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webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (funda kabanzi)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 unyaka odlule

Answered by badadim1 12 izinyanga ezidlule

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YouTube videos black screen

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera a… (funda kabanzi)

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

Asked by Franco 1 unyaka odlule

Answered by Franco 1 unyaka odlule

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Scrolling bookmarks causes iOS app to crash

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app … (funda kabanzi)

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app shuts down. Upon restart, it restores tabs, but also apparently clears cache, forcing me to re-login to accounts.

Asked by carl.graziano 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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browser history/bookmarks search option missing on android

There is no option for me to search through my browser history of bookmarks by selecting search and entering text. The search option does not exist in my browser. I'm su… (funda kabanzi)

There is no option for me to search through my browser history of bookmarks by selecting search and entering text. The search option does not exist in my browser.

I'm sure I have the latest version and I find no way to solve this.

08Mar2023 Device: Xiaomi Poco X3 Pro Location: Switzerland

Asked by khaled.fleming 1 unyaka odlule

Answered by khaled.fleming 1 unyaka odlule

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Firefox add-ons doesn't recognize that it's being opened with Firefox.

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'… (funda kabanzi)

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'll need Firefox to use this extension" and not allowing me to install add-ons as the page employs a download firefox link that leads to an "Open" button in the Google Play Store, as I already have Firefox installed. I have tried many different add-ons to test if the issue is isolated to a single add-on and to test if it is an add-on compatibility issue, and it seems to be a consistant issue with all add-ons. Yes my underlying operating system (Android), and the Firefox for Android app are both up-to-date with the latest versions. I have located the Firefox support page labeled "Unable to install add-ons (extensions or themes)" and was able to work through the the list of potential issues and their solutions, to determine that every item on the list was either inapplicable or not the problem/solution. What am I missing?

Asked by #include <binary_glitch> 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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connecting to my account via firefox mobile

Hello, I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource. Note: My mobile phone have access to the internet… (funda kabanzi)

Hello,

I cannot connect my firefox mobile, I get the following error: NetworklError when attempting to fetch resource.

Note: My mobile phone have access to the internet

Asked by jerome32 6 izinyanga ezidlule

Answered by jerome32 6 izinyanga ezidlule

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Unable to view in landscape

Ever since the past week or so, when watching a video and rotating my phone to landscape, the video will not expand to landscape. There is a very tiny box center mid at t… (funda kabanzi)

Ever since the past week or so, when watching a video and rotating my phone to landscape, the video will not expand to landscape. There is a very tiny box center mid at the top that is the video but the the full window is gray. I have pixel 5 with up to date android.

Asked by robknight25 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (funda kabanzi)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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reopening inactive tabs causes full reload of page, and it's very slow

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after… (funda kabanzi)

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

Asked by George 8 izinyanga ezidlule

Answered by Paul 8 izinyanga ezidlule

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My site doesn't display well in Firefox Mobile

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR … (funda kabanzi)

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Asked by Penny Mosley 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

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Crash on crash reporter

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usual… (funda kabanzi)

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.

1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]

The original bookmarks crash was this:

300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83

java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]

Asked by Fabian 9 izinyanga ezidlule

Answered by Fabian 9 izinyanga ezidlule

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Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (funda kabanzi)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 1 unyaka odlule

Answered by cjw 1 unyaka odlule

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Weird text overlap on google image search in Firefox

Hi! There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to… (funda kabanzi)

Hi!

There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to the latest version (107.2.0)

But still the issue persists.

This only occurs on google image search in Firefox. This doesn't happen in Chrome and not on other search engines inside Firefox.

Any idea what might happen and how to fix this?

Asked by mazmureljonasv 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Firefox glitching

Hello, My firefox has started glitching like crazy. It's like it's trying to constantly resize itself. It has been happening since I opened it on pop-up mode on my Sams… (funda kabanzi)

Hello,

My firefox has started glitching like crazy. It's like it's trying to constantly resize itself. It has been happening since I opened it on pop-up mode on my Samsung Fold 5, but I've tried reopening it in pop up mode, and all other modes, restarting my device, reinstalling firefox, everything I can think of and it's still doing it. Some of my icons are a mess too. I really don't want to switch to another browser... Anyone have any bright ideas? Adding screenshots to show issue.

Kindest regards,

Matthew Trigg

Asked by tr199.69 8 izinyanga ezidlule

Answered by tr199.69 8 izinyanga ezidlule

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Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (funda kabanzi)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 1 unyaka odlule

Answered by TA 1 unyaka odlule

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Force landscape orientation in fullscreen mode

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape… (funda kabanzi)

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape mode, even with auto-rotation disabled. Now, there seems to be no way for me to enter landscape mode while playing back a video, without enabling auto-rotation (which I otherwise always keep disabled).

I realize that the desired behavior here can be subjective, but at least it would be nice if there is/would be a way of configuring this behavior?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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MacOS Firefox keeps creating a new shortcut in the dock when it is quit

G'day folks, Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new doc… (funda kabanzi)

G'day folks,

Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new dock shortcut '(even though I already have a valid one from prior use there which works fine!)'.

Is this a bug/ issue that has been noticed/ logged by others as yet?

Thanks!

Asked by +neo+ 1 unyaka odlule

Answered by +neo+ 1 unyaka odlule