Unable to sign in to Thunderbird

My contract with Plusnet is due to expire so I renewed it. P would not accept my password as it did not meet their standards. I added a symbol but now I am unable to s… (funda kabanzi)

My contract with Plusnet is due to expire so I renewed it. P would not accept my password as it did not meet their standards. I added a symbol but now I am unable to sign in to Thunderbird. I have checked all my settings which have not changed except the password but still I cannot sign in to get emails. Any help would be appreciated but please reply to my other address... johnnorthend11@gmail.com Thank you, john ranger

Asked by johnr4 3 izinyanga ezidlule

Last reply by BARBARA PACEY 1 ihora elidlule

Why does Firefox 115esr force the Windows version number in User Agent to Windows 10?

为什么 Firefox 115esr 会把 User Agent 中的 Windows 版本号强制设为 Windows 10? 我是在 Windows 7 下使用 Firefox 115.xx.x esr ,不知从哪个版本起发觉 User Agent 中的 Windows 版本号强制设为 Windows 10 ,请问这是为什么? I… (funda kabanzi)

为什么 Firefox 115esr 会把 User Agent 中的 Windows 版本号强制设为 Windows 10?

我是在 Windows 7 下使用 Firefox 115.xx.x esr ,不知从哪个版本起发觉 User Agent 中的 Windows 版本号强制设为 Windows 10 ,请问这是为什么?


I am using Firefox 115.xx.x esr under Windows 7, and I don't know which version of Firefox 115.xx.x esr has forced the Windows version number in the User Agent to be set to Windows 10, why is that?

Asked by DOSforever 5 amahora adlule

Last reply by Agent virtuel 1 ihora elidlule

etwas stimmt nicht

Hallo! Mein e- Mail ist schlecht. Komm immer " Keine Mails gefunden " Bitte Reparieren sie mir mein Mailkonto. Dank im Voraus liebe Grüße Klaus Brunner PS. bin 83 Jahre … (funda kabanzi)

Hallo! Mein e- Mail ist schlecht. Komm immer " Keine Mails gefunden " Bitte Reparieren sie mir mein Mailkonto. Dank im Voraus liebe Grüße Klaus Brunner PS. bin 83 Jahre und schwer Krank.

Asked by Klaus Brunner 2 ezinsukwini ezidlule

Last reply by M Usama 2 amahora adlule

access denied to XFINITY.com

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked wh… (funda kabanzi)

I had no problem accessing XFINITY.com until today. Today, I had to change both my username and password with XFINITY.com. Thereafter, the my mozilla/Firefox asked whether I wanted to delete my password and username with XFINITY.com (and it said that my choice cannot be undone). I clicked "yes," since it was showing my OLD username and password (which I wanted to get rid of). Now, however, Firefox will not allow me to access XFINITY.com, and it shows the following: Access Denied You don't have permission to access "http://www.xfinity.com/sitecore/api/learn/neptune/customer/existing/postauth?" on this server.


Therefore, I'm asking for help to restore my access to XFINITY.com using the Firefox browser. (I use Windows-11 and I use a Dell laptop)

Thanks!!!

Asked by MIKEMCD77 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 amahora adlule

Missing player on Twitch streaming service

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and la… (funda kabanzi)

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and later reinstalled the browser completely - didn't fix the problem. I installed two versions (115.17.0esr and 115.23.1esr) because I thought the problem was an update. Both versions of the browser have a problem. In another browser, this problem is missing, Twitch is working! Operating system Windows 7 Pro SP1. Can you please tell me how to solve this problem?

Asked by Nicolay Yakimov 7 amahora adlule

Last reply by Robby 3 amahora adlule

turn off tiny shopping cart over Firefox icon on the task bar

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started … (funda kabanzi)

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Asked by Carlos F. 15 amahora adlule

Last reply by Ed 5 amahora adlule

Thunderbird 128.10.1esr(32 bit) suddenly stopped displaying emails in the inboxes

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit) I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have myst… (funda kabanzi)

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit)

I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have mysteriously disappeared. I opened it in safe mode and all the emails are there. I followed help suggestions to disable extensions and addons. The emails have not returned to my inboxes but still appear in safe mode.

