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reinstalled operating system

  • 3 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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my windows 10 had a problem had to have fixed they coopied the data and i have the icon oin the desktop but will probable need to reinstall firefox will i lose all addons and book marks if have to reinstall firefox or do i just sign in and all will be there. i hated to have to do this but apparently they just copied the data and all appps and programs have to be reinstalled

my windows 10 had a problem had to have fixed they coopied the data and i have the icon oin the desktop but will probable need to reinstall firefox will i lose all addons and book marks if have to reinstall firefox or do i just sign in and all will be there. i hated to have to do this but apparently they just copied the data and all appps and programs have to be reinstalled

All Replies (3)

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Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder.

Windows: Show/Open Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Now Close Firefox. This is your current profile. Copy the folder As Is to a folder on a thumb drive. Then Copy the folder to the new system.


If there is a problem, just let us know.

Note: Some may tell you to use sync. Sync is not meant as a backup and you could end up losing your data.

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sorry if i mislead you i am on windows pc and i have bot Mozulla and thunder bird installed i am trying to get the addresse bok and contacts back on my thunderbird

and  i do not know how
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I called for an administrator to move your question to the Thunderbird forum.