Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (funda kabanzi)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 2 izinyanga ezidlule

Last reply by Axel 1 inyanga edlule

Firefox not displaying a portion of page's content

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error… (funda kabanzi)

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Asked by ThisIsNot150Characters 3 izinyanga ezidlule

Last reply by Garrett24 2 izinyanga ezidlule

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (funda kabanzi)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 5 izinyanga ezidlule

Last reply by Chris Peterson 5 izinyanga ezidlule

Old tabs will not load and long-pressing on them crashes Firefox

I'm having the same problem as this guy. I have a large number of open tabs in Firefox on my iPhone, a mixture of old and very old. I've been trying to go through the t… (funda kabanzi)

I'm having the same problem as this guy.

I have a large number of open tabs in Firefox on my iPhone, a mixture of old and very old. I've been trying to go through the tabs and deal with them -- in some sense they are all todo items that I left open at least semi-deliberately.

If I tap on a thumbnail to load a tab, Firefox instead loads a blank page. If I tap the address bar after that, Firefox loads the new tab page, not the site corresponding to the tab that I selected. If I tap and hold a tab's thumbnail, Firefox crashes.

It was the case temporarily (possibly a bug) that some of these tabs would place a TLS failure icon in the left of the address bar when selected, while the blank page was displayed. Tapping on that would display the tab title, but not the tab URL. No longer is that TLS failure icon ever visible.

Asked by ffox10 2 izinyanga ezidlule

Last reply by Kiki 1 inyanga edlule

Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (funda kabanzi)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 5 izinyanga ezidlule

Last reply by Chris 5 izinyanga ezidlule

i can't find hardware acceleration on my settings

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't f… (funda kabanzi)

i have an ipad, and i've been searching up and down in the settings for a "general" or even "performance" tab like i've read articles and such tell me to do but i can't find them, how do i turn off hardware acceleration? please and thank you!!

Asked by Maxine Haymaker 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Persistent Crashing Issue on My Website with Firefox for iOS: Seeking Help and Solutions

Hello everyone, I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability wh… (funda kabanzi)

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

Asked by Ben Stokes 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (funda kabanzi)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Dark mode yeah not really

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Fir… (funda kabanzi)

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Firefox on my computer but on a tablet the darkening of web pages from the bright white is crucial. How can this be fixed?

Asked by Michael Marvin 4 izinyanga ezidlule

Last reply by Rick 2 izinyanga ezidlule

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (funda kabanzi)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 5 izinyanga ezidlule

Last reply by V. M. 2 izinyanga ezidlule

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (funda kabanzi)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (funda kabanzi)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 4 izinyanga ezidlule

Last reply by Tomatoshadow2 3 izinyanga ezidlule

Power Draw

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader h… (funda kabanzi)

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader has in its roughly 2.5 hours. Is there a way that can be brought to heel a bit?

Asked by Xana452 4 izinyanga ezidlule

Last reply by jeffrey johns 4 izinyanga ezidlule

google.com

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com … (funda kabanzi)

The google.com on Firefox on android is not working it displays a white screen each time I open Google.com

Asked by barrasmarcus 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Firefox for iOS keeps requiring login on Google.com for search

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before an… (funda kabanzi)

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Asked by seastrains 2 izinyanga ezidlule

Last reply by Kiki 2 izinyanga ezidlule

Extremely slow since last update

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, … (funda kabanzi)

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Asked by rob.ocalla 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule