Failed to install Add-ons
Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you
Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro
Isisombululo esikhethiwe
Yes, from Playstore. I'm from Indonesia and I'm using Adguard VPN.
I have solved that issue. What I do is 1. Clear Data Firefox 2. Turn off VPN 3. Open Firefox then download Add-ons, and it works
Add-ons can't be downloaded if I open firefox for the first time when Adguard VPN is On, and Use third party CA certificates is enabled.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (4)
Hi
Is this just happening when you try to install those two add-ons or does it happen with any others?
Hi, Unfortunately all add-ons cannot be downloaded. I have tried to uninstall and reinstall Firefox, but the issue persists.
Is this a copy of Firefox for Android that you have downloaded from the Google Play store?
Approximate which country are you based in?
Are you useing a VPN on your device?
Isisombululo Esikhethiwe
Yes, from Playstore. I'm from Indonesia and I'm using Adguard VPN.
I have solved that issue. What I do is 1. Clear Data Firefox 2. Turn off VPN 3. Open Firefox then download Add-ons, and it works
Add-ons can't be downloaded if I open firefox for the first time when Adguard VPN is On, and Use third party CA certificates is enabled.