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virus detection - Checks

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a vir… (funda kabanzi)

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a virus. I am not sure if you have a team to check false positive as this is the official site and that it was released only yesterday https://cdimage.debian.org/debian-cd/current/amd64/iso-dvd/debian-10.5.0-amd64-DVD-1.iso and I am getting worried after I got this message. Thank you in advance. Regards, Stephane

Asked by Stéphane BLIN 1 usuku oludlule

Last reply by cor-el 6 amahora adlule

After update to v79.0 browser is freezing, unable to type, resource useage is high. Constant occurance every 30 seconds.

Please, I have read your articles, started in safe mode and this freezing continues. I am unable to type a complete sentence without freezing. This happens in Outlook em… (funda kabanzi)

Please, I have read your articles, started in safe mode and this freezing continues. I am unable to type a complete sentence without freezing. This happens in Outlook email, or the search bar.

This does not happen in Word or other programs only in Firefox. This started after the latest update to version 79.0. I am a simple user and not a tech person. I’ve used Firefox as my browser for years. Perhaps this is a conflict with the new Microsoft update version 2004 home version. Maybe they want to force to change to Edge.

I have a print screen of the task manger showing usage. But not sure if that will help. Please help me, this is so frustrating. I’m tying this in Word to cut and paste into your box. I tried to upload two pdf's would not allow.

Asked by vvsigns 1 usuku oludlule

Last reply by vvsigns 9 amahora adlule

I can't access Wikipedia since the last automatic update of Firefox Browser

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an … (funda kabanzi)

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

Asked by Philippe Gindre 1 isonto elidlule

Last reply by Philippe Gindre 20 amahora adlule

Updates are deactivated by system administrator

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user). Ever since, the browser options changed specifically: 1) In Help > About I ca… (funda kabanzi)

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user).

Ever since, the browser options changed specifically:

1) In Help > About I cannot trigger an update anymore as the button is replaced by the message "Updates are deactivated by system administrator"

2) In Settings it reads "The browser is administrated by your organization".

Never seen this.

On another computer with the same antivirus software FF updated to 79, no trouble. On yet another machine with Win Defender only also no trouble after update.

Malware & antivirus scans both come up empty. Removed and re-installed FF already to no avail.

On the troubled machine some big Win Update is not yet made available by Microsoft...

Somebody knows what is going on?

Asked by jam.shaheen 3 ezinsukwini ezidlule

Last reply by Scribe 1 usuku oludlule

  • Kusonjululiwe

New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (funda kabanzi)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 3 ezinsukwini ezidlule

Answered by cor-el 2 ezinsukwini ezidlule

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (funda kabanzi)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 2 ezinsukwini ezidlule

Last reply by FredMcD 1 usuku oludlule

Opening links in any desktop app to open up in Nightly broken, what's going on?

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ign… (funda kabanzi)

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ignored, and this is a pretty major breakage. Does anyone have an idea what I could check out on my system to get this fixed or provide info for the bug so that somebody actually looks at it? EDIT: Please note Nightly initially launches fine, SO THERE IS NO PROBLEM OPENING THE PROFILE. There is also no problem with a previous instance being stuck preventing the new one from launching - I don't want to launch a new instance, I want to open a link, and I can interact with the running instance just fine and it's definitely not stuck.

This is what I get 50% of the time I try to open a link:

"Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

(While firefox is perfectly happily running.)

xdg-open https://same-url-iclicked

works. So that makes it even weirder. My system is a boring Fedora 32 desktop, and I didn't change anything I could think of when this suddenly broke.

Here is my two months old ticket that so far went ignored: https://bugzilla.mozilla.org/show_bug.cgi?id=1645038

Asked by itsbrokenforsomereason 2 ezinsukwini ezidlule

Last reply by itsbrokenforsomereason 1 usuku oludlule

Once in a while when I start Firefox, my extension data, layout, and home page settings are wiped

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to … (funda kabanzi)

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to have to deal with. is there any way to stop this from happening or anything I can do once it happens?

Asked by Yousuf 5 ezinsukwini ezidlule

Last reply by Yousuf 2 ezinsukwini ezidlule

The computer cannot copy text to the browser

Win7 system, probability cannot copy text from the computer to the browser, the browser can copy text to the computer, in jIRA server appears this problem, the trigger co… (funda kabanzi)

Win7 system, probability cannot copy text from the computer to the browser, the browser can copy text to the computer, in jIRA server appears this problem, the trigger condition is to submit jIRA bug, the specific trigger condition is unknown, the probability of 5%, about 10 minutes after the automatic return to OK

Asked by cullen.zhang 2 ezinsukwini ezidlule

Master password error

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to m… (funda kabanzi)

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to my surprise Firefox told me that master password is wrong. I've typed this password at least several times before (with success) so I was sure that I remember it correctly. Fortunately I had it on the paper. I checked it - and I realized, that I remembered it correctly. So I tried once again but I failed. I tried few times with the same result. I had the same password also for different site. So I logged on that site - with success. So my keyboard seems to work correctly. I didn't change master password in Firefox. At least I am not aware of that. It was unchanged for whole period I used this feature, as I wrote it wasn't long. Fortunately I have all important passwords saved on the paper so I decided to reset my Firefox Master password. It is possible that I've lost less important passwords but I can reset them because I still have access to my most important data. I do not need any help. And I am aware that I could made mistake of any type. But I decided to report that because there is also a chance that this is Firefox error so you should be aware of my case.

