Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (funda kabanzi)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Saved devices, logins, etc.

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission… (funda kabanzi)

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission to save the current device. I have to log in to most sites (email, bill pay, etc.) every single time, and in most cases the site insists on sending me a text or an email to verify it's me. This is entirely new behavior since the last update, and I can't figure out how to get around it. Suggestions??

Asked by dinahlee 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox still running after exiting (Using File > Exit)

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs l… (funda kabanzi)

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs load extremely slow (or not at all). When this happens, I exit and relaunch.

Previously, it would be nearly instantaneously where the windows would close and the firefox.exe process would cease within seconds. Now, it's taking upwards of 5-10 minutes for the process to stop AFTER the windows have closed and, during that time, it'll bring the system to a near crawl. Once the process finally closes though, everything is back to working fine.

Asked by rdr.mail 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefix window minimizing after 1 minute

Just purchased HP Pavilion Windows 11 machine. After 1 minute of not touching keyboard/mouse (reading, watching), the Firefox window minimizes/disappears. The computer do… (funda kabanzi)

Just purchased HP Pavilion Windows 11 machine. After 1 minute of not touching keyboard/mouse (reading, watching), the Firefox window minimizes/disappears. The computer doesn't sleep, just the FF browser minimizes. I've extended the "Sleep" times for the laptop and I've Firefoxed the "about:config - browser.blahblah - false - restart" suggestions I've found online, but Firefox still minimizes after 1 minute. I read a lot so there are frequent 1 minute+ periods. This is getting irritating. Any help would be greatly appreciated.

Asked by Dave 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (funda kabanzi)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Asked by mihari1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox 108.0.1 Win10 no option to request desktop site.

AndyMark.com is displaying as a mobile site and unusable. No option in Firefox to request desktop site. Running Windows 10. Instructions online say to go to Firefox… (funda kabanzi)

AndyMark.com is displaying as a mobile site and unusable. No option in Firefox to request desktop site. Running Windows 10. Instructions online say to go to Firefox menu and select desktop site but that option is no longer available. I realize that Windows is a phone operating system but my phone is Android and my laptops are Windows and I use Windows no my computer. Firefox is unusable if we can not set it to always use desktop views.

Please put the option back. Thank you.

Asked by kurt.sanger 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to avoid auto opening sites when browser starts

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs. Kindly tell me how can I avoid this… (funda kabanzi)

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs.

Kindly tell me how can I avoid this annoying thing. Else I have to switch to another browser.

Thanks

Asked by Hafiz Hassan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

getting access denied message when signing into groupon

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on… (funda kabanzi)

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on your support page shows there are solutions, but access to those solutions are not possible. Solutions online are years old and of no help. I am running the latest version of firefox.

Asked by Massoman 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

eBay links (not sure what they are called)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to … (funda kabanzi)

when I'm in eBay I can not open links to "contact seller", "view other items" "visit store" This seemed to happen with one of the Firefox updates. I used to be able to click on these and open them up. This is driving me nuts. I can open them on Google Chrome or Safari.

Asked by janmac803 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Choose URL for enabling pop-ups

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My qu… (funda kabanzi)

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My question is:

How much of my bank's website address do I need to put in the "Allowed Web Sites - Pop-ups" edit box, seeing as I wasn't on that website at the time. Would "https://name-of-bank.com" be sufficient? Or, are wildcards allowed in the URL?

Asked by john.beatty 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (funda kabanzi)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (funda kabanzi)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

Asked by krpan2002 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

logins password does not sync between platforms

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not s… (funda kabanzi)

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not sync to my android tablet or phone. How do I fix this?

Asked by efamundsen 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

slashdot.org loads slowly due to a.fsdn.com or DoH ?

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser s… (funda kabanzi)

During an initial visit to slashdot.org Firefox hangs for approx 45 seconds while the status bar says "looked up a.fsdn.com." Subsequent visits during the same browser session load promptly.

This is with Preferences -> General -> Network Settings -> Enable DNS over HTTPS -> Cloudfare or NextDNS. With Firefox DoH disabled the problem is not present. [Interesting side, the machine's systemwide DNS settings are configured for Cloudfare 1.1.1.1 ]

AFAIK all other sites load normally. I've been using the Firefox DOH for several months with only the above site as a problem.

Ideas?

Environment: Firefox desktop 106.x and 107.x macOS 10.13.6 The problem is present in "Troubleshoot Mode" when Firefox DOH is enabled.

Asked by Timothy 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Support for Google Maps JavaScript API

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is no… (funda kabanzi)

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is not supported by the Google Maps JavaScript API. Being an old geezer of 75, I have no idea what that means. Is there a setting in Firefox that I can change to fix that or what? Appreciate the help. Thanks, Robin T. Leeman [email removed from public]

Asked by nibornameel 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Image search

Up until the last few months, I've been able to do a Yahoo image search, click on one of the images, and click through all the images one by one, JUST seeing the images, … (funda kabanzi)

Up until the last few months, I've been able to do a Yahoo image search, click on one of the images, and click through all the images one by one, JUST seeing the images, and NOT going to the website containing the image. Now, when I do the same search, and click on an image, it goes straight to the related website. I know it's Firefox related, because it works as it used to if I use another browser. I've cleared the cache and cookies, and Yahoo history and it still doesn't work. It was fine until a few weeks ago.

Asked by kevinbushby1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tr… (funda kabanzi)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Tracking Requests not being blocked as per settings

Although I have my Browser Privacy / Enhanced Tracking Protctions setting at "STRICT": "Stronger protection but may cause some sites or content to break" and with a "Hea… (funda kabanzi)

Although I have my Browser Privacy / Enhanced Tracking Protctions setting at "STRICT": "Stronger protection but may cause some sites or content to break" and with a "Heads up!" warning that states: "This setting may cause some websites to not display content or work correctly" -- I chose to enact it, anyway, knowing taking this informed risk.

However, on a site that I just visited, I received a message (from clicking on the little duck icon) that stated: "To prevent site breakage, we didn't lock ANY companies from loading tracking requests on this page". Also, "The following third-party domains' request were loaded. If a company's requests are loaded, it can allow them to profile you, though our other web tracking potections still apply."; then listed all of the companies that were allowed to profile/track me, one that included Google. There were 8 different companies, some with more than one address!

What is the point of giving us that option if you aren't going to acknowledge or respect it?

Asked by ayema 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule