Yonke imikhiqizo Isithangami Sokwesekwa

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.

I have tried many recommendations to control the bookmark spacing in firefox 108.0.2. I prefer to have single spacing, which is much more convenient than the wider spacing which now exists. Although many "workarounds" exist, none work to change this problem in the latest version. Why is this problem so difficult to resolve? It worked before and I trusted that it would work again after updating from the last version where it did work. This change is very disappointing.

Thanks George

I looked through the treads below, but could not see where any rules block any changes from occurring.

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

I'm always accidentally hitting the Junk button when I meant to press the Delete button. They are side by side and Junk is one of the most frequent buttons I use. To Delete an email, I just hit my keyboard Delete button I'd like to be able to re-order these action buttons, and if I had this ability, I'd move the Junk button to between the ReplyAll and the Forward buttons. This way if I make a mistake, I just have to close the email window, rather than having to find the Junked email and un-do the mistake.

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

I KEEP TRYING TO GO INTO MY E-MAIL AN IT WILL NOT LET ME. IT KEEPS COMING UP SAYING NOT RESPONDING. I AM NOT SURE WHAT TO DO. THE LAST DAY I WAS SENT ANYTHING WAS 11/25/2022. I KNOW THAT I NEED TO GO THOUGH MY E-MAILS TO GET RID OF A BUNCH OF THEM TO FREE UP SPACE. CAN YOU PLEASE LET ME KNOW WHAT TO DO. THANK YOU IN ADVANCE SHERRI LENZ PHONE [removed phone# from public] HOME OR [removed phone# from public] CELL

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!