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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Some downloads show up in the downloads window as "cancelled", and although I can resume the download by clicking on the icon, the download doesn't then show up in the target folder--how can this be fixed?

  • Akukho zimpendulo
  • 10 zinale nkinga
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This happens a lot when I try to download and ".exe" file. I first get the window and click that I want to save the file. Then I select the folder to save it to. Then the Firefox download window opens and the file is listed, but it says "canceled". I click the circular arrow (or right click and select "retry"), and the file then shows as downloading in the Firefox download window. But then if I right click on it, the option to open the file or the folder containing it is greyed out, and, if I go to Windows Explorer to look for the file in the folder where it was supposed to be saved, it is not there. (I checked the download help topics and couldn't find an answer to this problem.)

This happens a lot when I try to download and ".exe" file. I first get the window and click that I want to save the file. Then I select the folder to save it to. Then the Firefox download window opens and the file is listed, but it says "canceled". I click the circular arrow (or right click and select "retry"), and the file then shows as downloading in the Firefox download window. But then if I right click on it, the option to open the file or the folder containing it is greyed out, and, if I go to Windows Explorer to look for the file in the folder where it was supposed to be saved, it is not there. (I checked the download help topics and couldn't find an answer to this problem.)