help me

I stupidly deleted Thunderbird and now i lost my addresses ad not sure i can get them back can someone remote and help me with it see this but too complicated for me… (funda kabanzi)

I stupidly deleted Thunderbird and now i lost my addresses ad not sure i can get them back can someone remote and help me with it see this but too complicated for me for me i had a guy from Just answers do it he made a test profile and it took up of space and i saww all sorts of profiles so i thoughtit would work removing it but it did not i removed and lost all profiles

had to totally  uninstall and reinstall  and now  i an not  get it back

Asked by Mary 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

Cannot stream movies on computer anymore

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to con… (funda kabanzi)

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Asked by Shona Browne 1 isonto elidlule

Last reply by James 1 isonto elidlule

Gmail and Google search not loading in Firefox browser on Windows 10 desktop PC

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the w… (funda kabanzi)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Asked by Ferrara 4 izinyanga ezidlule

Last reply by pnosko74 4 izinyanga ezidlule

Upgrading from v78

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would l… (funda kabanzi)

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Asked by hughdorset 2 izinyanga ezidlule

Last reply by Toad-Hall 1 inyanga edlule

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (funda kabanzi)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 3 izinyanga ezidlule

Last reply by Toad-Hall 2 izinyanga ezidlule

Email folders have disappeared

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had… (funda kabanzi)

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

Asked by carahr 3 izinyanga ezidlule

Last reply by Googlethunderbird 3 izinyanga ezidlule

Firefox refuses to work for certain websites; what to do?

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Stand… (funda kabanzi)

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Asked by Sue 3 emasontweni adlule

Last reply by James 1 isonto elidlule

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (funda kabanzi)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 5 izinyanga ezidlule

Last reply by cdsnowdon 4 izinyanga ezidlule

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (funda kabanzi)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Asked by tomcalwriter 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Thunderbird 128.1.1

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces h… (funda kabanzi)

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

Asked by Brian 3 izinyanga ezidlule

Last reply by Wayne Mery 6 ezinsukwini ezidlule

Cannot send outgoing emails after automatic update from 115.14.0 to 128.0.1esp

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working. I am using a Gmail IMAP account The… (funda kabanzi)

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

Asked by Steve Matulick 4 izinyanga ezidlule

Last reply by Liquid Metal Marine 4 izinyanga ezidlule

send e-mail

I am unable to send an e-mail. I can compose an e-mail but the SEND button is not visible. What do I do?

Asked by gnagel 4 izinyanga ezidlule

Last reply by david 4 izinyanga ezidlule

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (funda kabanzi)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 4 izinyanga ezidlule

Last reply by Straggler 1 inyanga edlule

Locate CSS Error Location

My page throws errors in Firefox Nightly such as Expected color but found ‘undefined’. Error in parsing value for ‘background-color’. Declaration dropped. preview.htm:… (funda kabanzi)

My page throws errors in Firefox Nightly such as

Expected color but found ‘undefined’. Error in parsing value for ‘background-color’. Declaration dropped. preview.htm:1:1

and

Expected color but found ‘undefined’. Error in parsing value for ‘color’. Declaration dropped. preview.htm:1:1

The page references ten CSS files besides having dozens of its own CSS declarations. The issue is tha the reference provided to the error (:1:1) does not indicate where I can find the error. That is, I don't know which declaration is at fault. Is there some straighforward way to find the declaration in question?

Asked by andrew121 1 isonto elidlule

Last reply by alex hales 1 isonto elidlule

After closing Inbox, no obvious way to open it again. Not in Menu Bar. (Mac)

After closing the In Box, you'd think there'd be some simple obvious way to open it again. But no. The switch is hidden. Your Help agrees that the switch is nowhere to be… (funda kabanzi)

After closing the In Box, you'd think there'd be some simple obvious way to open it again. But no. The switch is hidden. Your Help agrees that the switch is nowhere to be found in the Menu Bar (as it obviously ought to be), but that it can be found in the Tool Bar.

The Tool Bar is not found in the Menu Bar either (as it obviously ought to be). Short of relaunching the program, what am I to do?

Did the designer of the interface have an addiction to video games? In video games everything is hidden, as though it were FUN to poke around looking. I have never played a video game. They are not fun. They are a waste of time. All commonly used email tools and windows should be accessible under the Menu Bar. Please fix your program. Meanwhile, please tell me how to open the In Box after closing it. Thank you.

Thunderbird 15.5.1 Mac OS

Asked by Richard Benish 1 inyanga edlule

Last reply by Wayne Mery 2 emasontweni adlule

Wrong emails added to a thread

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subje… (funda kabanzi)

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

Asked by yankj49 3 emasontweni adlule

Last reply by PavelkoT 2 emasontweni adlule

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (funda kabanzi)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Outgoing emails

Suddenly, I can't send emails from Thunderbird. I get this message: Sending of the message failed. An error occurred while sending mail. The mail server responded: <r… (funda kabanzi)

Suddenly, I can't send emails from Thunderbird. I get this message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <rbrawer@nyc.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Asked by rbrawer 1 inyanga edlule

Last reply by Toad-Hall 1 inyanga edlule

Password

Hello! I just got a new pc and i want to have my email on this pc but i cant remember my password so is there any way i can change it so i can get into my mail.

Asked by Lillan1337 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule