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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When the VPN connection is active on my Mac I cannot connect to anything

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  • Igcine ukuphendulwa ngu dooz

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Whenever I actually connect the VPN on my Mac no WAN traffic whatsoever works. I have tried multiple browers, multiple applications

Whenever I actually connect the VPN on my Mac no WAN traffic whatsoever works. I have tried multiple browers, multiple applications

Okulungisiwe ngu Barry Grant

All Replies (4)

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Hello,

You can click the gear icon on the top right to reach the settings in the VPN and then navigate to Network and inside you'll find a toggle for "Allow Local Network Access" which should enable you to use your local devices with the VPN turned on.

If this doesn't solve your issue, would you please elaborate on the problem you are experiencing?; If you receive some sort of error message, go ahead and send a screenshot over so we can figure out what's going on.

Regards,

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Hi, there is no such setting. Regardless, it is not a LAN issue, it is WAN. When the VPN is active I cannot connect to anything at all

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Hi,

Try signing out of the Mozilla VPN (you can do this by going to the gear icon on the top right of the application, then scrolling down to "Sign out"), uninstalling it, re-downloading it, and reinstalling it. The sign out is an important part of the process due to deleting some files that otherwise don't get purged. This usually resolves these kinds of issues.

Let us know if you still have any issues.

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Hi everybody,

I've got the exact same issue... I am connected to the VPN but I can't get any connection to the internet. I tried sign out, uninstalling, re-downloading and re-installing but this does not work. I use macos 11.3.

Stay safe, Daniel

Okulungisiwe ngu dooz