• Kusonjululiwe

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (funda kabanzi)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 1 isonto elidlule

Answered by R_Welsh 1 isonto elidlule

  • Kusonjululiwe

Firefox opens a new "error" tab every time I click on something

Hello, sadly I have the problem since a few days that firefox opens a new tab with the same error every time I google something or click on a new page/subpage etc. The UR… (funda kabanzi)

Hello, sadly I have the problem since a few days that firefox opens a new tab with the same error every time I google something or click on a new page/subpage etc. The URL on the error page is all the time "https://0.0.0.1/" mentention of course a page loading error. I don't know why firefox keeps oppening new tabs with this URL. I allrady tried to use the clearing function and even reinstalled the software, nothing worked. Maybe somebody can help me solving this problem, it is very annoying to have multiple new error-tabs per minute in a normal work flow. Thanks and best regards, Thomas

Asked by Thomas12345 1 isonto elidlule

Answered by zeroknight 6 ezinsukwini ezidlule

  • Kusonjululiwe

Resetting Thunderbird after Cox.net e-mail has transitioned to Yahoo.com e-mail

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still… (funda kabanzi)

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still work, but are processed through pop.mail.yahoo.com.

It is my turn to be transitioned and I have been successful in doing so to the extent that I can send and receive using my address(es) ...@cox.net through Yahoo web mail and on my Samsung phone. I have not, however, been successful in either sending or receiving mail using Thunderbird on my desktop.

I have been successfully using Thunderbird with POP settings for years with four different cox.net addresses. [I'm currently just trying to get two of them working -- unsuccessfully.]

I am using Windows 10 on a Dell desktop. I am using Thunderbird 115.9.0 (32 bit). I have reset the POP and SMTP settings as directed by Yahoo. One of the errors I receive is: "Error with Account .... Sending of password for ...@cox.net did not succeed. Mail server pop.mail.yahoo.com responded (SYS/TEMP) Server Error - Please try again later." It then asks me to retry or enter a new password. I have checked the passwords saved by Thunderbird and they are correct.

I suspect, that with all the Cox accounts being newly routed through Yahoo servers that I am not the only Thunderbird user experiencing this problem. Does anyone have any suggestions? Is it likely to help if I uninstall and reinstall Thunderbird? Would I loose all my mail, etc. if I did that? [I did the delete and add account in my phone and that was successful, but I wasn't concerned about losing mail there as it is all on my desktop.]

Thanks in advance. billb1111

Asked by billb1111 1 isonto elidlule

Answered by christ1 1 isonto elidlule

  • Kusonjululiwe

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (funda kabanzi)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Asked by ETERNALVOID 1 isonto elidlule

Answered by James 1 isonto elidlule

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (funda kabanzi)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 1 isonto elidlule

Last reply by cor-el 4 ezinsukwini ezidlule

use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (funda kabanzi)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 1 isonto elidlule

Last reply by christ1 6 ezinsukwini ezidlule

  • Kusonjululiwe

Thunderbird suddenly cannot login to hotmail server - sometimes!

Hi. I have used Thunderbird for a long time. I have never had a problem accessing my hotmail account for emails. Overnight Thunderbird now posts error message boxes when … (funda kabanzi)

Hi. I have used Thunderbird for a long time. I have never had a problem accessing my hotmail account for emails. Overnight Thunderbird now posts error message boxes when trying to login to the hotmail server. It reports incorrect username or password. Neither has been changed by me and comparison with Eset Password Manager shows them to be correct. I can login to Outlook online using the same login credentials an get my emails that way. I have also changed my Outlook hotmail password while logged in in my browser and updated everything on the PC to match of course.

I have massaged the server Settings for hotmail and have had the system working again, for a while. Twice I have reset the settings to a different server and back again and that seems to clear the problem for a while. Then the error messages switch on again consistently. At this moment using "File" -> "Get New Messages For:" -> "Hotmail" works without any problem and the automatic scheduled checking reports "No messages to download" so it appears to be working. But that is after just coming back to my PC to find a string of failed attempts, each with its own error box, which have appeared since I last "fixed" the problem and assumed it was now fine.

My server settings are Type: POP; Name: pop-mail.outlook.com; Port: 995; Username: same as for browser access (which works); Password: As in Thunderbird's stored passwords matching Password Manager and working browser access.

In my paranoia I have even wondered if I am being locked out by Microsoft somehow. Can anyone suggest what is going on here?

Asked by Bordonbert 3 izinyanga ezidlule

Answered by sfhowes 3 izinyanga ezidlule

Not all emails are showing in inbox

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is… (funda kabanzi)

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

Asked by t51 1 inyanga edlule

Last reply by Matt 1 inyanga edlule

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporiarly fixed it but it went back to double spacing

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double sp… (funda kabanzi)

I want to single space my out going messages. I changed the paragraph setting from body text to paragraph format, this temporarily fixed it but it went back to double spacing

Asked by clint10 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (funda kabanzi)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

  • Kusonjululiwe

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (funda kabanzi)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 inyanga edlule

Answered by Sean Thomas 1 inyanga edlule

  • Kusonjululiwe

what should i enter in 'your login' when adding an existing Outlook email a/c to thunderbird

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info sym… (funda kabanzi)

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info symbol, but it's greyed out.

There are many possible domains, e.g. microsoft.com, office365.com, outlook.com, each with possible 3LDs, and the domain-name of the organisation that provides my account.

The most obvious (MYORGDOMAIN\Roger.Clarke) gets the error-message: > Authentication failed. Please check the username and password. (I checked, and they're the same as I use for a webmail login there).

Leaving it empty gets this error-message: > Unable to log in at server. Probably wrong configuration, username or password. (That about covers the possibilities then ...).

Asked by Roger.Clarke 1 isonto elidlule

Answered by Roger.Clarke 5 ezinsukwini ezidlule

  • Kusonjululiwe

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (funda kabanzi)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Asked by Evan Griffith 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (funda kabanzi)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 1 isonto elidlule

Answered by Laurentiu Marin 4 ezinsukwini ezidlule

Deleting email account: Remove is greyed out

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering erro… (funda kabanzi)

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Asked by Chris 2 emasontweni adlule

Last reply by Chris 2 emasontweni adlule

Trouble setting up mailbox for Thunderbird running inside Microsoft Remote Desktop

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled pri… (funda kabanzi)

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled primary password entry" and then hangs while Sending login information...

Below that warning, it says Password OK but nothing happens beyond there. Unless I stop it, it stays at the Sending login information... stage for 5-10 minutes before timing out.

What is causing this cancelling of primary password entry? (as in nothing I'm doing).

Asked by drgordon 4 emasontweni adlule

Last reply by drgordon 3 emasontweni adlule

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (funda kabanzi)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 inyanga edlule

Last reply by NoahSUMO 1 isonto elidlule

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (funda kabanzi)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule