I can still use Thunderbird for like 10 minutes in between the freezing, so it's not yet critical.)

How can I find out what Thunderbird is doing while the "Thunderbird is not responding" is shown?

For example, is it possible to configure some logging or performance profiling that would output to a file some information about where the program spends its time?

Other ideas about how to troubleshoot this?

I cannot open attachments directly in an email with a double click, Probably since a week or so back. I have to copy the link address and insert it into a web reader. There is no command in the settings as I can see Quite a nuisance, Best regards, Gustaf

Why is this folder SO LARGE !!! C:\Users\xxxx\AppData\Roaming\Thunderbird\Profiles\6v2ccsvd.default-release\ImapMail

On my PC, it is over 3.5GB !

How can I minimize it !

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

Hello,

let me tell you that I have a few hundred email filters defined, and they (almost all) work fine.

There are three filters that cause problems, and it looks like the problem sticks to the sender.

Let me expand: FAZ, REWE, and Campact cause problems. Two out of three emails from these senders can't be moved to the target folders. I get a pop-up messeage telling me that I have to repair the folder. I do so, and a few days later the same problem comes up. Just for these three senders.

I searched all folders for filters for these three and removed all filters I could find.

Then I created a new folder as a child to the inbox folder, and a new folder inside of this folder to hold emails from FAZ. I defined a new filter rule, as the old ones were removed. Worked for a few emails, and, voila, the message pop-up came again, telling me there are problems moving the email over to the (new) target folder.

Let me repeat: all other filters work fine, just emails from these three senders cause problems.

Any idea where I could have a look, a switch to check?

One last information/idea: all three have different email addresses they send from, I will check the ones that do not work, maybe there is a clue.

I am using POP3/SMTP, not IMAP.

Hoping for a tipp, a clue, an idea -

Georg

How do I get Thunderbird to download from two mailboxes in the same account?

My friend has an In box and a second one called Wrenches that was set up in his Zimbra webmail. How can he POP download both mailboxes? It's fine if the messages all end up in the IN mailbox.

This request to confirm a gmail account just began to pop up and appears to be spam. I cannot find its source.

Windows 11, up to date. Thunderbird, up to date.

1. I have never used this account with Thunderbird in the past and it is not an email used for communications. 2. Have only accessed this Gmail account via a web browser and am NOT logged into this google account. 3. The web address listed is not accessible. 4. The only object that links to anything is the Next button. 5. Have run a full Windows Defender scan - reports not threats or objects of concern.

Any direction on how to make it go away?

If it is a Google issue, any direction on where to look?

Any help is much appreciated. I am a long time user and supporter of Thunderbird and this is just annoying.

Thanks in advance for any assistance, Kevin in Annapolis Maryland, USA

Hello everybody, I have 5 accounts managed with Thunderbird. They are named provider, provider-1 up to provider-4. I don't know, which Thunderbird-Account belongs to which Provider-Account. Is there any possibility to find out, which Thunderbird-Account belongs to which Provider-Account and to save one of these 5 Thunderbird-Accounts on disk?

Hello Thunderbird Support,

I’m having a recurring issue with Thunderbird continuously showing a Google login popup, even though I’ve already removed the Gmail account from Thunderbird.

Here’s what I’ve tried so far:

Deleted all Gmail accounts from Account Settings.

Removed all saved passwords (including OAuth tokens) from the Password Manager.

Deleted these files in the Thunderbird profile folder: logins.json, logins-backup.json, key4.db, cert9.db, pkcs11.txt

Deleted Gmail folders from ImapMail and Mail.

Checked “Manage Identities” and “Outgoing Server (SMTP)” — no Gmail entries remain.

Restarted Thunderbird multiple times.

Despite all this, the Google verification window (accounts.google.com) still appears when Thunderbird starts.

It looks like Thunderbird is keeping a hidden OAuth reference to the old Gmail account somewhere in the configuration files. Could you please help me identify how to fully remove this cached Gmail authentication so the popup no longer appears?

Thank you for your time and assistance.

Best regards, Khaled Ben Ali info@baktradingtn.com

I changed my gmail account password, and Mozilla Thunderbird is losing its mind. I did the Oauth, logged in, but Thunderbird keeps popping up "Mozilla Thunderbird Email wants to access your Google Account" over and over again, even though I keep clicking on "Allow"!

I have emails from several people that are all automatically going to a trash folder and being marked read. All of them share the same domain address but from different people. If I move them to the inbox they move on their own back to the trash folder. Help! I have tried all the online advice and nothing seems to help. What can I do to stop this?