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A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702

alfieepstein@gmail.com

Hi all,

Sorry for asking again, but after reading all the posts here the problem is still occurring.

When I launch Thunderbird, I'm asked for new data (Account Setup), like there is no profile available.

The application seems unable to locate or recognize my existing profile, but the profilefolder exists and its almost 90Gb of data. Should I complete Account Setup windows with my data?

Please help me! Tried with thunderbird -p command to repair or select another profile but with no success !

- installs.ini Default=Profiles/xxx.default Locked=1

- profiles.ini

Default=Profiles/xxx.default Locked=1 [Profile0] Name=default IsRelative=1 Path=Profiles/xxx.default Default=1 [General] StartWithLastProfile=1 Version=2

User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1 OS Windows_NT 10.0 19045

Thank you !

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Hi! I'm looking for emails in Thunderbird that contain "team energy". Why I get search results which have only "team" or "energy" in their text? How can I search for Mails including "team energie"? For the programmer: Why I get "results" with only one of this words? Why I get "results" with false words ("energy" instead of "energie"? Kind regards and happy search results Hans-Jürgen Dammann

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

I can't send email from comcast.net account. Outgoing server (SMPT) ERROR. Comcast said problem with mozilla. What should password be for comcast smtp://smtp.comcast.net (smtp://smtp.comcast.net)?

Thunderbird latest auto-download version Windows 10 22H2 Mozilla Crash reports sent a few minutes ago.

After deleting around two thousand inbox messages last night, TBird crashed during the compacting cycle. I have not cleared the trash folder.

Several attempts to restart it have failed. Each time I am asked if I want to compact, I click Remind Me Later, so as not to further complicate startup.

The window opens and I can see the menu, tab and filter bars. Tabs have no text. The message window is blank, with no column dividers

The status bar freezes while looking for new messages on one of the account servers, and the blue progress bar is lit and static.

I cannot access any menus, all controls are non-responsive.

Task Manager shows CPU & Memory activity (they are not static). See images.

I know the compact cycle take take time. It's been at about 21 hours since the deletions.

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I close the window and switch to a different app. If I let Thunderbird run in the background for a while, the processor gauge (iStat Menus) will indicate that Thunderbird is using more than 100%, typically about 120-130% cpu usage. As soon as I switch back to Thunderbird (click on it in the Dock), the processor usage drops way down to normal (about 2%) and will stay that way as long as Thunderbird stays in the foreground as the active app. If I close the window and switch to the Finder or Firefox, Thunderbird will eventually start overusing the CPU again. It doesn't happen immediately... probably about 20-30 minutes of being idle in the background.

I've got Thunderbird set up to check one Gmail account. Nothing else. I used to have a different email account, but removed it.

Checking the logs in Console hasn't been helpful thus far. High Sierra seems to flood the logs with unrelated information.

I've noticed this issue for several revisions. I kept hoping that the next update would fix things. No such luck as of 115.8.1. Anyone have ideas how to fix this?

Edit 2024-03-14: I changed the subject to indicate that the problem occurs when the window is closed. It has nothing to do with being in the background vs. foreground.

What does repair folder actually do?

A search online gets answers like 'it rebuilds the index', but that's not very explanatory. Does it recreate the index by looking at the folder contents or by going back to the server and downloading emails again?

After a couple of odd things happening (emails appearing in the web version of Gmail, but not in my Thunderbird Inbox), I decided to repair my Inbox. It's an IMAP account with Gmail, and has got over 700 messages in it (yes I know, time for a clear out...).

Thunderbird went slow for quite a long time (like half an hour at least), and messages kept flashing up in the status bar at the bottom saying stuff like "Downloading message 237 of 700". When clicking on messages with large attachments, while the repair was apparently still underway, the messages took some time to load, though they seem to be about normal now.

Was it really downloading emails? I ask, because I have some archive folders MUCH bigger than the Inbox, and would like to know what to expect if I have to repair other folders.

For info: Thunderbird 91.11.0 (64-bit) running under Linux Mint 19.1

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change.

I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

I'm going to ask this question again. Has anyone seen this? If so, what does it mean? When attaching a pdf or other file to an email, I can't open it to check it before sending.

C:\Users\***\Desktop\*****.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

What is a helper application and how do I fix this?

Thank you

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?