Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Need help recovering password in Firefox. I "updated" the password, I need the previos password not the updated one?

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whate… (funda kabanzi)

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whatever even though the new login failed because it was the wrong password-- so I clicked Enter, thus erasing my previously saved real password for this website. Now I can't get into the account because I don't have my password.

Additionally, I entered the wrong EMAIL so I can't even click "forgot password" to get a recovery email, and I can't change my password without entering my current password.

Is there a way to recover this data? Again 1. Made an account with password- saved with firefox 2. Tried logging in, entered wrong pass , pop-Up showed 'update password' fast, I clicked enter 3. Now my password is gone.

Hope someone can help me Thanks

Asked by yomama1643 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (funda kabanzi)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 1 unyaka odlule

Last reply by JibeddyHibeddy 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Website will not load at all in Firefox

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correc… (funda kabanzi)

We have an intranet site that works fine in Chrome and Edge, but does not load at all in Firefox. In Firefox, an authentication dialog appears, but after entering correct credentials, it just re-shows the same authentication dialog after a few seconds. This repeats indefinitely. There is no useful info (and pretty much no info of any kind) in the dev tools. I have tried Firefox in safe mode, with no changes to the behavior.

What steps can I try to debug this problem?

Asked by bhayden1 1 unyaka odlule

Last reply by zeroknight 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox cant play h264 or 5 videos.

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail. i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg … (funda kabanzi)

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail.

i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg installed.

i use biwarden, sponsorblock, ublock origin, stylus, google container, youtube shorts block and some custom css.

i am running a system with an i3 10105f, an rx 6600 and 16gb of ram.

firefox is installed with the version off of the firefox website.

reinstalling it worked briefly, but it broke again after a little bit of time.

i am sorry if i did not provide adequate information.

Asked by Blisterexe 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozilla Firefox Support Forum: Stay Signed In option?

Greetings, all: I have made a feedback few times for this forum here, to have a Stay Signed In option. Every so many minutes, I get to be signed out, most probably, as … (funda kabanzi)

Greetings, all:

I have made a feedback few times for this forum here, to have a Stay Signed In option.

Every so many minutes, I get to be signed out, most probably, as a security measure. This then requires me to log in each time, which is not all too bad, but still a bit annoying.

A "Stay Logged In" or "Keep Me Logged In" option is a normal thing on nigh all sites, it would be lovely to have it here as well?

Thoughts?

Kindest regards: Ben

Asked by dtm_samurai@hotmail.com 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My bookmark icon disappeared and the header format has changed. I can't find any bookmarks. OMG!

Tell me where are my bookmarks and how to get them back. The directions listed are not working. The problem started with horrendous slowness, which I tried to address w… (funda kabanzi)

Tell me where are my bookmarks and how to get them back. The directions listed are not working. The problem started with horrendous slowness, which I tried to address with Troubleshooter. And then layout changed, bookmarks disappeared and on-line fixes are not working. Getting my bookmarks back is rather freaking important. Any productive solutions?

Asked by nemtnhome 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

scrolling don't work!!!

Hello, There is a problem in actual Firefox update with scolling by mousewheele, scolling don't fuction!! It's getting on my nerve and take time to move crolling with cur… (funda kabanzi)

Hello, There is a problem in actual Firefox update with scolling by mousewheele, scolling don't fuction!! It's getting on my nerve and take time to move crolling with curser!! Please fix this problem immediately bevor I switch to other browsesr!!! Thanks

Asked by info8917 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmarks aren't saved as URLs instead of the site header.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a speci… (funda kabanzi)

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Asked by evan.baumel 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My poassword for a site is shown as encrypted password, which i have not supplied please give solution

For some sites, it gives correct english password. But for a personal site, my password is shown as encrypted, which i have not encrypted. The password is shown, but i co… (funda kabanzi)

For some sites, it gives correct english password. But for a personal site, my password is shown as encrypted, which i have not encrypted. The password is shown, but i could not understand why it shows as encrypted with alpha numerical numbers. how do i turn that to english and keep this as a password. I have never supplied encrypted characters. please give me solution . Does the firefox auto encrypt why it is not user friendly then

Asked by jrj 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to customize about:newtab (using a wallpaper)?

Hello, today I wanted to replace the "about:newtab" background with a picture. I've already tried a lot like creating an extension, and adding the chrome folder with "us… (funda kabanzi)

Hello, today I wanted to replace the "about:newtab" background with a picture.

I've already tried a lot like creating an extension, and adding the chrome folder with "userChrome.css" or "userContent.css" but I haven't had any luck whatsoever.

Could you help me in any way?

My preferred way would be through an extension to share it with my friends.

I already thank you in advance! :)

Best regards, Leon

Asked by Leon 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (funda kabanzi)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (funda kabanzi)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 1 unyaka odlule

Last reply by Demozilla 1 unyaka odlule

  • Okugcinwe kunqolobane

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (funda kabanzi)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't load Netflix with version 111

Have been unable to fully load Netflix since the update. Get partial loads which do not work. What loads is a few lines to a few dozen lines of movies. Not a techie. … (funda kabanzi)

Have been unable to fully load Netflix since the update. Get partial loads which do not work. What loads is a few lines to a few dozen lines of movies. Not a techie. Can anyone help?

Asked by wlfmn 1 unyaka odlule

Last reply by ysfff 1 unyaka odlule

  • Okugcinwe kunqolobane

Downloading an wmc file

I want to download rather than play an .wmv file. I cannot find where the setting is that causes firefox to play the file rather than download it. Additionally my firef… (funda kabanzi)

I want to download rather than play an .wmv file. I cannot find where the setting is that causes firefox to play the file rather than download it.

Additionally my firefox is apparently set to let my organization control my settings. I have not organization even though this appears to be limiting what I can do with some settings. how do I change this?

Asked by jlp4me 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with removing "other Bookmarks

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing … (funda kabanzi)

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing the entry from true to false. The item is still flagged as false but, despite restarting Firefox and then Window, the folder is still showing. How do I get rid of this, for me at least, unnecessary folder?

Asked by leslie.coxwell 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't find Firefox 12-51/52ESR to be able to view my older Dlink cameras

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearl… (funda kabanzi)

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearly.Which product should I select? I am using a dell laptop with windows 11. 500GB drive so plenty of space to operate.

Asked by mpierce79 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Getting a list of saved logins

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox… (funda kabanzi)

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

Asked by cmills31 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (funda kabanzi)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule