Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]
For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.
https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads
Okulungisiwe ngu Wayne Mery
Isisombululo esikhethiwe
The problem is solved. It was a defective SSD. I replaced the SSD and have no more problems.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (12)
The crash report refers to NotoSansCJK-Bold.ttc and libfreetype.so.6. For the former, you might try installing the latest NotoSansCJK fonts: https://github.com/googlefonts/noto-cjk while for the latter see this for a possible fix:
https://www.codeweavers.com/support/wiki/Diag/MissingLibFreetype
Not an expert in this area, just passing on information.
Thank you! I already installed the fonts. No crashes since then. I hope that was the solution :)
It crashed again today :(
https://crash-stats.mozilla.org/report/index/ceff1683-cbcd-4292-873c-522220221114
again on freetype (although installed) and a font (i tried to install it). I have been using thunderbird for decades and this never happened before.
Did you try the fix in the codeweavers link?
I tried the following command: apt-get install libfreetype6:amd64 but freetype is already installed.
The crashes still happen, but not so often any more.
apt-get install libfreetype6:amd64
Latest crash reports still direct into the same direction. I just install the fonts mentioned in the crash reports, but new missing fonts appear. I don't know what's that about at all.
https://crash-stats.mozilla.org/report/index/086ffcb0-7b56-4e8a-9fb2-7e4bf0221121
Maybe there's a conflict with the DE language pack that's installed. Disable it and see if it helps. Note that language packs only affect the language of the interface elements - they don't perform spell checking, as do the separate dictionary add-ons.
Perhaps the FreeType for your version of Linux is causing the crash.
Your page says is has been fixed in freetype 2.6 and I run freetype 2.10.
Problem persists. https://crash-stats.mozilla.org/report/index/c303d425-b0e0-4fd9-ab11-b40e40221203 I deactivated German language, but still crashes from time to time. I also got crashes in Google Chrome with errors I couldn't find anywhere. Maybe I have some kind of RAM issue?
bobhund said
Problem persists. https://crash-stats.mozilla.org/report/index/c303d425-b0e0-4fd9-ab11-b40e40221203 I deactivated German language, but still crashes from time to time. I also got crashes in Google Chrome with errors I couldn't find anywhere. Maybe I have some kind of RAM issue?
bobhund are you still crashing?
I don't see any crash reports in the last three months. https://crash-stats.mozilla.org/signature/?product=Thunderbird&signature=memmove%20%7C%20T1_Get_Private_Dict&date=%3E%3D2023-01-09T00%3A12%3A00.000Z&date=%3C2023-04-09T00%3A12%3A00.000Z
Isisombululo Esikhethiwe
The problem is solved. It was a defective SSD. I replaced the SSD and have no more problems.