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macOS - 115.10.1 (64-bit) Keeps being non-responsive

So running thunderbird 115.10.1 (64-bit) and more and more issues: the app keeps getting non-responsive for long period of time, to fix this I have to force quit the … (funda kabanzi)

So running thunderbird 115.10.1 (64-bit) and more and more issues:

  • the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
  • at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

Asked by breon 2 amahora adlule

too much lag

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especiall… (funda kabanzi)

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especially when deleting multiple. I can hit the delete button several time & have to wait several seconds for it to finally catch up. This has been happening for a few months now & is getting worse. Sometimes the pictures in the message load one at a time. It was working right, then one day it started lagging & hasn't been right since.

Asked by Melodie 2 amahora adlule

Slow Performance for Years

Just switching between inboxes can cause up to a 10 second delay with Thundebird "not responding" with the spinning wheel. It has been like this for the last few laptop… (funda kabanzi)

Just switching between inboxes can cause up to a 10 second delay with Thundebird "not responding" with the spinning wheel. It has been like this for the last few laptops I've had and through all the updates and I am getting ready to call it quits. I did a performance recording of me just clicking through the different folders and then it locks up on one. You can see it here https://share.firefox.dev/3WlrRi9

I am using a primary gmail imap account, an office 365 imap account, and another imap account from an ISP.

On Win 10 LTSC, CPU: 16 x 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz @ 2304 MHz 10240 KB Cache, MEM: 65277 MB, 60% (39120 MB) free, GFX: NVIDIA GeForce RTX 3080 Laptop GPU 16192 MB

Asked by Mibix 4 amahora adlule

Folders Repeatedly Corrupting - Any Solution Beyond Repairing?

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a differe… (funda kabanzi)

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

Asked by Toolworker 9 amahora adlule

Last reply by christ1 5 amahora adlule

Lags whenever I tried to use Web Developer Tools

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for t… (funda kabanzi)

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Asked by mark_vincent_16 22 amahora adlule

Last reply by cor-el 6 amahora adlule

How to purge Offline Messages

A while ago, I had to work offline so I had TB download my Gmail account messages. Now I no longer want these messages to be stored locally, because the Thunderbird fold… (funda kabanzi)

A while ago, I had to work offline so I had TB download my Gmail account messages. Now I no longer want these messages to be stored locally, because the Thunderbird folder is up to 10Gb, so I unchecked the box in Synchronization for 'Keep messages in all folders for this account on this computer'. I was hoping the TB would subsequently purge the offline folders, but apparently not. Is there a way to clean out the folders without affecting my online Gmail folders as in Inbox and Sent folders?

Asked by romainroad 1 usuku oludlule

Last reply by david 9 amahora adlule

Connection to azure cognitive service failed with Firefox

Firefox can’t establish a connection to the server at wss://centralindia.stt.speech.microsoft.com/speech/recognition/interactive/cognitiveservices/v1?language=en … (funda kabanzi)

Asked by Fauzan ahmad 10 amahora adlule

Last reply by zeroknight 9 amahora adlule

Inbox wiped when/with some sx4wo2e5.default-release ?

Using 115.10.1 and POP on Windows 10 Pro (v. 22H2) with just the Windows built-in virus protection enabled (but App or Browser Control is disabled). Platform seems stable… (funda kabanzi)

Using 115.10.1 and POP on Windows 10 Pro (v. 22H2) with just the Windows built-in virus protection enabled (but App or Browser Control is disabled). Platform seems stable, no evidence of nefarious services noted in task manager.

Realized the emails in InBox from a couple of days ago (and going back decades) were blank or had mismatched headers to content. Figured an index problem. Ran the Repair under 'InBox' folder Properties, and only a few of the most recent emails remain - all duplicates of which I had sorted into other folders.

All the other folders are fine - just my InBox got wiped! Looked in the Thunderbird folder under profiles and saw the above captioned with a time-stamp that captures the approximate time this went down - occum's razor. I did not initiate any update to Thunderbird.

Walking on eggshells and very nervous, we're talking thousands of emails, what is the recommended recovery of the InBox (after I attempt to backup what I have left). Thanks!

Asked by fpreckel 9 amahora adlule

Cursor speed is insanely slow only in Firefox

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm us… (funda kabanzi)

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm using a USB trackball mouse. This is only affecting Firefox; no other applications have this issue. Using Windows 10.

Here's what I've tried so far:

  • Restart Firefox
  • Started Firefox in Safe Mode
  • Restart computer
  • Create a new profile in Firefox
  • Check my mouse's firmware
  • Try a different mouse

There was another question about this years ago, but the accepted answer about accidentally enabling a Windows accessibility feature doesn't say which feature it is or how to disable it (if that's indeed the case). The link also seems to redirect to a generic accessibility page.

Asked by Greyson Niedbalski 2 ezinsukwini ezidlule

Last reply by zeroknight 9 amahora adlule

Firefox hangs when adding or removing monitors

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far. TL;DR - Almost every time I add or remove monitors my Firefox hangs.… (funda kabanzi)

This is a problem I've had for a while and thought it would be eventually fixed, but no luck so far.

TL;DR - Almost every time I add or remove monitors my Firefox hangs.

More context: I use a PC laptop and constantly switch from using just the laptop screen to using just a set of two monitors, with the laptop closed. What I do is, I lock my machine, with Firefox open on the laptop screen, connect the monitors, close the laptop lid, and unlock the machine. That causes Firefox to hang and I'm forced to kill it and open it back again. It usually reopens all tabs without a problem but the issue is pretty annoying.

My current version is 125.0.2 and I'm sure the problem dates from several versions

Asked by Victor 2 ezinsukwini ezidlule

Last reply by zeroknight 9 amahora adlule

firefox does not respond to mouse clicks after update on MacOS

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusabl… (funda kabanzi)

After Firefox updates itself, the restarted browser session is unresponsive to mouse clicks - can't follow links, can't respond to UI dialog boxes, the browser is unusable for practical purposes. It's fixed after another manual restart. This unfortunately breaks all the streamlining Firefox has done to restore the session after an update, because none of that stuff works the same after a manual quit and restart. This is happening on MacOS, and it happens across multiple computers.

Asked by uqrcobgezp 1 usuku oludlule

Last reply by zeroknight 10 amahora adlule

Pages won't load after update

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few min… (funda kabanzi)

After the latest update to 125.0.2 (64-bit) the browser works fine for a few minutes and then pages won't load. It starts working again after a restart [ for a few minutes]. I have cleared the cache & data. Chrome works ok.

Asked by markp13a 1 usuku oludlule

Last reply by zeroknight 10 amahora adlule

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (funda kabanzi)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 4 izinyanga ezidlule

Last reply by zeroknight 10 amahora adlule

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (funda kabanzi)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 1 usuku oludlule

Last reply by zeroknight 11 amahora adlule

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (funda kabanzi)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Asked by Elise Clancy 1 usuku oludlule

Last reply by zeroknight 11 amahora adlule

When replying the cursor is placed in the TO field instead of the text field

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the a… (funda kabanzi)

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

Asked by johnny35 13 amahora adlule

Firefox Debian significantly slower page loads than Chromium Debian

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling … (funda kabanzi)

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

Asked by Samuel (+Uni) 1 usuku oludlule

Last reply by zeroknight 14 amahora adlule