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Mozilla issue on S24+

  • 5 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Paul

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Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual. Any help? (I have already unistalled / reinstalled the app. Look forward to hearing from you Kind regards Serafeim

All Replies (5)

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(Ι have a videoclip to send)

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Hi

Thank you for your question. Our developers are aware of this and are currently looking into a solution. I hope to be able to provide more information soon.

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Hi

I understand from our developers that a fix for this issue is in the Nightly version of Firefox for Android, available from the Google Play store. Would it be possible for you to download this version and see if it working better for you?

You can install the Nightly version alongside your normal Release version of Firefox for Android without losing bookmarks or personal data. They will stay in the normal version and will not be impacted by the Nightly copy.

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Thank you for the response and the tip.

The Nightly version is working smoothly with no issues.

Look forward to hearing about the solution for the normal version.

Once again thank you for your help!

Really appreciated!!!

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That is great news!

The fix for this issue is expected to be in the update to the main Release version of Firefox for Android that will be made available in about 10 days time. It is currently in the Beta and Nightly versions.