Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

account name or password wrong

  • 4 uphendule
  • 43 zinale nkinga
  • 23 views
  • Igcine ukuphendulwa ngu Gammy61

more options

Sync works.....Never.......... I could create my account, change my password, got my key, and every time I try to sync it says "Incorrect Account Name or Password". I see a lot of questions about this happening, but no fixes. Please Help!

Sync works.....Never.......... I could create my account, change my password, got my key, and every time I try to sync it says "Incorrect Account Name or Password". I see a lot of questions about this happening, but no fixes. Please Help!

All Replies (4)

more options

There was a problem with the Firefox Sync server yesterday that probably caused this issue. Sync should work correctly if you try it again today.

more options

same problem, still evident. date 5 may, 2011. trying to use sync key and get the same error "incorrect account name or password" even though my key and account name are accurate.

more options

It has happened "more" frequently in the last few days, eventually it did come back. Today it is down again and have been more than 6 hours, cannot sync, giving an "unknown error". The only thing I can suggest is wait and see.

more options

My IPhone 4 have problem my account and password more rarite that need to help the programs of my latpot