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Firefox Update 115 (installed today) has caused connection problems

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web p… (funda kabanzi)

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White

Asked by seeekerman 6 izinyanga ezidlule

Answered by seeekerman 6 izinyanga ezidlule

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Unwanted redirects using google search

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the at… (funda kabanzi)

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra

Asked by robbiemcclaran 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Blocked website

Hi I have a website that is being blocked on my friends computer. When I go to the same website it is blocked as well. I have updated the Firefox software but still cant … (funda kabanzi)

Hi I have a website that is being blocked on my friends computer. When I go to the same website it is blocked as well. I have updated the Firefox software but still cant get to the website. It does work on google chrome but I want to use it on Firefox. any help on this?

Here is the website: https://www.microminimus.com

Asked by buzzme 6 izinyanga ezidlule

Answered by buzzme 6 izinyanga ezidlule

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can't delete Adobe Acrobat extension?

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it. I can't remove it in Firefox using the Add-ons Manager, and when… (funda kabanzi)

I can't figure out how to delete this extension: Adobe Acrobat. It's disabled, but I want to delete it.

I can't remove it in Firefox using the Add-ons Manager, and when I try to follow the manual uninstallation steps by going to Firefox

Asked by hannakelsie 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

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Website Searchs No Longer Working

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here… (funda kabanzi)

At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here is an example website: https://www.petsuppliesplus.com/ Their item search box appears to be disabled in Firefox.

I read an older thread on a similar issue and my Firefox Settings for Privacy and Security regarding History are set to Remember All History, so not set to private browsing.

Asked by EddieC43 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

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What are the units for font size in the setttings page?

The settings page just shows a number, but no units as on my laptop's default font settings page. I think that they are pixels, but I'm not sure. I want to set my font si… (funda kabanzi)

The settings page just shows a number, but no units as on my laptop's default font settings page. I think that they are pixels, but I'm not sure. I want to set my font sizes in points, so that the text will appear the same size on my laptop's screen as on my much larger external monitor.

Asked by rparkins 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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Blocked support popup

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website … (funda kabanzi)

Hi, I just discovered something odd. Trying to troubleshoot something with an android app communicating via web and laptop to free up the phone, and the relevant website has a chat popup and Firefox won't open the popup. I added the website to the whitelist and saved, but still wouldn't. Tried troubleshooting mode, but nothing. Switched to Chrome and it works fine. Cleared cookies and cache and restarted Firefox, but still no luck. The website is ExpressVPN.com. Macbook Pro OS10.14, Firefox up to date, version 115.1.0esr (64-bit).

Asked by cleverishmoniker 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

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how to disable automatic redirecting to another version of the same site

Hi, right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian tra… (funda kabanzi)

Hi,

right now, my problem is with this site eyerim.com. I am in Hungary, so when I type eyerim.com into the address bar, I get to eyerim.hu instead, with a Hungarian translation of the homepage.

But I did not ask for effing eyerim.hu, with its shitty or maybe non-shitty Hungarian translation. I want to see the original homepage, but if I type the eyerim.com address the hundredth time I still get eyerim.hu.

Now, to be clear, in this specific case I managed to get around the problem by typing eyerim.com/blog, and voilá. But I don't want to have to look for bypasses, I want Firefox to PREVENT any such automatic redirections. How can I do this?


Thanks

Asked by oblomov987987987 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

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Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens link in BOTH current tab and a new background tab.

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background… (funda kabanzi)

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Asked by garth4 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

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Firefox stuck in attempting to load previously open tabs, at start-up

Every time I open Firefox, my open windows open, as they should, except the front tabs in as many as half of windows get stuck trying to open! The screen is blank, and yo… (funda kabanzi)

Every time I open Firefox, my open windows open, as they should, except the front tabs in as many as half of windows get stuck trying to open! The screen is blank, and you can see the spinning wheel in the tab window above the toolbar. Usually, if I click to stop it, then hit the refresh button, it will finally load the tab. Why can't they all just load, for while they don't, FF will still run up nearly all my RAM, maybe trying to load takes more juice. I don't know, but it's not supposed to be doing this. Opening tabs if a pretty fundamental function of any browser...

Asked by StevenCee 6 izinyanga ezidlule

Last reply by StevenCee 2 izinyanga ezidlule

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Can't Delete Firefox Account

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that w… (funda kabanzi)

I've been trying to delete this very account for about 20 minutes now to no avail. I have a separate account, but want to associate it with this email and can't do that while this account exists. Every time I try to delete this account, it tells me that I've entered the wrong password. I have changed the password twice now with the same results, even given an extremely simple password. I'm hoping there's a nuclear option or something.

Furthermore, I'd like to express how displeased I am that this is my only recourse. Really wish I could get help from Mozilla staff instead of posting on a forum and hoping. That would probably get this solved much more quickly.

Asked by qscubillo 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

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update

While I was doing my banking I got an error message saying I was running an older version and needed to update my browser. When I updated to the latest version of Firefox… (funda kabanzi)

While I was doing my banking I got an error message saying I was running an older version and needed to update my browser. When I updated to the latest version of Firefox all my bookmarks and passwords got dumped. All of them. I can't find a previous profile to reinstall anywhere or an option to install a previous version. How do I roll this back?

By the way: I AM NOT HAPPY RIGHT NOW!!!!!

Asked by rdcook 6 izinyanga ezidlule

Last reply by smithjessica1080 6 izinyanga ezidlule

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Bookmarks gone. Backup is empty.

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I ha… (funda kabanzi)

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I have another laptop and airdropped the backup file to that laptop to see if I could get the bookmarks back on firefox on there. It worth pointing out that firefox was not updated on my other laptop. When I tried to restore on the other laptop is erased the few bookmarks I had there but didnt give me the missing ones. So now I have 2 computers with no bookmarks.

Please help! Tried to restart , shut down, multiple times and nothing is working.

MacOS 10.13.6

Firefox updated to : 115.1.0esr (64-bit)

Asked by nohocondo 6 izinyanga ezidlule

Last reply by nohocondo 6 izinyanga ezidlule

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unable to acess our yahoo email, and are being sent to a help for pay number to restore email. Wife and I have used tha yahoo mail since inception. is this a scam?t

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies acces… (funda kabanzi)

need help accessing our email on yahoo. after answering the security question, in which town was your father born in, it staes that it is the wrong answer, denies access to email and refers us to a pay for help number to restore email. I believe it to be a scam. any way that Firefox can help? If you try to send a message, we can not open our email. therein is the problem.

Asked by larryberube 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

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stop searches in URL bar

I have Firefox 115.1.0esr. Google is my home page. When I search for things I want to ONLY use the Google bar. I DON'T want to start typing and have the URL bar start to … (funda kabanzi)

I have Firefox 115.1.0esr. Google is my home page. When I search for things I want to ONLY use the Google bar. I DON'T want to start typing and have the URL bar start to fill in. See screenshot, I've unchecked what I think should allow only the Google bar to fill in and search. But it's still going to the MAIN URL bar above. Please help me fix this, it's driving me crazy!!!!!

Asked by ShaunTru6 6 izinyanga ezidlule

Answered by Terry 6 izinyanga ezidlule

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chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (funda kabanzi)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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firefox certificate invalid at Xfinity online.

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log i… (funda kabanzi)

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

Asked by checkbox73 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Is there a way to block all non-scrolling sidebars?

I have a neuro issue where these trigger my migraines. And they've become standard web design. I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolli… (funda kabanzi)

I have a neuro issue where these trigger my migraines.

And they've become standard web design.

I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolling animation. That's often enough to navigate pages with narrow sidebars, or with good visual contrast between the sidebar and the content. But it's not enough on pages with extra-wide sadobars and no visual contrast, such as Wikipedia's "Vector" redesign, or the Internet Archive's latest redesign:

https://en.wikipedia.org

https://archive.org/details/texts?tab=collection

I can force Wikipedia into mobile, which helps, but I'm not aware of a similar fix for the Internet Archive, and really need a global fix.

I can get reasonable behavior from the Internet Archive if I reduce the window to about 640 pixels, ... but instead of a non-scrolling sidebar taking 1/3 of the screen, I end up with a non-scrolling desktop taking up 2/3 of the screen!

Asked by MarjaE 6 izinyanga ezidlule

Last reply by MarjaE 6 izinyanga ezidlule