I am not a techie and find this very challenging.

Please please could someone help me? I would be so grateful. Thank you in advance. email: jj.7@gmx.us Best wishes JJ

Asked by jj.7 11 amahora adlule

Last reply by Ed 5 amahora adlule

Thunderbird for Android problems sending mail via optonline.net began several days ago.

Been using Thunderbird for Android for many months for the email accounts I have with my ISP [optonline.net]. Several days ago sending of emails began failing. Error mess… (funda kabanzi)

Been using Thunderbird for Android for many months for the email accounts I have with my ISP [optonline.net]. Several days ago sending of emails began failing. Error messages appearing in my Android Notifications say, "Failed to send some messages" "Sender refused". This is happening on all 4 of the devices my wife and I use. 2 phones and 2 tablets. Optimum is blaming Thunderbird. Thunderbird is still working fine on my Windows computer. It seems that all info regarding turning on Troubleshoot mode is referring to the Windows version as I can't find the "Help" menu item in the Android version anywhere. I have reconfigured the accounts in Thunderbird multiple times. The setup of SMTP always seems to end clean with a message of "Settings saved". It seems to me that Thunderbird is getting some error code from my ISPs mail server and I am hoping to have some more info to share with their tech support. The version if Thunderbird for Mobile we are on now is 9. I noticed that version 9 was just released on 5/5/2025. Not sure when exactly version 9 was pulled down to my devices. My phone is Android version 10. My tablet is Android version 14. Both are having the same exact issue.

Asked by Karl Schmitt 15 amahora adlule

Last reply by Wayne Mery 5 amahora adlule

Thunderbird setup - cannot access old messages in inbox

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration a… (funda kabanzi)

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

Asked by ecdmed 1 usuku oludlule

Last reply by Scooter 6 amahora adlule

How to totally remove Thunderbird from Windows 11 in order to get a clean install

I am having trouble with trying to completely uninstall Thunderbird. I need to get back to a clean install because every time I just uninstall all the email accounts come… (funda kabanzi)

I am having trouble with trying to completely uninstall Thunderbird. I need to get back to a clean install because every time I just uninstall all the email accounts come back into the new installation, and I must have a clean install to get one of my emails to work sending emails. I have tried just to use the Windows Add or Remove programs but that does not get rid of all the files. Any help? Thanks

Asked by Danny Martin 14 amahora adlule

Last reply by Scooter 6 amahora adlule

I can not sync my firefox for android after I changed my password

Hi, I changed my password in my Mozilla account and now I can no longer sync my firefox for android. I scan the QR code and on my android screen proceeded normal and as… (funda kabanzi)

Hi,

I changed my password in my Mozilla account and now I can no longer sync my firefox for android.

I scan the QR code and on my android screen proceeded normal and asking me to confirm but in my desktop I get an error.

"General application error Something went wrong. Try again later."

I also tried in safe mode with no luck.

What to do now?

Asked by Michalis 17 amahora adlule

Last reply by jonzn4SUSE 7 amahora adlule

Cannot access google.ca

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com … (funda kabanzi)

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com

Asked by Ham 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 8 amahora adlule

Account received from is different that account sent from

Please, I need help. Bear with me while I describe the problem. Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time… (funda kabanzi)

Please, I need help. Bear with me while I describe the problem.

Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer.

Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>.

This has been going on since the latter part of last year.

Asked by rdbrown58 4 izinyanga ezidlule

Last reply by RB2124 8 amahora adlule

Back up

Please could you tell me if you provide cloud software i have been using uou for 13 years so don't want loose my files. [edited] @nationwidegutters.ie And [edited] @nati… (funda kabanzi)

Please could you tell me if you provide cloud software i have been using uou for 13 years so don't want loose my files. [edited] @nationwidegutters.ie And [edited] @nationwidegutters.ie

Thanks will pay you for setting this up no problem at all

Regards

Michael

Asked by michael23 15 amahora adlule

Last reply by Scooter 8 amahora adlule

cast to tv icon

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as… (funda kabanzi)

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

Asked by Suresh Balaraman 4 izinyanga ezidlule

Last reply by mickc66 9 amahora adlule