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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I'm unable to sync Firefox on my Android, it continuously reports that either the user name or password are incorrect, but I KNOW that they are correctly entered.

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I just installed the Firefox mobile Beta to my Android Incredible and am unable to sync it to my desktop and laptops. When I attempt to sync, it reports that either my username or password are incorrect.

I just installed the Firefox mobile Beta to my Android Incredible and am unable to sync it to my desktop and laptops. When I attempt to sync, it reports that either my username or password are incorrect.

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You must use the same Firefox Sync version on all your devices.

Check out also Firefox Sync troubleshooting and tips.