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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Slow browsing speed: average 2kb/s

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  • Igcine ukuphendulwa ngu JC

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Is there a way to perform a fresh install of mozilla vpn? I just want to make sure I am able to remove any potential app data from my windows 10 machine before reinstalling it.

I'm having a problem at the moment where my (while connected to mozilla vpn ) my internet speed dramatically slows down to the point where it can barely manage to load the page title. From the stats of the client, i can see that i am downloading web pages at an average of 2kb/s

I am browsing from London so I have connected to any possible location near me but it didn't help. It works perfectly on my android phone. Any suggestions?

Is there a way to perform a fresh install of mozilla vpn? I just want to make sure I am able to remove any potential app data from my windows 10 machine before reinstalling it. I'm having a problem at the moment where my (while connected to mozilla vpn ) my internet speed dramatically slows down to the point where it can barely manage to load the page title. From the stats of the client, i can see that i am downloading web pages at an average of 2kb/s I am browsing from London so I have connected to any possible location near me but it didn't help. It works perfectly on my android phone. Any suggestions?
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Hi,

We're sorry to hear you're experiencing slow internet speeds with the VPN. I addressed your issue via the email you sent to our support channel.