Yonke imikhiqizo Isithangami Sokwesekwa

I recently migrated my emails hosted by Gmail, to another email host.

The size of the file on Gmail was about 8.5GB. When it migrated across the file became 17GB.

I can see all the folders on Thunderbird are all greyed out in italics. All appear to be empty except the Inbox, Sent, Trash. All emails do appear in the 1 folder called All Mail folder.

As a trial, I downloaded eM Client and Outlook. They both can see the emails in the folders and in the All Mail folder. That means the emails are in the folders, but Thunderbird can't see them. Thats why the file is double what it was on Gmail.

I've been using Thunderbird for a long time and have gotten used to it, and would like to continue. Is there a fix so I can see the emails in the folders.

I'm using Thunderbird 91.4.1 (64-bit)

Thanks for any help

The last couple of times I have upgraded Thunderbird to the latest release (most recently 91.4.1), I have gotten this error:

An unhandled exception occurred at $0B998B7F: ERegistryException: Failed to get data for value "OtherIcon"

 $0B998B7F
 $0B998C4B
 $0B998C95
 $761E9161
 $7620A8F7
 $7658D49F
 $76589D50
 $76589D08
 $0670119E
 $004020C0
 $004013A8
 $77477A9E
 $77477A6E

Any thoughts about what the cause of this might be? As far as I can tell, it hasn't caused anything to not work.

Hello folks,

Guess what I am doing on Christmas day :-)

Yup, just installed Thunderbird on two of my work machines, laptop despite its large 17" has difficulty displaying the folders and associated fonts, they are just too small.

Adjusted font size for actual reading of message but this is more to do with actual layout.

Read a few articles but I think perhaps out of date now.

Thanks for any pointers and Happy Christmas.

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user mitcheal.hathorn@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

My Xfinity email has a Spam folder, not a Junk folder. However, TB has it listed as Junk folder, so I am not receiving my Spam to review. I have to go directly to Xfinity for that. I tried to change the settings in TB from /Junk to /Spam, but the non-existent Junk folder link could not be changed. How can I edit the name of the folder or the link?

Hi,

I have been using Thunderbird with both IMAP and pop3 settings(downloaded and saved to a local file). My PC(Win7) broke down so I had to migrate data into new PC(Win10), but I can't find the correct way.

This thread (https://support.mozilla.org/en-US/questions/1082172) suggests migrating old profile into new pc, then by using profile manager (with creating new profile using old profile folder) the old email can be accessible.

I tried this but this only produces new profile with renewed IMAP settings - no old pop email data. I've been using thunderbird for 7 years + with multiple pop3 email accounts, but the profile folder only weighs 200MB, so my hunch is that the pop3 data is stored somewhere?

Any help is appreciated.

I am migrating from ubuntu mate 20.04 to manjaro (kde). Thunderbird is installed, version 94.4.1. I have read the documentation on migrating a profile, here http://mzl.la/1ApHiU3. I copied my old profile to the new system, and put the file in ~/.thunderbird. However, when I start Thunderbird, it starts the account setup procedure, and creates new profiles in .thunderbird. I have also tried copying the whole file .thunderbird from old to new computer with the same result.

How do I get thunderbird to recognize the profile that is already there?

Apologies if this is an old, solved question.

I have just followed the guide to migrate TB to new PC, and am now using source profile on destination PC. However, none of the local folders and e-mails can be seen on new PC. Right clicking on the profile to see its properties, and it contains 15,000 files, and 113 folders, but TB doesn’t show any of them. What am I missing?

I'm on care4free.net with plusnet using Kaspersky at the moment. Changing to Bullguard in a couple of days. Message reads login to server smtp.care4free.net with username jobran@care4free.net failed.

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

I have successfully gotten the OAuth to work correctly for TbSync and google. When I hit the "synchronize now" button, I get a return code of OK. But I don't see the contacts in my Address Book anywhere, and they don't show up when I go to write a new message. What am I missing?

  Mark Ackerman

I moved my Firefox installation to a new machine. After creating a new profile and moving all my old files Firefox has opened with all of my old info and is operating properly.

But when I tried to change the location of the cache file to the correct drive on my new machine the about:config file does not save the new entry. When Firefox is closed and re-opened the new entry has been reset to the old location.

I've tried deleting the browser.cache.disk.parent_directory entry in about:config but when the program is re-opened the entry returns with the old directory shown.

Any advise would be appreciated.

I had the motherboard replaced on my Asus Zenbook 13. Asus unfortunately erased my 256gb SSD when replacing the motherboard, reloading windows 10 home only. I re-installed Thunderbird, and used both Carbonite, and a backup hard drive to find my profile & data. I was able to get a protonmail and a g-mail account restored, but I have lost all the local folders from appearing in the lower left column. I can see them by following this: ThisPC>OS (C:)>Users>XXXXX>AppData>Roaming>Thunderbird>Profiles>Thunderbird>MAIL_FOLDERS.sbd but cannot get them to load when opening Thunderbird.

As a 60 y/o man who has a minimum understanding of computing, I have read through about 10 pages of others questions regarding lost or disappearing local folders, without finding a way to restore my local folders. Thank You in advance if you can guide me in the right direction. Walt

Trying to copy Thunderbird data between two Windows 7 computers (Thunderbird 91.4.1). Copied the ...Roaming/Thunderbird folder to a USB drive, then to the ...Roaming/Thunderbird folder on the computer I just installed Thunderbird on, and every time I open it, I do not see any of my emails. I just see a screen prompting me to enter my email address (see attached). I've deleted and copied the /Thunderbird folder several times, but did not reinstall TB. What am I doing wrong?

Set up thunderbird on windows 10 with 1 email account. Everything was working, until it wasn't. Reinstalled thunderbird but when I go to add my mail account, I enter the info and on the gmail pop up, I enter my email, hit "next" and it asks me to enter my email address again.

I have tried to configure manually with no success.

I have confirmed my javascript is enabled in the config editor, I have added Thunderbird as an exclusion on both Windows Firewall and Windows Security, I have turned on third party access under settings for the gmail account, and I still cannot add the email account to Thunderbird.

I don't know how to add my email account, this is very frustrating. Any help would be greatly appreciated.

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks