• Kusonjululiwe

Lost everything, all bookmarks, history and tabs

I restarted my computer today and downloaded a new version of Firefox. When I started it up again everything was gone... all Tabs, history, and bookmarks. This is a sad l… (funda kabanzi)

I restarted my computer today and downloaded a new version of Firefox. When I started it up again everything was gone... all Tabs, history, and bookmarks. This is a sad loss as I have been organizing my life with Firefox for over 10 years. Is there any going back and getting my firefox restored?

Asked by Shoshana.Aal 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times … (funda kabanzi)

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Asked by bobhund 1 unyaka odlule

Answered by bobhund 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mozilla Thunderbird Crashes @ std::_Func_impl_no_alloc<T>::_Do_call | nsFolderCompactState::OnStopRunningUrl

My Mozilla Thunderbird Crashes since I did a windows update The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefe… (funda kabanzi)

My Mozilla Thunderbird Crashes since I did a windows update

The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefender) 3. Update thunerbird 4. Uninstall and reinstall mozilla thunderbird

Nothing has solved the problem

Crash data below:

AdapterDeviceID: 0x3e9b AdapterDriverVersion: 31.0.101.2114 AdapterSubsysID: 08251028 AdapterVendorID: 0x8086 Add-ons: bdThunderbird78%40bitdefender.com:24.22.0.13,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3 AvailablePageFile: 15623610368 AvailablePhysicalMemory: 3021438976 AvailableVirtualMemory: 138522152501248 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221101185644 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1668387715 DOMFissionEnabled: 1 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1668130691 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","atcuf64.dll","bdhkm64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["TaskFlowDataEngine.dll","twinapi.dll","ntshrui.dll","explorerframe.dll","Windows.Security.Integrity.dll","dataexchange.dll","linkinfo.dll","cdp.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","ondemandconnroutehelper.dll","cscapi.dll","dbgcore.dll","wsock32.dll","webauthn.dll","OneCoreCommonProxyStub.dll","msimg32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","wininet.dll","FWPUCLNT.DLL","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","wscapi.dll","OneCoreUAPCommonProxyStub.dll","npmproxy.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","AudioSes.dll","dhcpcsvc.dll","WindowManagementAPI.dll","rasadhlp.dll","winnsi.dll","MMDevAPI.dll","avrt.dll","version.dll","usp10.dll","ColorAdapterClient.dll","mscms.dll","wtsapi32.dll","netprofm.dll","wshbth.dll","dsreg.dll","policymanager.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","nlaapi.dll","WinTypes.dll","winhttp.dll","winmm.dll","propsys.dll","dwmapi.dll","dbghelp.dll","windows.storage.dll","gpapi.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","cfgmgr32.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","shlwapi.dll","SHCore.dll","oleaut32.dll","kernel32.dll","sechost.dll","imm32.dll","setupapi.dll","msctf.dll","nsi.dll","combase.dll","user32.dll","advapi32.dll","msvcrt.dll","shell32.dll","gdi32.dll","rpcrt4.dll","ole32.dll","ws2_32.dll","clbcatq.dll","psapi.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"National Instruments Corporation":["nimdnsResponder.dll","nimdnsNSP.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c20, AdapterSubsysID2: 08251028, AdapterDriverVersion2: 27.21.14.6231FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 733 StartupCrash: 0 StartupTime: 1668387706 SubmittedFrom: Client SystemMemoryUsePercentage: 82 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221101185644","version":"102.4.2","vendor":null,"displayVersion":"102.4.2","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16178,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2251},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e9b","subsysID":"08251028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.2114","driverDate":"8-24-2022","GPUActive":true},{"description":"NVIDIA GeForce GTX 1060 with Max-Q Design","vendorID":"0x10de","deviceID":"0x1c20","subsysID":"08251028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6231","driverDate":"4-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Bitdefender Antivirus","Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":307200,"browser.search.region":"PH","general.config.filename":"<set>","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 29849055232 TotalPhysicalMemory: 16964153344 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 96.3183 User32BeforeBlocklist: 1 Version: 102.4.2 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994

Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by riasa.hideto 1 unyaka odlule

Answered by riasa.hideto 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Mail loop

Has anyone received this message or know how to fix the issue that may be causing it? The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count… (funda kabanzi)

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Asked by shante8689 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Issue accessing specific URLs on a single website, Ancestry.com. Same URLs can be accessed easily on other browsers

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Deve… (funda kabanzi)

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Asked by confidential48 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (funda kabanzi)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Log in problems on 3rd party websites

On certain websites I notices I have 'unknown errors' when trying to log in. Usually this is remedied by either using Chrome or clearing cookies and the cache. Both of … (funda kabanzi)

On certain websites I notices I have 'unknown errors' when trying to log in.

Usually this is remedied by either using Chrome or clearing cookies and the cache.

Both of there are inconvenient and result in a great deal of wasted time.

The usual response by these websites is "get Mozilla to fix this".

I'm getting sick of this.

I don't want to switch to Chrome but I will have to if this persists.

Asked by dominicpukallus 2 iminyaka edlule

Answered by Amelia 2 iminyaka edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (funda kabanzi)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Kusonjululiwe

How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (funda kabanzi)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't create filter Thunderbird 102.6.1 MacOS 12.6.2.

When I try to create a filter there is no "OK" button, so obviously filter can't be created. I tried the command % sudo rm ~Library/Thunderbird/Profiles/vwybotat.default … (funda kabanzi)

When I try to create a filter there is no "OK" button, so obviously filter can't be created. I tried the command % sudo rm ~Library/Thunderbird/Profiles/vwybotat.default % session.json Got the response zsh: no such user or named directory: Library

Asked by tfaranyos 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

  • Kusonjululiwe

Move email messages from Local Folder to IMAP folder (Outlook.com)

I have about 30,000 messages in a local folder on TB. I need to move them to an IMAP folder on my outlook.com account. I have been able to move some but TB just stops mov… (funda kabanzi)

I have about 30,000 messages in a local folder on TB. I need to move them to an IMAP folder on my outlook.com account. I have been able to move some but TB just stops moving the files randomly. I have tried: creating a new TB profile Moving small batches Creating a new destination folder on the IMAP account Granting all permissions to destination folder Reindexing TB Compacting the Local folder Checking/Changing SMTP server settings Read everything I could find in various forums There are 'services' that claim to do this for you but require me to grant permissions I am uncomfortable with Thanks for any wisdom you can offer to resolve this.

Asked by lake59 1 inyanga edlule

Answered by lake59 1 inyanga edlule