The pause button on the keyboard doesn't stop the video in Firefox.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works f… (funda kabanzi)

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

Asked by Robert Clave 6 ezinsukwini ezidlule

Last reply by Robert Clave 2 ezinsukwini ezidlule

group email not shown

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received gro… (funda kabanzi)

I've gone into "sort-by" and tried enabling threading. I've tried checking the unthreaded box. Group job related email still just disappears. I can't find received group email in the trash or in the junk. I can't find any evidence in Thunderbird that the group email was received. If I go to a different email tool, there it is. Thunderbird is broken. If I scroll back in time and accidentally scroll past the date of the first group email, there it is. I can't be spending all day scrolling through months to years worth of email just to find out I got a group email from someone today. This is totally unreliable way to find an urgent work email.

Asked by jvank 6 ezinsukwini ezidlule

Last reply by jvank 1 usuku oludlule

Firefox can’t establish a connection to the server at wss://gateway.discord.gg/?encoding=json&v=9&compress=zlib-stream.

I've been trying to connect to discord for a while, left it on for 2 hours and hasnt loaded. when i opened the console log, all it said was "Firefox can’t establish a con… (funda kabanzi)

I've been trying to connect to discord for a while, left it on for 2 hours and hasnt loaded. when i opened the console log, all it said was "Firefox can’t establish a connection to the server at wss://gateway.discord.gg/?encoding=json&v=9&compress=zlib-stream" all over. Please help.

Asked by uyhgjigy 6 ezinsukwini ezidlule

Last reply by uyhgjigy 4 ezinsukwini ezidlule

Thunderbird 115.10.1 – missing folders in the panel after the update

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account sett… (funda kabanzi)

Hi, after upgrading the programs to version 115.10.1 after restarting, all folders in the folder panel disappeared. I still have all accounts visible in the account settings. I attach a screenshot.

I follow someone instructions: Menu icon > Help > More Troubleshooting Information Under 'Application Basics' - Profile Folder - click on 'Open Folder' A new window opens showing contents of your 'profile name' folder Exit Thunderbird now - this is important Scroll down - delete all of the following files.

   folderCache.json
   folderTree.json
   session.json
   xulstore.json 

Start Thunderbird With no results. Thank you for any help.

Asked by Alex Saba 6 ezinsukwini ezidlule

Last reply by Alex Saba 2 ezinsukwini ezidlule

Cant use Tineye- used to work great until yesterday

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). N… (funda kabanzi)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Asked by PocketDan 6 ezinsukwini ezidlule

Last reply by PocketDan 20 amahora adlule

Thunderbird issue

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but do… (funda kabanzi)

I am unable to copy text and paste from body of email in Thunderbird. I was able to in past versions. When I right click after highlighting text all options appear but does NOT allow to copy anything.

Asked by karl70 6 ezinsukwini ezidlule

Last reply by karl70 2 ezinsukwini ezidlule

Repeated freezing/crashes with Firefox browser despite refreshes/new installs

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing… (funda kabanzi)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

Asked by mozillauser1234 6 ezinsukwini ezidlule

Last reply by mozillauser1234 7 amahora adlule

Weird fonts Wing Dings??

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing th… (funda kabanzi)

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing the issue?

Asked by Doug Sooley 6 ezinsukwini ezidlule

Last reply by Doug Sooley 5 ezinsukwini ezidlule

Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried t… (funda kabanzi)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Asked by chcats 6 ezinsukwini ezidlule

Last reply by chcats 6 ezinsukwini ezidlule

Thunderbird email account

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart t… (funda kabanzi)

I have had Thunderbird email account for years and now I have problems getting my emails to come through on a regular basis. I have to shut down my PC and then restart to get emails to come through. What is the problem. Thanks, James Craig Herring

Asked by cherring1 6 ezinsukwini ezidlule

Last reply by cherring1 16 amahora adlule

After moving email from unified to a specific folder, it reappears in unified (and is in the folder)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it… (funda kabanzi)

I can no longer move an email from unified to a specific folder without it bouncing back. If move it to a folder it appears there and If I then delete it from unified, it deletes the email in the folder. Only just started happening. What I want is to be able to move the email to a folder, in order to keep the amount of emails in unified to a manageable level.

Asked by julie95 5 ezinsukwini ezidlule

Last reply by julie95 2 ezinsukwini ezidlule

Contact email address contains "Timestamp" plus a number

I have just set up a new Linux Mint desktop and configured TB for my btinternet email account. Looking at the address book, all the contacts that have appeared in it, co… (funda kabanzi)

I have just set up a new Linux Mint desktop and configured TB for my btinternet email account.

Looking at the address book, all the contacts that have appeared in it, contain "TimeStamp+a series of numbers" before the @ sign of every address.

In the btinternet account contacts, the addresses are as you would expect them to be, without the extra timestamp+number.

Is there a way of getting rid of that, or do I have to edit every address?

Many thanks,

Lee

Asked by lee107 5 ezinsukwini ezidlule

Last reply by lee107 5 ezinsukwini ezidlule

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (funda kabanzi)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Asked by potatokth 5 ezinsukwini ezidlule

Last reply by potatokth 4 ezinsukwini ezidlule

Got an ugly, suspicious popup window today...

Ok-So this popup window popped up when I returned to Firefox. I don't think it's legit and I am wondering how I go about blocking it permanently. I searched the settings … (funda kabanzi)

Ok-So this popup window popped up when I returned to Firefox. I don't think it's legit and I am wondering how I go about blocking it permanently. I searched the settings but didn't see where I could post the URL so that is why I am posting this here.

I copied the URL but I don't want to post it here in case it could do something to someone else's system. But here is the screenshot. Please advise me what I need to do. Thank you! TGIF!

I am on a Mac running Sonoma.

Asked by judytucci 5 ezinsukwini ezidlule

Last reply by judytucci 5 ezinsukwini ezidlule

Why does Thunderbird include the "Leave Messages on Server" for POP Accounts?

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include respon… (funda kabanzi)

I have seen numerous posts on this forum involving the "Leave Messages on Server" option in the server portion of the Account settings. Many of these posts include responders stating that this option does not apply to POP servers.

If this is correct, why does Thunderbird even include this setting for an account that is explicitly designated as a POP server/account? This is an invitation to confusion and misunderstanding; I have been a victim of this. It seems to me to be a no-brainer to change the code to remove this option from these POP accounts.

Asked by Tom Gordon 5 ezinsukwini ezidlule

Last reply by Tom Gordon 2 ezinsukwini ezidlule

Bulk Folder? (migrated my email from cox to yahoo servers)

I just migrated my email from cox to yahoo servers. The cox.net domain is retained. I had never seen a "bulk" folder with my other domains and was having problems with e… (funda kabanzi)

I just migrated my email from cox to yahoo servers. The cox.net domain is retained.

I had never seen a "bulk" folder with my other domains and was having problems with emails being sent there.

I deleted the bulk folder and it moved to trash but cannot actually be deleted. I also re created a bulk folder. see pic.

Now emails are still going to the bulk folder that is in trash.

Is there any way to fix this?

Thanks

Asked by thessick 4 ezinsukwini ezidlule

Last reply by thessick 2 ezinsukwini ezidlule

Cannot add Search Engines to Firefox

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596. However when … (funda kabanzi)

I am trying to add custom search engines to Firefox. I have tried the steps given in the forum thread https://support.mozilla.org/en-US/questions/1212596.

However when I try to go and add the search engine as per the article given above I do not get the option. Please see the attached screen shot for more details. I do not want to add an extension or a plugin, but just manually have the option of adding search engines.

Asked by ixian 4 ezinsukwini ezidlule

Last reply by ixian 4 ezinsukwini ezidlule

Copy-paste from LastPass Extension in Firefox through AnyDesk pastes nothing

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find … (funda kabanzi)

This is almost surely a "security" or "privacy" design, but it's an error. In Firefox - only (this works fine in Chrome) - if I open the LastPass Firefox Extension, find a Site, and Copy the password, then go directly to an open AnyDesk remote access connection, and Paste (or, lightning bolt menu, Insert from Clipboard), what gets pasted is a single wrong character, NOT the password that IS in the clipboard. (If I paste instead into e.g. a local Notepad window, the actual password gets pasted). I asked AnyDesk support about this, and they confirmed that it's something that Firefox is doing. It shouldn't. Copy is copy. Paste is paste. Why would Firefox do something so that copied text (which just happens to be a password from a password vault extension) pastes wrong when the destination just happens to be a remote desktop client (AnyDesk) to send the password through to complete a login at the remote end? Anyway, how to turn off this wrong behaviour? thank you. (Windows 11 Pro, 64-bit, 23H2, Firefox current - 125.something today, but this has been going on for some weeks at least, AnyDesk version 8 current)

Asked by libove 4 ezinsukwini ezidlule

Last reply by libove 3 ezinsukwini ezidlule

Blue progress bar no longer showing after clicking on download icon in Firefox

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but n… (funda kabanzi)

Some months ago, Firefox stopped displaying the blue progress bar that would normally show once you clicked on the download icon. You still see the usual file info but now the progress bar of the download is gray instead of blue and is extremely hard to see. You have to look closely but in the first screenshot you can see where the shade of gray of the progress bar changes, just under the "6" of the "x86" part of the file name. But if you click on the "show all downloads" link, then the blue progress bar will show as usual for any in-progress downloads in the Library window, as shown in the second screenshot.

It isn't a huge issue but is still annoying when you just want to quickly see the progress of downloads in Firefox. I haven't changed any of the colors in Firefox or in Windows for that matter, I'm currently running Windows 10. All other dialog boxes, windows, etc. all display normally on my system. Just curious if anyone else is having this problem and hopefully a future update can take care of it.

Thanks very much!

Asked by jbb2004g 4 ezinsukwini ezidlule

Last reply by jbb2004g 3 ezinsukwini ezidlule

How can I print all of the sub-folder names.

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty … (funda kabanzi)

Some how I managed to get duplicate folders with many sub folders attached to 2 other accounts. The sub folders do not all contain the same information. Some are empty other contain information I am looking for. I want to print on the sub folder names along with the number of entries so that so that I can copy/consolidate the non empty sub folder back to their original location. The sub folder list is very long. I work better with hard copy as opposed to flipping screens. Any time I tried to print the sub folder list, it printed all of the contents.

Thanks for any help.

Bryan

Asked by canblue 4 ezinsukwini ezidlule

Last reply by canblue 3 ezinsukwini ezidlule