Yonke imikhiqizo Isithangami Sokwesekwa

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

Firefox just will not print anything at all. I have tried all the suggested fixes; everything else on my computer prints fine to either directly connected printers or to network printers. The 3 other computers on my home network all print to all printers from Firefox. I have deleted Firefox and reinstalled I have deleted all printers and reinstalled When I do try to print with the print queue open, the file spooling briefly splashes up and disappears quickly. If I download a PDF from the web, it will not print from within Firefox, but will print from Acrobat or Nitro I have changed antivirus from Eset to Webroot anywhere. No improvement and in between with no Antivirus, Firefox would not print. Any thoughts, as I had to change browsers and I want to get back to Firefox? Help!!

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.

I got this error message and don't know what to do with it. All the other subs under gmail (sent, all mail, etc) are fine. No current inbound gmail displays under "inbox," though it does in "all mail." While checking by using gmail app, everything seems fine. How can I reopen or repopulate my inbox? Thanks.

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always.

If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue?

I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request.

If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Today, most of messages have suddenly disappeared from my TB inbox, leaving only the most recent 105 out of approx. 18,000. I have not performed any operations (compacting, archiving...) that could have caused this.

I immediately invoked the 'Repair Folder' command, which did not resolve the problem. Further investigation revealed that the 'Inbox' file ('Profiles' folder) actually contains only 105 messages - seems like the 'Repair Folder' truncated the file!

Fortunately, all the messages are still on the server. My question: Is there a method to 'force' reloading of the missing messages?

Thanks, Ray

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

As stated in the question, messages older than 1000 days are not deleted (this is a POP server). This is on my Desktop which is my primary PC. I also have a laptop using Thunderbird with "Leave messages on server" but with neither option (Number of days or Until I delete them) checked. The purpose of the laptop settings is that since it is not my primary PC I don't want it to delete anything from the server.

I did quite a few searches and the closest thing I found was another user who had migrated to Thunderbird after using another mail client for years, and it sounded like after they installed Thunderbird, they imported their old emails from the old client and then began using Thunderbird. The explanation they got was that any emails that had not been downloaded from the server by Thunderbird would not have a download date in Thunderbird and would therefore not be subject to the "older than xxx days" setting. That scenario doesn't apply to me because I have been using Thunderbird exclusively for at least 5 years, so all emails on the server that are less than ~1825 days (5 x 365) were downloaded by Thunderbird. All emails older than 5 years have long since been deleted from the server manually.

Either I am misunderstanding the "For at most xxx days" setting or something is not working properly.

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Hi,

Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer does that on it's own when opening and downloading the latest.

Any suggestions to get it back to normal operating condition?