Dragging and Dropping email attachments into a formula not working
Version: Firefox ESR 102.9.0 (64-bit) - Windows 10 Enterprise 22H2
Customers have been complaining for about 6 months that they can no longer drag and drop email attachments from Outlook (Microsoft Office Professional Plus 2019 - Exchange) into a Help Desk formula. I tested dragging from Outlook desktop and from the web version.
Drag and Drop works when using Edge and Chrome.
This is not a major issue, since customers can use the other browsers, but since they would prefer to use Firefox, a fix would really be appreciated. :-)
Isisombululo esikhethiwe
This has been fixed but unfortunately the fix was too complicated to backport to the ESR.
https://bugzilla.mozilla.org/show_bug.cgi?id=580928
We have a new ESR coming out in the next month (115) and it will work there.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (5)
Isisombululo Esikhethiwe
This has been fixed but unfortunately the fix was too complicated to backport to the ESR.
https://bugzilla.mozilla.org/show_bug.cgi?id=580928
We have a new ESR coming out in the next month (115) and it will work there.
Thank you Mike. We will wait patiently with fingers crossed for the Version 115. :-)
It's in beta right now so you can test it.
Hey Mike,
I just downloaded and tested 115.0.2esr (64-Bit) and the drag and drop worked perfectly!
Thank you so much for your help.
That's great to hear!