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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

no sync data (bookmarks only) received.

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu planidu

planidu
planidu
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check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

planidu
planidu Umnikazi wombuzo
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hello Paul, this method did not work (I tried it already before opening this ticket). Now, I tried to re-connect from scratch with PC, firefox logged in, QR-code on screen, then scan with handy firefox, something started then raised "Fehler 500: Oje, etwas ist schiefgegangen. Wir wurden darüber informiert und arbeiten an einer Lösung." it says you have been informed about the crash already, so waiting for your solution. thanks, Guido