Asked by artur.a.sakowski 2 ezinsukwini ezidlule

Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (funda kabanzi)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 2 ezinsukwini ezidlule

Last reply by jscher2000 2 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton <="" class="close-icon" id="UITourTooltipClo… (funda kabanzi)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton <="" class="close-icon" id="UITourTooltipClose" pre="">

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

</toolbarbutton>

Asked by Gresthol 2 emasontweni adlule

Answered by FredMcD 2 emasontweni adlule

Pop-up Windows Security

Please check my attachment. Since I have update my mozila browser, I found this issue. Suddenly, windows ask password. I just want to stop this, very interpreting. Should… (funda kabanzi)

Please check my attachment. Since I have update my mozila browser, I found this issue. Suddenly, windows ask password. I just want to stop this, very interpreting. Should I remove and download again?

Asked by Swet Kamal 4 ezinsukwini ezidlule

Last reply by Roland Tanglao 3 ezinsukwini ezidlule

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (funda kabanzi)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 2 emasontweni adlule

Last reply by dravafox 3 ezinsukwini ezidlule

Data Breach?

Over the past 48 hours there have been at least ten breaches of my account. At first I assumed it was a breach of PayPal when someone used it to purchase a $3000 laptop o… (funda kabanzi)

Over the past 48 hours there have been at least ten breaches of my account. At first I assumed it was a breach of PayPal when someone used it to purchase a $3000 laptop on Newegg. I figured it couldn't be Firefox because Mozilla is pretty good with that sorta thing and because the only fraud was via my PayPal account. Well ... just over an hour ago someone attempted to purchase a $2200 laptop with my Amazon account using a completely different payment method, and I received several emails in both my Gmail and Protonmail regarding several accounts which I did not create. Firefox is the only browser I use, and I have passwords stored in it; I'll have to change all of them and remove them to a thumb drive. But Firefox appears to have a data breach ongoing right now. I can share screenshots if necessary but I will have to redact personal information and that will of course take time.

Asked by ancapbarbie 4 ezinsukwini ezidlule

Last reply by ancapbarbie 4 ezinsukwini ezidlule

Firefox Crashes, Settings Change, and New Shortcuts Install on Desktop

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best… (funda kabanzi)

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best to explain what's going on.

1-2 months ago, some strange things started happening with my computer repeatedly. Consistently, a command prompt would open unexpectedly, saying something about Chromium failing to update. I couldn't do anything with that program, so I just X'd it out, and maybe around a minute later Firefox would crash and restart. Once that happened, my Firefox home page would be set to Yahoo.com, and the default search engine would also be changed to Yahoo!. And on my desktop, shortcuts for Internet Explorer and Chromium would be added, and the shortcut for Chromium would be automatically pinned to my taskbar.

Windows Security would then notify me that it's blocked a threat, so I'd go to check it out and remove said threat. Every time, it;d say the blocked threat makes changes to browser settings without proper permission, and the blocked threat is called "sodecitot.exe", located in a filepath like c:\programdata\{5b729525-380e-6a38-89c28-8402d0dace36}\sodecitot.exe (just in case it's some obscure ID, I've swapped out those numbers and letters with random numbers and letters). Then Windows Security reports "Remediation incomplete" on the same threat, implying it attempted to restore itself. That letter and number folder name notably follows the same format as a bunch of folders which were last modified when I first turned on this computer on January 1, 2019.

I was getting a lot of such reports from Windows Security on very similar threats, having various different letters and numbers for their folder names, and I figured it was likely malware, so I made several full scans with MSERT, Malwarebytes, Windows Security, and Windows Defender Online Scan, all to no avail.

I don't even know why Internet Explorer is installed, but its files were last modified in February 2019, so I think it's just a shortcut that was added.

I'm not sure what Chromium is or why it's installed either. I tried to look it up to learn more about it but found nothing useful, and its executable looks like a blue version of Google Chrome's logo. Some parts of Chromium's installation were last modified in October 2019, but most of its files were modified just today.

Notably as well, when these problems started happening 1-2 months ago, there were two instances of all of my desktop shortcuts having weird visual issues, one being the little arrows on the shortcuts (which indicates it's a shortcut and not an actual file) being replaced with a X's, and a separate instance where the Audacity logo was over top every other shortcut for a few minutes.

With the same events happening today, a new error message opened, saying something about Windows Explorer attempting to load the C runtime library incorrectly (screenshot included).

