• Ikhiyiwe

Firefox Bookmarks Causing Crash/Freeze/Not Responding

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying … (funda kabanzi)

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Need support for "can't receive e-mails". Previously "mailnews.pop3.0: Socket state is closed - won't send command."

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a … (funda kabanzi)

Is there anywhere to get actual support for Thunderbird? I have no answers to my problem - can't receive e-mails still for a month now. Hoping not to have to change to a different e-mail software.

Asked by brian05 1 unyaka odlule

Last reply by brian05 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Special character option for "generate strong passwords"?

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays re… (funda kabanzi)

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays require one, and VERY few *prohibit* them. I know I can 'substitute' one in there, but I'm VERY lazy! Thanks.

Asked by Conrad 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Thunderbird fundamental failure to function as an e-mail client for a decade.

Thundebird is an e-mail client i.e. send and receive mail over the internet. Over that last decade or so Thunderbird has been making endless upgrades adding pointless ad… (funda kabanzi)

Thundebird is an e-mail client i.e. send and receive mail over the internet.

Over that last decade or so Thunderbird has been making endless upgrades adding pointless additions like Web browsing.

A few days ago I deleted an email account after which, when I re-opened Thunderbird to send an e-mail (i.e. from an E_MAIL client), it searched for the deleted account couldn't find it (gee I wonder why) and then for an "unknown" reason couldn't send an e-mail.

In fact, merely deleting an account has rendered Thunderbird a useless piece of garbage. (Oh sorry, I can still search the internet although I still don't know why I'd use Thunderbird for that?)

So, I looked for help (using a web browser not an email client) on the internet and the only (useless) help was from 2014. (So it's an ongoing fault for a decade.)

My question is this: Why would Thunderbird spend the last decade programming pointless upgrades when you haven't even got to the level of being able to add and delete accounts, send and receive e-mails with YOUR EMAIL CLIENT?

My recommendation is:

Keep the current version of Thundebird as "Thunderbird Plus" (a multifunctional e-mail client that looks impressive and does everything other than sending and receiving e-mails)

AND

Create a new Version called "Thunderbird" that can be used as an e-mail client (that can actually add and delete e-mail accounts, send and receive e-mails that is designed for people who want an e-mail client and not a hobby tool to while away the hours on pointless activities superfluous to an e-mail client.

OR

Before adding another pointless upgrade to the current version, fix it so it functions as an e-mail client (unless you'd prefer to retain a major flaw for another decade.)

If this upsets your "free" sensibilities, consider: There's no point in creating something, even for free, if it simply cannot meet its primary function. Thunderbird version one is better than what is provided today (that's why I started using it). Well done the original designers.

Asked by firefox2220 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Email will not connect with gmail account

Thunderbird updated on my system today.....ever since that it will not connect to my gmail account I get a popup and when i click on next i get an error messaging saying … (funda kabanzi)

Thunderbird updated on my system today.....ever since that it will not connect to my gmail account I get a popup and when i click on next i get an error messaging saying

Google 400. That's an error.

"The server can not process the request because it is malformed. It should not be retried. That's all we know"

Everything was completely fine up until this update!

Asked by spkchow75 7 izinyanga ezidlule

Answered by spkchow75 7 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Wrong tab in focus after pulling different tab away

If I have many tabs open, and pull one away, instead of the previous tab saying in focus, it clicks to a different tab. If I have 5 tabs open: Tab1 Tab 2 Tab 3 … (funda kabanzi)

If I have many tabs open, and pull one away, instead of the previous tab saying in focus, it clicks to a different tab.

If I have 5 tabs open:

  1. Tab1
  2. Tab 2
  3. Tab 3
  4. Tab 4
  5. Tab 5

I'm focused on Tab 3. If I pull Tab 5 away, it snaps me into Tab 4 even though I was previously on a different tab.

I think this isn't a bug but not desired?

Asked by Avaviel — 6 izinyanga ezidlule

Answered by Avaviel — 6 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

[Linux] All sessionstore settings except "max tabs undo" are completely ignored on reboot

No matter what I do to firefox to try and prevent it from restoring my session on reboot (which is the behavior I would *least* prefer, I'd prefer if firefox refused to l… (funda kabanzi)

No matter what I do to firefox to try and prevent it from restoring my session on reboot (which is the behavior I would *least* prefer, I'd prefer if firefox refused to launch at all and required me to manually delete all the session files before I'd want it to restore my session automatically) It """""helpfully""""" brings my window back up with every single tab and window I had open before I *****restarted my computer*****.

All I want is for firefox to open with a fresh session *every single time I open it*. I never want sessionstore to ever work at all in any circumstance whatsoever.

Asked by ctrentsj 1 unyaka odlule

Answered by ctrentsj 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

the hourglass icon comes on whenever I click anywhere in the inbox. (win7)

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It i… (funda kabanzi)

the hourglass icon comes on whenever I click anywhere in the inbox, and the program makes me wait too long. This is a new problem with the so-called new thunderbird. It is not an improvement; it was made worse. Please fix this bug. And where it says report a bug, I can't report one.

Asked by ErictheGreen 7 izinyanga ezidlule

Last reply by ErictheGreen 6 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Fonts are horrible on interface. How to change?

I was a happy camper until V115 stuck its ugly nose into my interface. Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye s… (funda kabanzi)

I was a happy camper until V115 stuck its ugly nose into my interface.

Fonts on the interface are absolutely terrible and almost unreadable and cause rather severe eye strain.

I have tried going to Settings->Language & Appearance->Fonts & Colors->Advance and they will not change.

What am I missing.

I noticed that New Times Roman wasn't available as a font. What gives?

Asked by 1st Armored Division (1971-1973) 6 izinyanga ezidlule

Last reply by Wayne Mery 3 emasontweni adlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (funda kabanzi)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 1 unyaka odlule

Last reply by AliceWyman 12 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

[SOLVED] Firefox account not syncing Gravatar photo

Hi, On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived … (funda kabanzi)

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

  • Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

Asked by Janderson James 8 izinyanga ezidlule

Answered by Janderson James 8 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (funda kabanzi)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 9 izinyanga ezidlule

Answered by Roland Tanglao 9 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (funda kabanzi)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

SMTP server is set up properly, but isn't listed in Saved Logins

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed … (funda kabanzi)

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed correctly, but it doesn't appear in the Saved Logins list. So I can't update its password. How can I get my SMTP account added to the Saved Logins list?

Thanks in advance for your work on this.

Asked by wardwebber@centurylink.net 9 izinyanga ezidlule

Last reply by david 9 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (funda kabanzi)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 8 izinyanga ezidlule

Answered by r.thomas.wright 8 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Potential Security Risk Ahead

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in "Warning: Potential Security Risk Ahead Thunderbird de… (funda kabanzi)

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Asked by yadinf 9 izinyanga ezidlule

Last reply by yadinf 6 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe

How to disable protection, or enable dark mode, for Firefox pages

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protecte… (funda kabanzi)

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protected.

I tried the solution to use bookmarklets, suggested in https://support.mozilla.org/en-US/questions/1350781, but it didn't have any effect (https://sanketmehta7.github.io/DarkMode-JS-BookMark/

If I can't find a solution, I'll just ditch Pocket, and use Google as my first page, or something. Or maybe ditch Firefox, which doesn't seem to think that dark mode is important. I don't like being blinded by the light.

Asked by Jeff Learman 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Daily prompt that "Thunderbird can't update to the latest version" but alredy running latest version

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as o… (funda kabanzi)

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

  • Download and install from "Download Thunderbird" link in notice.
  • Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Asked by srshowers 1 unyaka odlule

Answered by christ1 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe

Wrong Country and Language

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. Thi… (funda kabanzi)

Starting about a week ago, when I use Firefox 124.01 on my Windows 10 PC to visit Ebay, the pages show in Portuguese, and the country shows as Brazil. I'm in the USA. This problem does not occur when I use Chrome, Opera or Edge. Any idea about why this has happened and what I can do to fix it. On Ebay, I can manually change the language and location, but if I close Firefox, the problem returns. I'm using the version of FF that keeps no cookies or history. Thanks

Asked by rmrav48 1 inyanga edlule

Answered by rmrav48 1 inyanga edlule