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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I just installed Firefox and am stuck on the "Choose a profile" page because when I click "Create a profile" nothing happens.

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I just installed Firefox and it is stuck on the "Choose a Profile" page and will not load...frozen. When I click on "Create a Profile", nothing happens. Anyone have any suggestions?

I just installed Firefox and it is stuck on the "Choose a Profile" page and will not load...frozen. When I click on "Create a Profile", nothing happens. Anyone have any suggestions?

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Try to delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

The "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.

See also;