Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My firefox moxilla browser will not connect with my cable internet connection.

  • 1 baphendule
  • 33 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

I am not sure which Firefox product I have installed, it was on my Dell desktop computer when I bought it from dell.com Nov. of 2008, but anyhow it will not open any websites now. It is saying that it is having problems connecting, however my cable internet is working properly as well as my weather bug and my internet explorer? I am currently using a computer at school. I don't know who I should call to receive help. The help option at the top of the browser will not work due to lack of connection to any websites. My email is KatK83@siu.edu

I am not sure which Firefox product I have installed, it was on my Dell desktop computer when I bought it from dell.com Nov. of 2008, but anyhow it will not open any websites now. It is saying that it is having problems connecting, however my cable internet is working properly as well as my weather bug and my internet explorer? I am currently using a computer at school. I don't know who I should call to receive help. The help option at the top of the browser will not work due to lack of connection to any websites. My email is KatK83@siu.edu

All Replies (1)

more options

You posted with a very old Firefox 2.0.04 from 2007: Gecko/20070515 Firefox/2.0.0.4

You should update to 3.5.15 or 3.6.12

Did you check your security software (firewall)?

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also: