Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (funda kabanzi)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Asked by J4 and J5 Sync Bookmarks and Add-ons 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Website will not load at all in Firefox

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correc… (funda kabanzi)

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

Asked by bhayden1 1 unyaka odlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (funda kabanzi)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Redid my computer, Reinstalled Firefox. And Profile and Bookmarks were Wiped

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android). I signed in using Authy as the MPA. my account came back as blank. … (funda kabanzi)

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android).

I signed in using Authy as the MPA. my account came back as blank. I thought wierd. Then signed in again to my phone, It was also blanked, even though it showed previous website visits than no longer were in the profile.

I know have one device (Chrome book). with a complete profile and book mark list, along with passwords etc. Dont wanna sync, as it will wipe that as well. How can I get it to populate correctly.

From Chrome to Android etc.

Asked by Steve 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Need help recovering password in Firefox. I "updated" the password, I need the previos password not the updated one?

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whate… (funda kabanzi)

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whatever even though the new login failed because it was the wrong password-- so I clicked Enter, thus erasing my previously saved real password for this website. Now I can't get into the account because I don't have my password.

Additionally, I entered the wrong EMAIL so I can't even click "forgot password" to get a recovery email, and I can't change my password without entering my current password.

Is there a way to recover this data? Again 1. Made an account with password- saved with firefox 2. Tried logging in, entered wrong pass , pop-Up showed 'update password' fast, I clicked enter 3. Now my password is gone.

Hope someone can help me Thanks

Asked by yomama1643 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox cant play h264 or 5 videos.

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail. i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg … (funda kabanzi)

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail.

i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg installed.

i use biwarden, sponsorblock, ublock origin, stylus, google container, youtube shorts block and some custom css.

i am running a system with an i3 10105f, an rx 6600 and 16gb of ram.

firefox is installed with the version off of the firefox website.

reinstalling it worked briefly, but it broke again after a little bit of time.

i am sorry if i did not provide adequate information.

Asked by Blisterexe 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

password

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the o… (funda kabanzi)

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

Asked by d 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (funda kabanzi)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 1 unyaka odlule

Last reply by JibeddyHibeddy 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmarks aren't saved as URLs instead of the site header.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a speci… (funda kabanzi)

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Asked by evan.baumel 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozilla Firefox Support Forum: Stay Signed In option?

Greetings, all: I have made a feedback few times for this forum here, to have a Stay Signed In option. Every so many minutes, I get to be signed out, most probably, as … (funda kabanzi)

Greetings, all:

I have made a feedback few times for this forum here, to have a Stay Signed In option.

Every so many minutes, I get to be signed out, most probably, as a security measure. This then requires me to log in each time, which is not all too bad, but still a bit annoying.

A "Stay Logged In" or "Keep Me Logged In" option is a normal thing on nigh all sites, it would be lovely to have it here as well?

Thoughts?

Kindest regards: Ben

Asked by dtm_samurai@hotmail.com 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

High CPU Usage after logged into SYNC, even with just ONE TAB open.

Hey people! Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performanc… (funda kabanzi)

Hey people!

Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performance, troubleshoot mode, etc.

New installation. Worked fine. Logged into Firefox Account for Sync. Since then, High CPU usage even with no tabs open. No clue why.

This is the profiler report: https://share.firefox.dev/3Khzq1C

Still stuck on 35%-50%-60% CPU usage with just one tab. And just a new blank tab!

The profiler report, if can be decoded in laymen terms, as to what activity is causing so much CPU usage, will be of immense help.

Asked by sharwanr 1 unyaka odlule

Last reply by HfR 1 unyaka odlule

  • Okugcinwe kunqolobane

HOW do I get Website and search input box on to the MENU bar where it used to be?

10 days ago firefox downloaded a new version. I thought I was selecting an update, but I got a Second version of Firefox. After backing up bookmarks, I deleted all of the… (funda kabanzi)

10 days ago firefox downloaded a new version. I thought I was selecting an update, but I got a Second version of Firefox. After backing up bookmarks, I deleted all of them and put another "new" version 64 bit. The website/search bar used to be on the menu Bar which I keep open all the time. These were at the top of the window. I also had a search bar at top, all the way to the right as facing it. NOW I can't seem to get the website input off the Bookmark toolbar and up to the top. I was able to get the separate search input box? What am I overlooking and I am think there is something easy I am missing. Pictures or a description of steps is helpful; I can't find a solution. MOZILLA didn't restrict placing this website box on the top menu bar, did they?

Thanks. Picture of browser is attached.

matthew

Asked by Matthew Kohm 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

pages freeze on Amazon Prime Video and Netflix and CNN linked page

...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pa… (funda kabanzi)

...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pages freeze at the same time ... Amazon chat was open in separate page and the chat page froze as well. ...the same with Netflix ...the same with video pages accessed by clicking on link in CNN news items I do not get an error message ... just total freeze.

Neither Malwarebytes nor Norton think it is a virus.

Firefox has been my standard for years, but today an Amazon customer service rep suggested I try Chrome to access the Prime video site. CHROME WORKS. I therefore conclude there is a glitch in Firefox. Note that I clear all cookies after every internet session with the CCleaner program.

Why are my pages freezing? Can you suggest a fix?

Asked by san.cris.expat 1 unyaka odlule

Last reply by TechHorse 1 unyaka odlule

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Your latest update has rendered many sites unreachable

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my def… (funda kabanzi)

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my default browser. I'm about to switch to something else permanently because you've made it a total pain in the ass to use.


FIX IT!!!!!

Asked by machinemessiah77 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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2 firefox browsers are on pc

Dear Reader: HELLLLLLLP! I loaded Firefox yesterday using Firefox Installer.exe The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Fi… (funda kabanzi)

Dear Reader:

HELLLLLLLP!

I loaded Firefox yesterday using Firefox Installer.exe

The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Firefox\firefox.exe" This has my bookmarks and personalizations, and is synched with the Firefox on my Tower computer in another room

Now my laptop has another Destop Icon Target "C:\Users\FEDER\AppData\Local\Mozilla Firefox\firefox.exe" This firefox browser is new and has none of my bookmarks and personalzations. It is not synched.

My Apps shows only 1 Firefox installed, and it will not uninstall.

How do I remove both of these firefox browsers, remove firefox from Installed apps, so I can load a clean version?

This is frustrating.

Asked by John&Mary F 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule