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Sync data

  • 1 baphendule
  • 1 inale nkinga
  • 36 views
  • Igcine ukuphendulwa ngu Paul

amir.a.eshghi
amir.a.eshghi
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Dears, I have a problem with my sync data on firefox, I had many important bookmarks and passwords but after changing windows they didn't restore my sync account, it's not the first time that I change my windows but this time my data didn't recover It would be highly appreciated if you help me with this. Sincerely yours,

Dears, I have a problem with my sync data on firefox, I had many important bookmarks and passwords but after changing windows they didn't restore my sync account, it's not the first time that I change my windows but this time my data didn't recover It would be highly appreciated if you help me with this. Sincerely yours,

All Replies (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.