I also considered turning to Mozilla, Google, and/or Microsoft support when this was originally happening, but then it suddenly stopped. I had a bunch of screenshots of some of the weirder things, but since nothing was happening for a while I deleted them. Now, 1-2 months later, it's starting right back up and I don't know why. I suspect it all links back to Chromium, but I'm not sure if I can just delete its files and call it quits, because I don't know if it's supposed to be there. It seems like something by Google, but I can't even confirm that.

So yeah. Any suggestions?


My computer has a Windows 10 operating system. Mozilla Firefox is installed and constantly open, used for entertainment. Google Chrome is installed and constantly open, used for work. Apparently, some part of Google Chrome's installation trips off Malwarebytes whenever I make a scan. Removing it causes Chrome to crash, and once I open it again that part is replaced. Usually, I just remove it so I don't miss any other threats, and then just restore my closed tabs. Audacity is installed and has a desktop shortcut. Internet Explorer is apparently installed, and there is no uninstall executable as far as I can tell. Whatever it is, Chromium seems to keep trying to install itself, with parts of it already existing on my computer.

Asked by jcclay1 6 ezinsukwini ezidlule

Last reply by jcclay1 5 ezinsukwini ezidlule

For the love of god how do you disable first-run (welcome) page????

Hi I am looking for a way to disable the Firefox Welcome Page on first run, via script, or registry or config file, I have it coming up on over 1000 Windows 10 pc's runni… (funda kabanzi)

Hi I am looking for a way to disable the Firefox Welcome Page on first run, via script, or registry or config file, I have it coming up on over 1000 Windows 10 pc's running Firefox 64 bit 78.02

I have tried many things and nothing I have done seems to suppress the welcome page.

I tried setting all to blank and none have worked

startup.homepage_welcome_url

startup.homepage_welcome_url.additional

startup.homepage_override_url

Also I have tried in the Policies.json file the following. The welcome page still comes up.

{

   "policies": {
       "OverrideFirstRunPage": "",
       "OverridePostUpdatePage": ""
   }

}

Asked by CLIVEBUCKWHEAT 1 isonto elidlule

Last reply by Mike Kaply 5 ezinsukwini ezidlule

  • Kusonjululiwe

probleme firefox config cfg

Hello, We have a problem with version 78.0.2 ESR, We apply a firefox configuration strategy with a cfg in the firefox folder & since the last firefox version opens wi… (funda kabanzi)

Hello,

We have a problem with version 78.0.2 ESR,

We apply a firefox configuration strategy with a cfg in the firefox folder & since the last firefox version opens with an error message "failure to read the configuration file. Please contact your system administrator."


with the version 68.10.0 ESR The message does not appear do you have an idea?

Asked by aurelien.huteau 2 emasontweni adlule

Answered by Mike Kaply 6 ezinsukwini ezidlule

https://www.doki.live/

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular… (funda kabanzi)

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular site on Firefox won't load up the live broadcasts, but will load a video there. I've refreshed the browser, uninstalled and reinstalled it and nothing works. I am using the latest version of 78.0.2

Asked by Bonobi 1 isonto elidlule

Last reply by FredMcD 6 ezinsukwini ezidlule

Frequent Crashes - Follow-up

I received the following information from one of your team: Frequent Firefox Crashes cor-el Jul 20, 2020, 5:44:39 PM OK, I found one crash report from Firefox 78.0.2.… (funda kabanzi)

I received the following information from one of your team: Frequent Firefox Crashes

cor-el Jul 20, 2020, 5:44:39 PM OK, I found one crash report from Firefox 78.0.2. • Firefox 78.0.2 Crash Report [@ RtlSizeHeap | NS_FaultTolerantHeap::APIHook_RtlFreeHeap ] bp-2544f95b-926b-4b8f-b0e1-6c9740200720 This crash report looks like related to the Windows block list for injected DLLs. Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. • https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

Since I am totally blind, I cannot run the computer in SAFE MODE because I won't have speech and screen reader to guide me through it. I do not have any sighted help at my beck and call to "mouse" things through for me. Perhaps when this social-distancing stuff relaxes a bit so that I can have someone from the Best Buy Geek Squad come here, that person might be able to go further in troubleshooting the crashes. IN THE MEANTIME, I'll have to GIVE UP ON FIREFOX and use another browser. In doing that, I mention again that THE CRASHES DO NOT OCCUR IN GOOGLE CHROME, BUT THEY DO IN FIREFOX! So for now, at least, I have to conclude that there is a Firefox issue which I won't be able to troubleshoot further unless I can get sighted help. Also, I note that running in SAFE MODE is a "testing process" on which I would have to somehow get back to the screen that caused the crashes. Most of the time, these crashes seem to be happening when I am trying to finalize a purchase and pay for an item. For now, at least, I AM STUMPED AND, QUITE RELUCTANTLY, GIVING UP ON FIREFOX FOR NOW, though I remain open to any further suggestions which I could carry out without sighted assistance.

Asked by Dave 1 isonto elidlule

Last reply by the-edmeister 1 isonto elidlule