Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox keeps freezing, but only visually

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having t… (funda kabanzi)

For the past few days, Firefox has been freezing up. By playing around with it, I've found that it's still functioning, but it ceases to update visually. I'm not having the same issues with any other program on my PC, I don't see the icon to update Firefox, and I've restarted my PC a few times along the way.

When this happens, it's not just website contents that freeze, but Firefox's UI as well. Hovering a tab doesn't highlight it. Clicking the hamburger doesn't appear to open the menu. Etc...

If I have a video playing when this happens, I will continue to hear it, but the frame the video is on stays in place.

If I click on another open tab, it will still show me the tab it visually froze on, but if I end Firefox with Windows Task Manager & reopen it, the session saves the tab switch, so it's still taking mouse inputs. I've been able to do similar with keyboard inputs by clicking on the address bar and entering a new URL. I don't see anything as I type it, but after using Task Manager to close and reopen Firefox, the site I entered is there.

I can switch between open Firefox windows when this happens without issue, even on the same monitor, and if I pull up something else in front of Firefox and then switch to Firefox it will still display what was last visible in that Firefox window while the bug is occurring.

I have tried disabling add-ons, and actually found that disabling some of them made it happen *more* frequently, not less. Privacy Badger, Auto Tab Discard, & Ad Nauseum specifically. Switching from Ad Nauseum to AdBlock Plus or uBlock Origin neither increases nor decreases the frequency. My other add-ons, like Duplicate Tabs Closer, haven't had any effects on frequency that I can see. With all of my Add-ons disabled, Task Manager shows double the number of Firefox processes.

I tried to clear my history, but I can only select my last 1 hour of history, as clicking on the dropdown box to select another duration will cause the problem to occur & I can't see the other options in the box to select a longer option. The dropdown to select a topic for this question has the same issue.

These are some actions that risk causing the bug to start, but aren't 100% reproducible, and the list is not exhaustive:

  • Trying to click & drag to pull a tab into becoming its own window or to move the tab into another window. (Firefox does not save this movement if it causes the bug, so closing and reopening it will keep the tab in the window it was already in.) This seems to work fine for some sites, but specifically tends to break if it's a YouTube tab.
  • Mid-clicking to open a link in a new tab, if done on several links in a row
  • Clicking on a UI element, like the hamburger button
  • Right clicking on an image and selecting "copy"
  • Right clicking within Firefox
  • Opening Firefox

I have not seen the bug occur at any time that I was not actively providing some input to the Firefox program.

Asked by Sean 5 izinyanga ezidlule

Answered by Sean 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, … (funda kabanzi)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I change where Firefox stores Cookies?

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving … (funda kabanzi)

I recently switched over to using an SSD, and I am trying to do everything I can to prevent unnecessary writing to that drive. I've already found instructions for moving the location of Firefox's Cache files to my secondary HDD, but I haven't been able to do the same for Cookies; they're still being stored on my C: drive, in the AppData folder.

Is it possible to change the path that Firefox uses to store Cookies? If it is possible, how?

Asked by C181 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Will Firefox help users auto opt out of cookies?

Hello, I am wondering if Firefox will help users auto opt out of cookies. By this I mean will Firefox implement a feature that the user can turn on in the settings that … (funda kabanzi)

Hello,

I am wondering if Firefox will help users auto opt out of cookies. By this I mean will Firefox implement a feature that the user can turn on in the settings that automatically deleted cookies that are not needed even if they select that they want to opt in or check the cookies that they are opting into and accidentally opt into ones they don't need to. I believe this could be achieved with machine learning that looks at the cookies that are required by websites and the cookies that are more than what are required. Is Mozilla thinking about adding this future or will it in the future? I believe it could change the industry.

Asked by michaelalex376 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (funda kabanzi)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (funda kabanzi)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

NewCookie Blocker

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scamme… (funda kabanzi)

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

Asked by grnbmw 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (funda kabanzi)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Asked by huios1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Facebook container

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I h… (funda kabanzi)

Very recently Facebook (META) wants me to agree to cookies before allowing me access to my personal page. There is a pop-up blocking access. (See attached screenshot) I have used Facebook container since it first became available. What is the risk here? At this point I have not agreed to anything.

Asked by Blue 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Delete cookies and site data when Firefox is closed -- is not working with exception enabled.

No matter what i do this is not working. googled alot but still. my mind at this point hurts been trying to make it work for months , one time it worked but broke again. … (funda kabanzi)

No matter what i do this is not working. googled alot but still. my mind at this point hurts been trying to make it work for months , one time it worked but broke again. i also use edge and it works flawlessly there.

So these are my current settings. 1. Enhanced tracking protection - Strict 2. Do not track- only when firefox is set to lock known trackers 3.Cookies and site Data - (ticked) Delete cookies and site data when firefox is closed .

  Manage Exceptions - i wrote github.com, steamcommunity.com, and many more but does not work

4.login and passwords - everything off 5. History- Use Custom settings for history

   (Unticked) Always use private browsing mode, Remember browsing and download history, remember search and form istory

(ticked) Clear history when fiefox closes -- In settings--everything ticked except -- browsing & download history, cookies, site setting, offline website data.


Please help.

Asked by firefox.nmnra 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Android not remembering Google login

Hi, In my Firefox Android when I open Youtube webapp, I login using my google id and it works fine, however when I close Firefox app and reopen it, the login disappears, … (funda kabanzi)

Hi, In my Firefox Android when I open Youtube webapp, I login using my google id and it works fine, however when I close Firefox app and reopen it, the login disappears, I have to re-login into my google id, seems it is not saving the cookies (I may be wrong here) but please help me mitigate this issue, thanks.

Asked by imsherlock221bbs 7 izinyanga ezidlule

Answered by imsherlock221bbs 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Loggia out of Google acc

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my G… (funda kabanzi)

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my Google acc in Firefox. Problem occurs since about a week now, I already reinstalled Firefox and cleaned all user data

Asked by levi.re 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (funda kabanzi)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Asked by alexmorenogc 1 unyaka odlule

Answered by Doc 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Recover cached images from previous version of webpage

I use Pinterest quite a bit and somehow a great deal of pins have disappeared. This happened once before when I was using Chrome, and I was able to go digging into my c… (funda kabanzi)

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Asked by complicaits 11 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception wit… (funda kabanzi)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 2 iminyaka edlule

Answered by lsdoll02 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Clear Cookies and Site Data Doesn't Work

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> … (funda kabanzi)

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> Manage Data -> Remove Selected / Remove All Shown" has no effect. i.e. after clearing, when I open up manage data again, they are still there. I did not try "Clear Data" above it because I was afraid of clearing out all my logins.

I reinstalled my computer several weeks ago and current profile was directly copied from my last machine, so this might be a possible cause? Could someone be so kind to help me get remove cookies and hopefully twitter back to work? Thank you in advance.

Asked by Harmony 7 izinyanga ezidlule

Answered by Harmony 7 izinyanga ezidlule

  • Kusonjululiwe

Firefox logged out my accounts each time i close, but setting disabled.

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit) The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this … (funda kabanzi)

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit)

The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this is certainly tiring. I read about a similar problem from other users, they had the “Delete cookies and site data when Firefox is closed” setting enabled, but I didn’t.

Asked by kexitt07 1 inyanga edlule

Answered by kexitt07 1 inyanga edlule

  • Kusonjululiwe

cannot delete this, whether it's a cookie or not: about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it w… (funda kabanzi)

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Asked by mydiylife 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule