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STILL Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save … (funda kabanzi)

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

Asked by FFoxSync 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Synch not synching my android phone

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything ap… (funda kabanzi)

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything appears honky-dory but my android phone still doesn't know any of my passwords.

Asked by keith_allen53 5 izinyanga ezidlule

Last reply by Benjamin_Minney 5 izinyanga ezidlule

Can't find the sync I need from previous device (specifically "Open Tabs")

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows. So on Tuesday 12/5, I had synched everything--Bookmarks, … (funda kabanzi)

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

Asked by cdeadyjunk 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox not allowing me to sign in, stating cookies and local storage not authorized. I have tried everything!

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried a… (funda kabanzi)

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

Asked by Xander 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

i cant sign in to mozilla vpn. i click already a subscriber enter details and i get qauthentication error

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error. How do i sign in on my laptop and how do i turn it on in firefox? … (funda kabanzi)

I signed up to Mozilla VPN but every time i try to sign in on my pc i get authentication error.

How do i sign in on my laptop and how do i turn it on in firefox?

Asked by d760src 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

SYNC COLLECTIONS from Android Phone to Android Tablet

Hello, It seems you can sync a lot of things between devices. However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections… (funda kabanzi)

Hello,

It seems you can sync a lot of things between devices.

However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections are way more easy to use than the old bookmarks and a real game changer on another Browser.

Will Mozilla be able to get this working? I really want to keep using Firefox for its excellent privacy features and independence!

Thanks for your help and feedback!

Pascal

Asked by limburger1971 4 izinyanga ezidlule

Last reply by TyDraniu 4 izinyanga ezidlule

There is no "Sync and Save Data" option for syncing phone and laptop?

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone… (funda kabanzi)

I have checked both in every option in Settings and under my email address in the Firefox app on my android phone, there is no Sync and Save Data. I want to link my phone to my new laptop but it seems the tech gods wish to prevent me. Can anyone help?

Asked by 26daysofaugust 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Mijn oude firefox account herstellen

Rond 26 november heb ik mijn firefox browser verwijdert niet wetende dat hierdoor mijn bestanden die via firefox waren opgeslagen op mijn google drive niet meer toegankel… (funda kabanzi)

Rond 26 november heb ik mijn firefox browser verwijdert niet wetende dat hierdoor mijn bestanden die via firefox waren opgeslagen op mijn google drive niet meer toegankelijk zijn .

Ik heb een nieuwe firefox account moeten maken echter die kan de verdwenen bestanden ook niet terugvinden.

Wellicht dat mijn oude firefox account van voor 26 november wel de weg weet naar de verloren bestanden.

Kunt er voor zorgen dat mijn oude firefox account van voor 26 november herstelt word?

mogelijke communicerende email adressen :

info@delabre.nl robert.hamar@gmail.com

I


Graag zie ik uw reactie tegemoet.

mvg

Robert Hamar de la Brethoniere

Asked by Robert Hamar de la Brethoniere 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Passwords and bookmarks lost, after reinstall of PC and logon to mozila sync account.

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case. What i did… (funda kabanzi)

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case.

What i did difrently? I loged in with google account instead of email and password on sync page. (from the begining i newer joined my google email with google account in mozila sync service, i always loged in with email and password.) And somehow mozila created new account which is empty ??? If i log out of firefox sync and log in with email and password then i get again redirected to this new firefox sync account which is joined with a google account. How can i get back my bookmarks and passwords? I waited for one hour and password section in browser is still empty and no bookmarks in browser. :(

Asked by Mozila User 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Help me accept Firefox into my life (iOS)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Met… (funda kabanzi)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

Asked by pictoruta95 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (funda kabanzi)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 4 izinyanga ezidlule

Last reply by Tomatoshadow2 4 izinyanga ezidlule

Syncing Firefox browser between computers

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tri… (funda kabanzi)

I am a long-time user of Firefox and recently had to re-install the browser on my Laptop. I have the latest version of Firefox on both my Desktop and Laptop and have tried to sync my Desktop Settings (tabs, bookmarks, etc ) to my Laptop such that when I open Firefox on the Laptop it mirrors what I see on my Desktop, but to no avail.

Asked by dsmatso 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Identifiants et mots de pass perdus

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourq… (funda kabanzi)

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

Asked by Vincent Frances 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule